ShipRush vs Shippo

May 8, 2023
by Anthony Robinson
ShipRush vs Shippo

ShipRush vs Shippo

Shipping software has become a necessity for businesses of all sizes to efficiently handle their shipping operations. Two popular shipping software options are ShipRush and Shippo. In this article, we'll give an in-depth comparison of these two shipping software options to help you decide which one could be more suitable for your business needs.

Introduction to Shipping Software

Before we dive deep into comparing these shipping software options, let's briefly discuss what shipping software is and how it can benefit your business.

Shipping software is a tool that automates the entire shipping process from label creation, rate comparison, and tracking to returns processing. By using shipping software, businesses can save a considerable amount of time and money, avoid manual error-prone tasks, and provide better customer service.

Both ShipRush and Shippo provide excellent features for businesses looking to streamline their shipping operations. Let's take a closer look at each of them.

One of the key benefits of using shipping software is the ability to integrate with other business systems. For example, many shipping software options can integrate with e-commerce platforms, inventory management systems, and accounting software. This integration allows for a seamless flow of data between systems, reducing the need for manual data entry and minimizing errors. Additionally, shipping software can provide valuable insights into shipping costs and delivery times, allowing businesses to make informed decisions about their shipping strategy.

What is ShipRush and How Does it Work?

ShipRush is a cloud-based shipping software that offers a comprehensive set of shipping features and integrations. The tool enables businesses to simplify the shipping process and make it more efficient. With ShipRush, businesses can compare rates, print shipping labels, track shipments, and manage returns.

The software integrates with popular e-commerce platforms such as Amazon, eBay, and WooCommerce. This makes it easy for businesses to import orders, generate shipping labels, and provide tracking information to customers from their e-commerce platform.

Additionally, ShipRush offers a mobile app that allows businesses to access shipping information and manage their shipments on-the-go.

ShipRush also provides businesses with the ability to customize their shipping rules and preferences. This means that businesses can set up specific shipping rules based on factors such as weight, destination, and shipping carrier. This helps businesses to streamline their shipping process and reduce errors.

Furthermore, ShipRush offers real-time shipping rates from multiple carriers, allowing businesses to choose the most cost-effective shipping option for each order. This can help businesses to save money on shipping costs and increase their profit margins.

What is Shippo and How Does it Work?

Shippo is another popular cloud-based shipping software that provides businesses with an all-in-one shipping solution. Like ShipRush, Shippo enables businesses to generate shipping labels, compare rates, track shipments, and manage returns.

Shippo also integrates with popular e-commerce platforms such as Shopify, Magento, and BigCommerce, allowing businesses to easily import orders and streamline their shipping operations. The software provides businesses with real-time shipping rates, so they can choose the most cost-effective option for their shipments.

Additionally, Shippo offers various tools to help businesses improve their customer's experience. For instance, the software allows businesses to automatically provide customers with tracking information and enable self-service returns.

Another feature of Shippo is its ability to provide businesses with analytics and insights into their shipping operations. The software generates reports on shipping costs, delivery times, and carrier performance, allowing businesses to identify areas for improvement and optimize their shipping processes.

Furthermore, Shippo offers customizable shipping rules and automation options, which can help businesses save time and reduce errors. For example, businesses can set up rules to automatically select the best carrier and service for each shipment based on factors such as weight, destination, and delivery time.

Comparing Features of ShipRush and Shippo

ShipRush and Shippo offer a wide range of features that can help businesses streamline their shipping operations. Let's compare the features of both tools to help you decide which one is better suited for your business needs.

Label Printing

Both ShipRush and Shippo allow businesses to generate shipping labels from their platform. However, ShipRush offers more seamless integration with various e-commerce platforms, allowing businesses to easily import orders and generate labels.

Rate Comparison

Both ShipRush and Shippo allow businesses to compare shipping rates from various carriers, including USPS, UPS, and FedEx. However, Shippo offers real-time shipping rates for businesses, allowing them to make cost-effective decisions based on their shipment's size, weight, and destination.

Order Management

ShipRush and Shippo enable businesses to manage their orders from a centralized platform, including tracking, returns, and exchanges. However, ShipRush provides more flexibility in managing returns, allowing businesses to generate return labels and manage the return process easily.

International Shipping

When it comes to international shipping, both ShipRush and Shippo offer support for customs forms and international shipping labels. However, Shippo provides more comprehensive support for international shipping, including the ability to calculate duties and taxes, and generate commercial invoices.

Multi-Carrier Support

ShipRush and Shippo both support multiple carriers, allowing businesses to choose the carrier that best suits their needs. However, ShipRush offers support for a wider range of carriers, including DHL, Canada Post, and Australia Post, giving businesses more options when it comes to shipping their products.

Pricing Comparison: ShipRush vs Shippo

Pricing is an essential factor to consider while choosing a shipping software. Here's a pricing comparison between ShipRush and Shippo.

ShipRush Pricing

ShipRush offers three different plans, starting from $25 per month for one user. The other two plans, costing $45 and $85 per month, come with additional features like multi-user access and UPS SurePost support.

Shippo Pricing

Shippo offers flexible pricing based on your business needs. The software charges 5 cents per shipment, which includes access to all of its features. Shippo also provides volume discounts to businesses shipping more than 250 shipments per month.

If you're just starting with your business, Shippo's pricing model could be a more affordable option. However, if your business needs more advanced features, ShipRush's pricing could be more cost-effective.

It's important to note that both ShipRush and Shippo offer free trials, allowing you to test out the software before committing to a plan. ShipRush offers a 60-day free trial, while Shippo offers a 30-day free trial.

