7 Ecommerce Tips and Tricks for Deciding When to Upgrade to Shopify Plus from Shopify

June 2, 2023
Written by
Anthony Robinson
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When to Upgrade to Shopify Plus: 7 Ecommerce Tips and Tricks

If you are running an ecommerce business, staying ahead with the latest technologies and trends is crucial. Shopify has been a trusted platform for thousands of online businesses worldwide for many years. However, as your ecommerce business grows and scales, you may find yourself reaching the limits of what Shopify can offer. This is where Shopify Plus comes in. Shopify Plus is an advanced enterprise-level platform that offers enhanced features and capabilities for growing ecommerce businesses. But with the investments and changes that come with an upgrade, how do you know if it is the right time to make the switch? Below are seven tips and tricks to help you decide when to upgrade to Shopify Plus from Shopify.

Understanding Shopify Plus

Before delving into the factors to consider when upgrading to Shopify Plus, it's essential to understand what Shopify Plus is. Shopify Plus is a premium version of the standard Shopify platform, designed to meet the growing needs of high-volume merchants. It can handle large order volumes, complex inventory management, and high-traffic stores that require stability and scalability.

Some of the key features of Shopify Plus include:

  • Advanced Automation Tools: Streamline the management of products, orders, and customers.
  • Unlimited Bandwidth and Hosting: Ensure your store remains accessible during traffic spikes.
  • Customizable Checkout Process: Create a seamless and personalized customer experience.
  • API Access: Enable custom solutions and integrations tailored to your business needs.
  • Advanced Security and Compliance: Features such as Level 1 PCI compliance, SSL certification, and 24/7 monitoring and support.

According to Shopify's official documentation, Shopify Plus is built to support businesses that require more robust solutions than those offered by standard Shopify plans.

Key Differences Between Shopify and Shopify Plus

Shopify Plus offers several features and benefits that are not available with regular Shopify. Understanding these differences can help you determine if upgrading is the right move for your business.

  • Scalability: Shopify Plus can handle significantly higher order volumes and accommodate complex inventory needs. While regular Shopify can manage up to 10,000 orders per minute, Shopify Plus can handle up to 100,000 orders per minute.
  • Customization: Shopify Plus provides more flexibility with the ability to create custom storefronts, integrate with third-party apps, and customize your checkout process extensively.
  • API Access: Enhanced API access allows for bespoke solutions and integrations, such as personalized product recommendation engines or custom checkout flows.
  • Dedicated Account Management: Shopify Plus merchants receive a dedicated account manager to assist with technical issues, migrations, training, and more.
  • Pricing: Shopify Plus starts at approximately $2,000 per month, reflecting the advanced features and dedicated support it provides, compared to regular Shopify plans starting at $29 per month.

Additionally, Shopify Plus offers features like the ability to manage multiple storefronts from a single account, which is beneficial for businesses operating in different regions or with multiple brands.

For a comprehensive comparison, refer to Shopify's official feature list.

Determining If Your Business Is Ready to Upgrade

Deciding to upgrade to Shopify Plus involves evaluating several factors to ensure it aligns with your business needs and growth plans. Consider the following:

  • Order Volume: Are you consistently exceeding your current plan's order handling capacity?
  • Site Performance: Do you experience frequent downtimes or slow page load times during high traffic periods?
  • Feature Requirements: Do you need specific or custom features that are not available in regular Shopify?
  • Budget: Can your business support the higher investment required for Shopify Plus?
  • Support Needs: Would a dedicated account manager and priority support enhance your operations?

If you answered yes to any of these questions or are facing challenges related to Shopify's limitations, it may be time to consider upgrading to Shopify Plus.

Furthermore, businesses anticipating significant growth or those with large inventories and international sales may find Shopify Plus better equipped to handle their expanding needs.

Benefits of Shopify Plus Features

Upgrading to Shopify Plus unlocks a range of benefits that can significantly enhance your ecommerce operations:

  • Customization: Tailor your storefront and checkout processes to match your brand's unique identity and customer expectations.
  • API Access: Develop custom applications and integrations to streamline operations and improve the customer experience.
  • Advanced Automation: Automate repetitive tasks related to order management, customer service, and inventory, increasing efficiency.
  • Security Features: Benefit from top-tier security measures that protect sensitive customer data and ensure compliance with industry standards.
  • Dedicated Support: Receive personalized assistance from Shopify Plus experts to resolve technical issues and optimize your store.

According to industry reports, businesses that leverage advanced customization and automation tools can see up to a 30% increase in operational efficiency (Forbes).

Additionally, the robust security features of Shopify Plus help in safeguarding your store against potential threats, ensuring customer trust and loyalty.

