ShippingEasy vs Ordoro

May 8, 2023
by Anthony Robinson
ShippingEasy vs Ordoro

ShippingEasy vs Ordoro

Are you in the market for shipping management software? There are many options available, but two of the most popular are ShippingEasy and Ordoro. In this article, we will thoroughly compare the features, ease of use, pricing, integrations, shipping carrier options, and customer support of both platforms. We will also delve into user reviews and feedback, as well as provide a detailed breakdown of the pros and cons of each platform. Finally, we will offer our verdict on which platform is best suited for small businesses versus medium to large businesses. Read on for a comprehensive analysis of ShippingEasy vs Ordoro.

Introduction to Shipping Management Software

Modern businesses rely heavily on shipping products to customers. As such, it's vital for businesses of all sizes to have efficient shipping management software that streamlines the process and minimizes errors. The right shipping management software can reduce labor costs, lower shipping fees, improve shipping times, and help your business run more smoothly overall. With so many options available, it can be challenging to know where to start.

When choosing shipping management software, it's important to consider your specific business needs. Some software may be better suited for small businesses with lower shipping volumes, while others may be designed for larger companies with more complex shipping requirements. Additionally, you'll want to look for software that integrates with your existing systems, such as your e-commerce platform or inventory management software. Taking the time to research and choose the right shipping management software can ultimately save your business time and money, while improving customer satisfaction.

What is ShippingEasy?

ShippingEasy is a cloud-based shipping and inventory management solution that helps e-commerce businesses streamline their order fulfillment process. It is known for its quick setup, user-friendly interface, and extensive integrations with major shipping carriers, e-commerce platforms, marketplaces, and shopping carts. The platform automates shipping, tracking, and return labels and includes a range of advanced features for inventory management, order management, and analytics.

One of the key benefits of using ShippingEasy is its ability to save businesses time and money. By automating the shipping process, businesses can reduce the amount of time spent on manual tasks such as printing labels and tracking shipments. Additionally, ShippingEasy offers discounted shipping rates through its partnerships with major carriers, which can result in significant cost savings for businesses. With its advanced features and cost-saving benefits, ShippingEasy is a valuable tool for any e-commerce business looking to streamline their order fulfillment process.

What is Ordoro?

Ordoro is a cloud-based order and inventory management platform designed to simplify shipping for small to mid-sized e-commerce businesses. Ordoro's standout features include intuitive order management, robust inventory tracking, and easy-to-use shipping label generation. It can automate the printing of shipping labels and packing slips and includes integrations with various shipping carriers and e-commerce platforms.

Additionally, Ordoro offers advanced reporting and analytics tools that allow businesses to track their sales, inventory levels, and shipping costs. This data can be used to make informed decisions about pricing, product offerings, and shipping strategies. Ordoro also provides a centralized dashboard that gives businesses a real-time view of their orders, inventory, and shipping status, making it easy to manage and fulfill orders efficiently.

Comparison of Features

Both ShippingEasy and Ordoro provide similar features such as automating shipping and order management, inventory tracking, and label printing. However, ShippingEasy comes with additional integrations, including email marketing and customer management features. It also offers advanced analytic tools, reporting, and invoice customization options, making it an all-in-one solution for e-commerce businesses. On the other hand, Ordoro prioritizes order management and inventory tracking, making it a better choice for businesses that have more complex warehouse management needs.

Another key difference between ShippingEasy and Ordoro is their pricing structure. ShippingEasy offers a free plan for businesses that ship up to 50 orders per month, while Ordoro does not have a free plan. ShippingEasy also offers discounted shipping rates through its partnerships with major carriers, which can save businesses money on shipping costs. Ordoro, on the other hand, offers more flexible pricing options for businesses that have high-volume shipping needs.

When it comes to customer support, both ShippingEasy and Ordoro offer email and phone support, as well as online resources such as knowledge bases and video tutorials. However, ShippingEasy also offers live chat support, which can be a more convenient option for businesses that need quick assistance. Additionally, ShippingEasy assigns a dedicated account manager to each customer, providing personalized support and guidance to help businesses optimize their shipping and order management processes.

Ease of Use Comparison

In terms of ease of use, both ShippingEasy and Ordoro are designed to be user-friendly and have relatively easy-to-follow setup processes. However, ShippingEasy is known for its more intuitive interface, which can save users time and effort. ShippingEasy's features are placed front and center, allowing users easy access to what they need, while Ordoro can feel a bit more cluttered in its layout. ShippingEasy also has useful features such as a "one-click" label printing option, which saves time and streamlines the shipping process further.

Another factor to consider when comparing the ease of use of these two shipping software options is the level of customer support provided. ShippingEasy offers 24/7 customer support via phone, email, and live chat, which can be especially helpful for businesses that operate outside of traditional business hours. Ordoro, on the other hand, offers customer support during regular business hours, which may not be as convenient for some users.

Additionally, ShippingEasy offers a mobile app that allows users to manage their shipments on-the-go. This can be especially useful for businesses that require frequent travel or have employees who need to access shipping information while away from the office. Ordoro does not currently offer a mobile app, which may be a drawback for some users who require this functionality.

Pricing Comparison

When it comes to pricing, both platforms offer a tiered pricing model, depending on the needs of the business. ShippingEasy starts at $29/month and includes up to 50 shipments per month, while Ordoro starts at $59/month and includes up to 500 orders per month. While ShippingEasy may seem like the more affordable option on the surface, remember that Ordoro's starting plan includes more orders per month. As such, ShippingEasy might be the more cost-effective option for businesses with many small orders, while Ordoro will be more affordable for businesses with fewer, larger orders.

