ShippingEasy vs ShipWorks
As an e-commerce business owner, selecting the right shipping software can be challenging. ShippingEasy and ShipWorks are both popular shipping software options that help streamline shipping processes and simplify shipping for businesses. In this article, we will compare ShippingEasy and ShipWorks comprehensively.
Introduction to ShippingEasy and ShipWorks
ShippingEasy is a cloud-based software that enables small and midsize businesses to streamline shipping processes. It allows users to connect to various marketplaces, shopping carts, and carriers. ShippingEasy is known for its easy-to-use interface and automation features.
ShipWorks, on the other hand, is a desktop software that caters to businesses of all sizes, including small and large enterprises. ShipWorks creates shipping labels and manages orders from multiple channels such as eBay and Amazon. It connects to various carriers and also offers automation features.
One of the key benefits of using ShippingEasy is its ability to provide real-time shipping rates and delivery times. This allows businesses to make informed decisions about which carrier to use for each shipment, based on cost and speed of delivery. Additionally, ShippingEasy offers advanced reporting and analytics features, which can help businesses identify areas for improvement in their shipping processes.
ShipWorks also offers a range of advanced features, such as the ability to print packing slips and invoices, and to customize shipping labels with branding and logos. It also integrates with a wide range of e-commerce platforms, including Shopify, Magento, and WooCommerce, making it a versatile solution for businesses that sell online. ShipWorks also offers a mobile app, which allows users to manage orders and shipments on the go.
Features Comparison: ShippingEasy vs ShipWorks
Both ShippingEasy and ShipWorks offer several features that help e-commerce businesses manage their shipping processes effectively. Some of the common features between the two platforms include:
- Bulk label printing
- Shipping rate comparisons
- Address verification
However, ShippingEasy surpasses ShipWorks in terms of the number of integrations it offers. The software also provides in-depth reporting and analytics that are not available on ShipWorks.
Another key difference between ShippingEasy and ShipWorks is their pricing structure. While both platforms offer a free trial period, ShippingEasy offers a more flexible pricing model with no monthly minimums or contracts. This makes it a more cost-effective option for small businesses or those with fluctuating shipping volumes. ShipWorks, on the other hand, requires a monthly subscription fee and has a minimum monthly shipping volume requirement.
User Interface Comparison: ShippingEasy vs ShipWorks
ShippingEasy's user interface is intuitive and user-friendly. The software is easy to navigate, and users can access various features with ease. In contrast, ShipWorks's interface is more complex and may require more time to learn. However, ShipWorks' complex interface provides users with more customization options.
Another advantage of ShippingEasy's user interface is its simplicity. The software's design is clean and uncluttered, making it easy for users to focus on the task at hand. Additionally, ShippingEasy's interface is optimized for mobile devices, allowing users to manage their shipments on the go.
On the other hand, ShipWorks' interface may be more suitable for businesses with complex shipping needs. The software's advanced features and customization options allow users to tailor their shipping processes to their specific requirements. ShipWorks also offers integrations with a wide range of e-commerce platforms, making it a versatile solution for online retailers.
Customer Support Comparison: ShippingEasy vs ShipWorks
Both platforms offer support through email, phone, and live chat. ShippingEasy has better customer support overall, with 24/7 support and a dedicated account manager. ShipWorks's customer support is only available during business hours, and the response time may sometimes be slow.
Another factor to consider when comparing customer support between ShippingEasy and ShipWorks is the level of expertise of their support teams. ShippingEasy's support team consists of experienced professionals who have a deep understanding of the platform and can provide comprehensive solutions to any issues that may arise. ShipWorks' support team, on the other hand, may not have the same level of expertise, which can lead to longer resolution times for complex issues.
In addition to traditional customer support channels, ShippingEasy also offers a robust knowledge base and community forum where users can find answers to common questions and connect with other users for support. ShipWorks does not have a similar resource, which can make it more difficult for users to find solutions to their problems outside of traditional support channels.
Pricing Comparison: ShippingEasy vs ShipWorks
ShippingEasy has a straightforward pricing model that is based on the volume of orders shipped. The pricing starts from $29 per month and goes up to $199 per month. ShipWorks has a one-time fee of $499. However, the software requires additional expenses for support and updates.
Apart from pricing, there are other factors to consider when choosing between ShippingEasy and ShipWorks. ShippingEasy offers integrations with a wide range of e-commerce platforms, including Shopify, WooCommerce, and Amazon. This makes it easier for businesses to manage their orders and shipping from a single platform. On the other hand, ShipWorks has a more limited range of integrations, which may not be suitable for businesses with complex e-commerce setups.
Another important consideration is customer support. ShippingEasy offers phone, email, and chat support to all its customers, while ShipWorks only offers phone and email support. Additionally, ShippingEasy has a knowledge base and community forum where users can find answers to common questions and connect with other users. ShipWorks does not have a community forum, which may make it more difficult for users to find solutions to their problems.
Integrations Comparison: ShippingEasy vs ShipWorks
ShippingEasy boasts over 50 integrations across multiple e-commerce platforms and carriers. The software’s integration with marketplaces like Amazon, eBay, and Shopify is seamless, and order importing is effortless. ShipWorks, on the other hand, has fewer integrations, but also has direct integrations with popular carriers and marketplaces.