Another factor to consider when choosing a shipping software is the level of customer support provided. ShipRush offers phone and email support, as well as a knowledge base and community forum. Shippo offers email support and a knowledge base, but does not offer phone support.

User Interface Comparison: ShipRush vs Shippo

When it comes to user interface, both ShipRush and Shippo provide an intuitive and easy-to-use interface to manage shipping operations. However, Shippo provides an aesthetically pleasing user interface and offers a better user experience.

ShipRush, on the other hand, provides an interface that is more suitable for businesses needing a platform with more in-depth functionality.

One of the key differences between ShipRush and Shippo is the level of customization available in their user interfaces. ShipRush allows users to customize their dashboard and reports to fit their specific business needs. Shippo, on the other hand, has a more standardized interface that may not be as flexible for businesses with unique shipping requirements.

Another factor to consider is the learning curve for each platform. While both ShipRush and Shippo have user-friendly interfaces, ShipRush may require more training and onboarding for new users due to its more complex functionality. Shippo, on the other hand, is more straightforward and may be easier for new users to navigate.

Customer Support Comparison: ShipRush vs Shippo

Customer support is an essential factor businesses should consider while choosing a shipping software. Both ShipRush and Shippo provide online customer support, including live chat, email, and phone support. However, ShipRush provides more extensive online documentation and video tutorials, making it easy for businesses to learn how to use the platform.

In addition to online customer support, ShipRush also offers in-person training sessions for businesses that prefer a more hands-on approach. These training sessions can be customized to fit the specific needs of the business and can be conducted either on-site or remotely.

On the other hand, Shippo offers a unique feature called "Shippo Pro," which provides businesses with a dedicated account manager who can assist with any shipping-related issues or questions. This personalized support can be especially helpful for businesses with complex shipping needs or those who require more specialized assistance.

Integration Comparison: ShipRush vs Shippo

Integration with e-commerce platforms and backend systems is crucial for businesses to streamline their shipping operations. Both ShipRush and Shippo offer integrations with popular e-commerce platforms and shipping carriers. However, ShipRush has a more extensive list of integrations and is more flexible in its setup.

ShipRush also offers a feature called "batch shipping" which allows businesses to process multiple orders at once, saving time and increasing efficiency. Shippo does not currently offer this feature.

On the other hand, Shippo offers a more user-friendly interface and easier navigation for users who may not be as familiar with shipping software. ShipRush can be more complex and may require more training for new users.

Shipping Rates Comparison: ShipRush vs Shippo

Both ShipRush and Shippo offer competitive shipping rates. However, Shippo provides more cost-effective shipping rates than ShipRush for smaller businesses.

Pros and Cons of Using ShipRush

Pros:

  • Offers more extensive integration with e-commerce platforms and shipping carriers
  • Provides more flexibility in managing returns
  • Provides advanced features like UPS SurePost support

Cons:

  • Higher pricing than Shippo for smaller businesses
  • The user interface can be overwhelming and less visually appealing

Pros and Cons of Using Shippo

Pros:

  • Offers more cost-effective pricing model for smaller businesses
  • Provides real-time shipping rates
  • User-friendly and visually pleasing interface

Cons:

  • Offers less extensive integration with e-commerce platforms and shipping carriers than ShipRush
  • Does not offer advanced features like SurePost support

Which Shipping Software is Better Suited for Your Business?

Now that we've covered the features, pricing, pros, and cons of ShipRush and Shippo, it's time to decide which one is more suitable for your business.

If your business is looking for a platform with extensive integration and advanced features, ShipRush could be more suitable. However, if your business needs a more cost-effective and visually pleasing platform, Shippo could be a better option.

Conclusion: Which One to Choose - ShipRush or Shippo?

Both ShipRush and Shippo offer excellent features and integrations, making them both popular choices among businesses for shipping software. Ultimately, it depends on your business needs and requirements.

If you're a small to medium-sized business looking for a more cost-effective shipping software with a user-friendly interface, Shippo could be a better option. However, if you're a business looking for more advanced features and integrations, ShipRush could be more suitable.

Final Thoughts on Shipping Software Industry Trends

As the e-commerce industry continues to grow, the demand for shipping software will continue to increase. Businesses need to provide fast and efficient shipping to meet customer expectations. Shipping software is critical for businesses to streamline their shipping operations, reduce manual errors, and provide better customer service.

However, choosing the right shipping software can be a daunting task, as there are numerous options available. It's essential to evaluate the features, pricing, and customer support before deciding which shipping software is right for your business.

About the Author

Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious processes. With a Bachelor of Science in Economics from Stanford University, Anthony brings over a decade of expertise in logistics, business development, and operational efficiency to the table.

Since founding ShipScience in 2018, Anthony has empowered numerous e-commerce businesses to navigate the complexities of parcel shipping through data-driven insights and innovative solutions. His leadership extends beyond ShipScience, having established Refund Geeks and served on advisory boards at Ciye and RESA Power, showcasing his commitment to driving corporate growth and enhancing operational strategies.

Anthony is passionate about leveraging technology to streamline supply chains and improve customer experiences in the last mile. When he’s not strategizing shipping solutions, he enjoys connecting with industry leaders and staying ahead of the latest trends in e-commerce and logistics.

Connect with Anthony on LinkedIn to learn more about his work and insights on optimizing shipping for e-commerce businesses.

Revolutionize your parcel shipping strategy.

Get a free analysis
© Copyright 2024 ShipScience.com. All Rights Reserved.  Terms of Use  |  Privacy