Cost Comparison: Shopify vs. Shopify Plus

The decision to upgrade to Shopify Plus should be informed by a clear understanding of the costs involved and the value it brings to your business.

  • Shopify: Plans start at $29 per month for the Basic plan, with additional tiers increasing in price based on features and capabilities.
  • Shopify Plus: Costs start at approximately $2,000 per month, tailored to the specific needs and size of your business.

While Shopify Plus represents a significant investment, it offers advanced features, enhanced support, and scalability that can drive substantial growth. Businesses dealing with high traffic volumes, complex operations, and international sales often find the ROI from Shopify Plus to be well worth the cost.

A study by Business.com highlights that merchants using Shopify Plus experience up to a 20% increase in sales due to improved site performance and customization capabilities.

Case Studies: Success Stories with Shopify Plus

Numerous businesses have successfully upgraded to Shopify Plus and experienced significant growth and operational improvements. Here are a few notable examples:

  • Gymshark: This fitness apparel company saw a 226% increase in revenue after switching to Shopify Plus. The platform enabled Gymshark to handle significant traffic spikes during peak sales periods seamlessly. [Source]
  • Bulletproof: A food and wellness company, Bulletproof experienced a 300% increase in order volume post-upgrade. Shopify Plus allowed them to customize their checkout process, enhancing the customer experience and boosting sales. [Source]
  • Kylie Cosmetics: Founded by Kylie Jenner, Kylie Cosmetics successfully managed massive traffic influxes during product launches and restocks using Shopify Plus. This ensured increased sales and seamless integration with marketing channels like Instagram and Amazon. [Source]
  • Allbirds: A sustainable footwear company, Allbirds streamlined its checkout process and personalized the shopping experience with Shopify Plus, resulting in higher customer satisfaction and increased revenue. [Source]

Migrating to Shopify Plus: Ensuring a Smooth Transition

Upgrading to Shopify Plus involves migrating from your current Shopify store. Shopify provides a seamless and hassle-free migration process to ensure that all your orders, products, customers, and data are transferred safely to your new Shopify Plus account.

Key steps to ensure a smooth migration include:

  • Plan Ahead: Outline your migration timeline and allocate resources accordingly.
  • Backup Your Data: Ensure all your data is backed up before initiating the migration.
  • Utilize Shopify Plus Support: Take advantage of the dedicated support and technical assistance provided during the migration process.
  • Test Thoroughly: After migration, thoroughly test your store to ensure all functionalities are working correctly.

Shopify Plus also offers training sessions to help you get acquainted with the new platform, minimizing disruptions to your ecommerce operations. For detailed migration guidance, refer to Shopify's migration resources.

Maximizing the Benefits of Shopify Plus

Upgrading to Shopify Plus is a significant investment, so it's essential to leverage the platform's full potential to maximize its benefits. Here are some strategies to make the most of your Shopify Plus account:

  • Utilize Customization Options: Create a unique storefront and tailored customer experience that aligns with your brand's identity.
  • Leverage Advanced Automation: Automate order management, customer service, and inventory processes to enhance efficiency.
  • Integrate Custom Solutions: Use API access to develop custom integrations that meet your specific business needs.
  • Collaborate with Your Account Manager: Work closely with your dedicated account manager to receive personalized support, training, and strategic guidance.
  • Implement Advanced Analytics: Utilize Shopify Plus's reporting and analytics tools to gain insights into sales, customer behavior, and marketing performance, enabling data-driven decision-making.

By strategically leveraging these features, businesses can enhance their operational efficiency, improve customer satisfaction, and drive significant revenue growth.

The Future of Ecommerce: Investing in Shopify Plus

The ecommerce landscape is continuously evolving, with increasing competition and changing consumer expectations. Investing in a robust and scalable platform like Shopify Plus is essential for businesses aiming to stay competitive and achieve sustainable growth.

Shopify Plus offers:

  • Scalability: Easily accommodate growth in order volumes and traffic without compromising site performance.
  • Customization: Tailor every aspect of your online store to provide a unique and engaging customer experience.
  • Advanced Automation and Security: Streamline operations and protect sensitive data with top-tier security features.

By choosing Shopify Plus, businesses can future-proof their operations, ensuring they have the tools and support necessary to navigate the dynamic ecommerce environment. This investment not only supports current business needs but also provides the flexibility to adapt and scale as the market evolves.

In conclusion, upgrading to Shopify Plus from regular Shopify is a pivotal decision that requires careful consideration of your business needs, budget, and growth aspirations. By following these tips and leveraging Shopify Plus's advanced features, you can make an informed decision and optimize your ecommerce operations for long-term success.

About the Author

Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious processes. With a Bachelors Degree in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.
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