One of the key advantages of ShippingEasy is its ability to integrate with a wide range of third-party applications, including accounting software, inventory management tools, and customer relationship management (CRM) systems. This makes it easier for businesses to streamline their operations and manage all aspects of their e-commerce business from a single platform.
ShipWorks, on the other hand, offers a more customizable integration experience, allowing businesses to create their own integrations using the software’s open API. This can be particularly useful for businesses with unique requirements or workflows that are not supported by out-of-the-box integrations.
Shipping Rates Comparison: ShippingEasy vs ShipWorks
ShippingEasy and ShipWorks both compare and offer the best shipping rates for your preferred carrier. However, ShippingEasy has access to commercial and cubic-pricing that ShipWorks doesn't offer. This pricing option saves e-commerce business owners significant shipping costs when sending products.
In addition to commercial and cubic-pricing, ShippingEasy also offers discounted shipping rates for high-volume shippers. This means that if you're sending a large number of packages, you can save even more money with ShippingEasy compared to ShipWorks. Additionally, ShippingEasy provides real-time shipping rates for multiple carriers, allowing you to choose the most cost-effective option for each shipment.
Ease of Use Comparison: ShippingEasy vs ShipWorks
ShippingEasy's interface is simple to navigate, with an easy-to-use layout. The software offers automation features that save time and increase productivity. In contrast, ShipWorks may require a steep learning curve due to its complex interface. However, ShipWorks' manual customization options can satisfy more complicated business needs.
Another advantage of ShippingEasy is its integration with multiple e-commerce platforms, such as Amazon, eBay, and Shopify. This allows for seamless order management and shipping across different sales channels. On the other hand, ShipWorks has limited integration options, which may require additional manual data entry and processing.
Pros and Cons of Using ShippingEasy and ShipWorks
After comparing the two shipping software options, here are some of the pros and cons of using each software.
ShippingEasy Pros
- User-friendly interface
- More integrations and better reporting
- Access to commercial pricing for increased savings
ShippingEasy Cons
- Limited customization features compared to ShipWorks
- No direct integrations with carriers or marketplaces
- Higher pricing compared to ShipWorks
ShipWorks Pros
- Customizable interface with more direct integrations with carriers and marketplaces
- One-time fee
- Detailed custom reports
ShipWorks Cons
- Complex interface and steeper learning curve
- No access to commercial pricing
- Add-on fees for customer support
It's important to note that both ShippingEasy and ShipWorks offer excellent customer support, with knowledgeable representatives available to assist with any issues or questions. However, ShippingEasy offers 24/7 support, while ShipWorks charges additional fees for phone support outside of regular business hours. Additionally, ShippingEasy offers a free trial period, while ShipWorks does not offer a trial period.
Which One is Better for Small Businesses? ShippingEasy or ShipWorks?
ShippingEasy is a better option for small businesses since it provides a user-friendly interface, automation features, and commercial pricing. Small businesses need software that is easy to learn and saves time, and ShippingEasy does exactly that.
ShipWorks is also suitable for small businesses with specific requirements that cannot be resolved manually. However, ShippingEasy is still the better choice for these businesses.
In addition to its user-friendly interface and automation features, ShippingEasy also offers excellent customer support. Small businesses often have limited resources and may not have a dedicated IT team to troubleshoot software issues. ShippingEasy's customer support team is available via phone, email, and chat to assist with any questions or concerns. This level of support can save small businesses time and money in the long run.
Which One is Better for Large Businesses? ShippingEasy or ShipWorks?
ShipWorks is the better choice for large businesses due to its customizable interface and detailed reporting. These businesses require software with more customization features and automation. Additionally, large businesses typically have IT support staff who can manage any technical challenges.
However, ShippingEasy is also a viable option for large businesses that prioritize ease of use and customer support. ShippingEasy offers a user-friendly interface and exceptional customer service, which can be beneficial for businesses that do not have dedicated IT support staff. Additionally, ShippingEasy integrates with a wide range of e-commerce platforms, making it a versatile option for businesses that sell across multiple channels.
Ultimately, the choice between ShippingEasy and ShipWorks depends on the specific needs and priorities of the business. Large businesses should carefully evaluate the features and benefits of each software before making a decision. It may also be helpful to consult with industry experts or other businesses in the same field to gather insights and recommendations.
Verdict: Which One Should You Choose? ShippingEasy or ShipWorks?
The choice between ShippingEasy vs ShipWorks depends on individual business needs. ShippingEasy is ideal for small and midsize businesses that require a user-friendly interface, automation features, and commercial pricing. On the other hand, ShipWorks is ideal for larger enterprises that require more customization, detailed reporting, and a customizable interface.
Alternatives to ShippingEasy and ShipWorks for E-commerce Businesses
Alternative shipping software options for e-commerce businesses include Shippo, Ordoro, and ShipStation. Shippo offers affordable pricing options, while Ordoro caters to businesses that require multiple workflows with features like drop shipping. ShipStation offers multi-channel shipping features and customizable reporting.
Conclusion - Why Choosing the Right Shipping Software Matters
Choosing the right shipping software is important for any e-commerce business. The right software helps businesses streamline their shipping processes, save time, and money. Both ShippingEasy and ShipWorks provide features that allow e-commerce businesses to do just that. Businesses must evaluate their needs and choose the software that aligns with their requirements.
