Infor CloudSuite WMS vs HighJump WMS (now part of Korber)

May 8, 2023
Written by
Anthony Robinson
Infor CloudSuite WMS vs HighJump WMS (now part of Korber)

Introduction to Warehouse Management Systems (WMS)

Warehouse Management Systems (WMS) are vital for optimizing warehouse operations, ensuring efficient inventory management, reducing labor costs, increasing order accuracy, and streamlining supply chain processes. A robust WMS provides real-time visibility into inventory levels and movements, enabling informed decision-making regarding inventory replenishment, storage, and order fulfillment. By integrating with other supply chain management systems such as Transportation Management Systems (TMS) and Enterprise Resource Planning (ERP) systems, a WMS facilitates seamless communication across departments, enhancing overall supply chain efficiency.

Understanding the Need for a WMS

As warehouse operations grow in complexity, managing them manually or with basic tools like spreadsheets becomes inefficient and error-prone. Advanced functionalities of a WMS address these challenges by offering:

  • Inventory Optimization
  • Real-Time Inventory Tracking
  • Cycle Counting
  • Order Fulfillment Automation
  • Shipment Tracking

Implementing a WMS leads to significant cost savings and operational efficiency by automating processes, minimizing errors, reducing labor costs, and providing valuable data insights for strategic decision-making.

Overview of Infor CloudSuite WMS

Infor CloudSuite WMS is a cloud-based warehouse management system designed to streamline warehouse operations through integrated features for inventory management, order fulfillment, and optimization. Key benefits include:

  • Real-Time Visibility: Offers comprehensive insights into warehouse operations, enabling better decision-making.
  • Advanced Analytics: Identifies trends and patterns to optimize operations and improve efficiency.
  • Customization: Allows users to tailor workflows, create custom reports, and integrate with other business systems.

Infor CloudSuite WMS is suitable for businesses of all sizes looking to enhance their warehouse operations with a user-friendly and flexible solution. For more details, visit the Infor CloudSuite WMS page.

Overview of HighJump WMS (Now Part of Körber)

HighJump WMS, now integrated into Körber, offers a comprehensive suite of warehouse management capabilities, including order processing, receiving, inventory management, and shipping. Additional advanced features include:

  • Labor Management: Optimizes workforce productivity.
  • Slotting Optimization: Enhances storage efficiency.
  • Voice-Directed Picking: Increases picking accuracy and speed.

HighJump WMS is flexible and scalable, supporting a wide range of industries from small single-location warehouses to large enterprises with multiple global locations. Learn more on the Körber WMS page.

Features and Functionality Comparison

Infor CloudSuite WMS Features

  • Zone Management
  • Automated Wave Planning
  • Transportation Management Integration

HighJump WMS Features

  • Advanced Order Optimization
  • Packing Screens
  • Versatile Fulfillment Options (Light-Duty to Heavy-Duty)

While both systems offer robust features, Infor CloudSuite WMS excels in handling large, complex warehouse operations with its advanced analytics and integration capabilities. HighJump WMS stands out with its specialized order optimization and versatile fulfillment options, making it ideal for businesses seeking flexibility in their warehouse processes.

Pricing and Implementation

Infor CloudSuite WMS Pricing

Infor CloudSuite WMS pricing varies based on the specific requirements of a business. It is generally positioned at a higher price point due to its advanced features and scalability. Businesses can request a customized quote through the Infor contact page.

HighJump WMS Pricing

HighJump WMS offers tailored pricing models based on individual customer needs, often making it a more affordable option for small to medium-sized businesses. For detailed pricing information, businesses can reach out via the Körber contact page.

Ease of Implementation

Infor CloudSuite WMS is known for its relatively easier deployment process, offering pre-configured support for various functions and a user-friendly interface that guides users through setup. HighJump WMS, while highly customizable, may require more technical expertise and time for implementation, particularly for businesses with unique workflows.

Customer Support and User Interface

Infor CloudSuite WMS Support

Infor provides 24/7 customer support with a dedicated team of experts, extensive knowledge bases, and an active online community. This ensures that users can receive timely assistance and access a wealth of resources for troubleshooting and optimization.

HighJump WMS Support

Körber offers comprehensive customer support during business hours, including knowledgeable support teams and various training resources. While support is robust, it may not be available outside regular business hours, which could be a limitation for some businesses.

User Interface

Infor CloudSuite WMS boasts a user-friendly interface with extensive customization options, allowing businesses to tailor the system to their specific needs. HighJump WMS also offers a user-friendly interface but provides greater customization flexibility for specialized workflows and requirements.

Pros and Cons

Infor CloudSuite WMS Pros

  • Advanced transportation management
  • Multi-site capabilities
  • Broad integration options
  • User-friendly interface
  • Real-time inventory visibility

Infor CloudSuite WMS Cons

  • Higher cost compared to some competitors
  • May offer more features than necessary for smaller operations

HighJump WMS Pros

  • Excellent order optimization engines
  • Versatile fulfillment options
  • More affordable pricing
  • Strong automation features
  • High customer satisfaction

HighJump WMS Cons

  • Limited support availability outside business hours
  • May require more technical expertise for setup and maintenance

Choosing the Right WMS for Your Business

When selecting between Infor CloudSuite WMS and HighJump WMS, consider the following factors:

  • Business Size and Complexity: Infor CloudSuite WMS is ideal for larger businesses with complex operations, while HighJump WMS suits small to medium-sized enterprises.
  • Customization Needs: If your business requires extensive customization, HighJump WMS offers greater flexibility. Infor CloudSuite WMS provides sufficient customization for most needs.
  • Budget Constraints: HighJump WMS is generally more affordable, making it suitable for businesses with tighter budgets.
  • Integration Requirements: Both systems offer robust integration capabilities, but Infor CloudSuite WMS provides a more comprehensive integration framework with other Infor products.
  • Support and Training: Infor offers 24/7 support and extensive training resources, whereas HighJump WMS provides strong support during business hours.

Evaluate your business's specific needs, budget, and existing technological infrastructure to make an informed decision.

Conclusion: Making the Decision Between Infor CloudSuite WMS and HighJump WMS

Choosing the right Warehouse Management System depends on your unique business requirements. Infor CloudSuite WMS is well-suited for larger enterprises needing comprehensive warehouse and transportation management capabilities, extensive integrations, and robust support. On the other hand, HighJump WMS is ideal for small to medium-sized businesses seeking a flexible, cost-effective solution with strong order optimization and automation features.

Assess the level of customization, scalability, support, and budget your business requires. Both systems offer extensive functionalities, but aligning their strengths with your business needs will ensure operational efficiency and support your growth objectives.

For further insights on selecting a WMS, refer to industry analyses such as the Gartner Magic Quadrant for Warehouse Management Systems.

About the Author

Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious processes. With a Bachelors Degree in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.
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