ShipWorks vs Easyship

If you are an e-commerce seller, shipping management can be a daunting task that requires a lot of time and effort. Fortunately, you can make this process easier with the help of shipping management systems. In this article, we will compare ShipWorks and Easyship – two popular shipping management systems available in the market. We will discuss their features, pros and cons, pricing, customer support, integration capabilities, user experience and ease of use, and more. By the end of this article, you will be able to decide which platform is more suitable for your business needs.

Introduction to Shipping Management Systems

Shipping management systems (SMS) are software solutions that help you manage all your shipping-related operations, such as order fulfillment, shipping label creation, tracking, and reporting. SMS can save your time, money, and resources by automating most of these tasks. They can also help you integrate with multiple shipping carriers and e-commerce platforms.

One of the key benefits of using SMS is that they can provide you with real-time visibility into your shipping operations. This means that you can track your shipments at every stage of the delivery process, from the moment they leave your warehouse to the moment they reach their destination. With this level of visibility, you can quickly identify any issues or delays and take corrective action to ensure that your customers receive their orders on time. Additionally, SMS can help you optimize your shipping processes by providing you with data and analytics that can help you identify areas for improvement and make informed decisions about your shipping strategy.

What is ShipWorks?

ShipWorks is a powerful shipping management system that helps you manage your shipping workflow more efficiently. It is designed to integrate with multiple e-commerce platforms and over 40 shipping carriers. With ShipWorks, you can create custom shipping labels, track your orders, and generate reports. It also offers advanced features like automated shipping rules, batch processing, and customer communication tools. ShipWorks can be downloaded as a desktop application or used through the cloud-based ShipWorks Web Platform.

One of the key benefits of using ShipWorks is that it can save you a significant amount of time and money. By automating many of the shipping processes, you can reduce the amount of manual work required and minimize the risk of errors. This can help you to process orders more quickly and accurately, which can lead to increased customer satisfaction and repeat business.

In addition to its shipping management capabilities, ShipWorks also offers a range of integrations with other business tools. For example, you can connect ShipWorks to your accounting software, inventory management system, or customer relationship management (CRM) platform. This can help you to streamline your business processes and gain a more complete view of your operations.

What is Easyship?

Easyship is also a shipping management system designed to simplify your shipping operations. It offers a user-friendly interface that can integrate with over 100 shipping carriers and multiple e-commerce platforms. With Easyship, you can manage all your shipping needs from one place, including generating labels, tracking shipments, and automating shipping rules. It also offers features like real-time rates and taxes, customs compliance, and discounted shipping rates.

Easyship also provides a dashboard that allows you to track your shipping expenses and monitor your shipping performance. You can view your shipping costs by carrier, destination, and shipping method, and analyze your shipping data to optimize your shipping strategy. Additionally, Easyship offers a range of shipping solutions, including express shipping, international shipping, and freight shipping, to cater to your specific shipping needs.

Another advantage of using Easyship is its customer support. Easyship provides 24/7 customer support through live chat, email, and phone, to assist you with any shipping-related issues. You can also access a knowledge base and video tutorials to learn more about the platform and its features. With Easyship, you can streamline your shipping operations and focus on growing your business.

Features of ShipWorks

ShipWorks offers several powerful features that can help you manage your shipping workflow effectively. Some of the most notable features include:

• Integration with over 40 shipping carriers and multiple e-commerce platforms.
• Ability to create custom shipping labels and packing slips.
• Automated shipping rules and batch processing to save time.
• Powerful reporting and analytics tools to track your shipments.
• Customer communication tools, including automated notification emails and feedback requests.

In addition to these features, ShipWorks also offers a user-friendly interface that makes it easy to manage your shipping tasks. The software is designed to streamline your shipping process, allowing you to quickly and efficiently process orders, print labels, and track shipments. With ShipWorks, you can also easily manage multiple stores and marketplaces from a single dashboard, making it a great solution for businesses that sell on multiple platforms.

Features of Easyship

Easyship also offers a wide range of features to help you simplify your shipping operations. Some of these features include:

• Integration with over 100 shipping carriers and multiple e-commerce platforms.
• Real-time rates and taxes calculation based on the weight, dimensions, and destination of your packages.
• Customs compliance tools to ensure your shipments clear customs smoothly.
• Automated shipping rules and label generation to speed up your workflow.
• Discounted shipping rates based on your shipment volume.

In addition to the above features, Easyship also provides a dashboard that allows you to track your shipments in real-time. You can view the status of your packages, including their current location and estimated delivery date. This feature helps you keep your customers informed about the status of their orders, which can improve customer satisfaction and reduce support requests.