It's important to note that both platforms offer additional features and services at higher pricing tiers. For example, ShippingEasy's premium plan includes access to discounted USPS rates and advanced reporting tools, while Ordoro's higher-tier plans offer features such as inventory management and multi-channel selling capabilities. Businesses should carefully consider their needs and budget when choosing a plan.

Another factor to consider when comparing pricing is the level of customer support offered by each platform. ShippingEasy offers phone, email, and chat support to all customers, while Ordoro offers phone and email support during business hours, with additional support available for an extra fee. Depending on a business's level of technical expertise and need for support, this could be an important consideration in choosing between the two platforms.

Integrations Comparison

Both ShippingEasy and Ordoro offer integrations with multiple platforms, including shopping carts, marketplaces, and shipping carriers. However, ShippingEasy currently offers more integrations with e-commerce platforms, including popular options like Shopify, BigCommerce, Etsy, and eBay. Ordoro, on the other hand, offers vendor integrations such as QuickBooks, Brightpearl, and SkuVault. Ultimately, which platform has more relevant integrations for your needs will depend on the specifics of your business.

In addition to e-commerce and vendor integrations, both ShippingEasy and Ordoro also offer integrations with various shipping carriers. ShippingEasy integrates with carriers such as USPS, FedEx, UPS, DHL, and more. Ordoro, on the other hand, integrates with carriers such as USPS, FedEx, UPS, Canada Post, and Royal Mail. It's important to consider which carriers you use or plan to use when choosing between these two platforms.

Shipping Carrier Options Comparison

Both platforms support multiple shipping carriers, including UPS, FedEx, and USPS, as well as international shipping options. ShippingEasy offers more shipping carrier options, including DHL, OnTrac, and Stamps.com. In contrast, Ordoro only offers FedEx, UPS, and USPS. If you need access to a wider variety of shipping carrier options, ShippingEasy might be the better choice for your business.

Another important factor to consider when comparing shipping carrier options is the pricing. ShippingEasy offers discounted rates for USPS, UPS, and FedEx, which can save you money on shipping costs. Ordoro also offers discounted rates for these carriers, but the discounts may not be as significant as those offered by ShippingEasy.

In addition to carrier options and pricing, both platforms offer features such as order tracking, label printing, and shipping insurance. However, ShippingEasy also offers inventory management and order management tools, which can help streamline your entire shipping process. If you're looking for a more comprehensive shipping solution, ShippingEasy may be the better choice for your business.

Customer Support Comparison

ShippingEasy and Ordoro both provide excellent customer support in a variety of ways, including phone, email, and live chat. ShippingEasy offers a comprehensive knowledge base and video tutorials, while Ordoro offers a robust help center that includes FAQs and community forums. Before choosing a platform, consider which customer support options would be most useful for your team.

User Reviews and Feedback

Both ShippingEasy and Ordoro have overwhelmingly positive reviews from their users. Users of ShippingEasy praise the platform for its ease of use and extensive features, while Ordoro users like the easy-to-navigate interface and helpful customer support team.

Pros and Cons of Each Platform

ShippingEasy Pros:

  • More integrations with e-commerce platforms
  • Advanced analytics tools and reporting options
  • User-friendly interface
  • More shipping carrier options

ShippingEasy Cons:

  • More expensive starting price than Ordoro
  • May have features that you don't need for your business

Ordoro Pros:

  • Less expensive starting price
  • Better for businesses with complex warehouse management needs
  • Intuitive order management and inventory tracking features

Ordoro Cons:

  • Fewer integrations with e-commerce platforms
  • More cluttered interface
  • Fewer shipping carrier options

Which Platform is Best for Small Businesses?

For small businesses, we recommend ShippingEasy. It has a more user-friendly interface, more integrations with e-commerce platforms, and more shipping carrier options. Additionally, its pricing tiers make it an excellent cost-effective option, particularly for businesses with many small orders.

Which Platform is Best for Medium to Large Businesses?

For medium to large businesses, we recommend Ordoro. Its primary focus on order management and inventory tracking makes it ideal for businesses with complex warehouse management needs. Additionally, its pricing model, which favors fewer but larger orders, makes it a great choice for businesses with larger-than-average shipments.

Final Verdict: ShippingEasy vs Ordoro

Ultimately, the best choice for your business will depend on the specifics of your needs, particularly in terms of order size and complexity. Both platforms offer online shipping management solutions that will save you time and money in the long run while enabling you to provide better customer service. Evaluate the pros and cons of each platform and determine which fits your needs best. By implementing an online shipping management solution, you can streamline your shipping process and focus on your core business activities to grow your business.

About the Author

Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious processes. With a Bachelor of Science in Economics from Stanford University, Anthony brings over a decade of expertise in logistics, business development, and operational efficiency to the table.

Since founding ShipScience in 2018, Anthony has empowered numerous e-commerce businesses to navigate the complexities of parcel shipping through data-driven insights and innovative solutions. His leadership extends beyond ShipScience, having established Refund Geeks and served on advisory boards at Ciye and RESA Power, showcasing his commitment to driving corporate growth and enhancing operational strategies.

Anthony is passionate about leveraging technology to streamline supply chains and improve customer experiences in the last mile. When he’s not strategizing shipping solutions, he enjoys connecting with industry leaders and staying ahead of the latest trends in e-commerce and logistics.

Connect with Anthony on LinkedIn to learn more about his work and insights on optimizing shipping for e-commerce businesses.

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