Another useful feature of Easyship is its ability to handle international shipping. The platform provides you with all the necessary tools to ship your products globally, including customs documentation and compliance tools. This feature is particularly useful for businesses that want to expand their customer base and sell their products in different countries.

Pros of ShipWorks

ShipWorks has several advantages that make it a popular choice among e-commerce sellers. Some of these advantages include:

• Easy to use and intuitive interface that can be customized to fit your workflow.
• Integration with multiple e-commerce platforms and shipping carriers to provide more flexibility.
• Powerful customer communication tools that can help you keep your customers informed.
• Advanced analytics and reporting tools to help you track your shipments and identify areas of improvement.
• Ability to download as a desktop application or use through the cloud-based platform.

Pros of Easyship

Easyship also offers several advantages that can help you streamline your shipping operations. Some of these advantages include:

• User-friendly interface that is easy to navigate and use.
• Integration with over 100 shipping carriers and multiple e-commerce platforms, providing you with more options.
• Real-time rates and taxes calculation for more accurate shipping cost estimation.
• Customs compliance tools to ensure your international shipments clear customs smoothly.
• Discounted shipping rates based on your shipment volume to help you save money.

Cons of ShipWorks

Despite its many advantages, ShipWorks also has some drawbacks that you should be aware of. Some of these drawbacks include:

• Relatively high pricing compared to other shipping management systems.
• Some users reported occasional glitches and bugs.
• The mobile app could use some improvement.

Cons of Easyship

Similarly, Easyship also has some cons that you should consider before making a decision. Some of these cons include:

• Not customizable enough for some users’ needs.
• Customer support could be more responsive.
• Some users may find it confusing to navigate all the features and settings.

Pricing comparison of ShipWorks and Easyship

ShipWorks and Easyship both offer different pricing plans that can fit different business needs and budgets. ShipWorks offers a monthly subscription plan that starts at $25 per month. The more advanced features are available in higher-priced plans, which can range up to $199 per month for the most advanced plan. Easyship, on the other hand, offers a free plan that provides access to most of its basic features. It also offers three paid plans that start at $29 per month and go up to $249 per month for the most advanced plan.

Which platform is more suitable for small businesses?

If you are running a small business with a limited budget, Easyship may be a more suitable option for you. Its free plan offers access to most of its basic features, and its paid plans are affordable and provide more advanced features as you grow. Easyship also allows users to purchase shipping labels directly from its platform, which can save you time and resources.

Which platform is more suitable for large enterprises?

If you are running a large enterprise that requires more advanced features, ShipWorks may be a better option for you. Its higher-priced plans offer more advanced features like batch processing and customized automated rules. ShipWorks also offers offline desktop software, which may be more secure for sensitive data. Additionally, ShipWorks has a more robust reporting and analytics system, which can help large businesses better track their shipments and identify areas for improvement.

Comparison of customer support services on both platforms

Both ShipWorks and Easyship offer customer support via email, phone, and chat. However, some users reported that ShipWorks has more responsive customer support than Easyship. ShipWorks also offers a knowledge base, community forums, and video tutorials that can help users resolve issues on their own more easily. Easyship, on the other hand, has an extensive FAQ section and blog, but some users reported that the customer support team could be more responsive.

Integration capabilities with major e-commerce platforms

Both ShipWorks and Easyship integrate with multiple e-commerce platforms, including Shopify, WooCommerce, Magento, and BigCommerce. However, Easyship offers integration with more e-commerce platforms than ShipWorks, such as eBay, Amazon, and Etsy. This can provide more flexibility for sellers who use multiple platforms.

User experience and ease of use comparison between ShipWorks and Easyship

ShipWorks and Easyship both offer user-friendly interfaces that are easy to navigate. However, some users reported that ShipWorks could use more customization options to fit their workflow. Easyship, on the other hand, offers a more modern and intuitive interface that is easier to use for beginners. Additionally, Easyship offers a more streamlined checkout process, which can save time and reduce errors.

Final Verdict: Which Shipping Management System is Best for Your Business?

Both ShipWorks and Easyship offer powerful features that can help you manage your shipping operations more efficiently. If you are a small business owner with a limited budget, Easyship may be a better option for you due to its free plan and affordable paid plans. On the other hand, if you require more advanced features and a robust reporting system, ShipWorks may be a better option for large enterprises. Ultimately, the decision depends on your business needs, budget, and personal preferences. We recommend trying out both platforms and seeing which one fits your workflow best.