Stitch Labs (Now Part of Square) vs Ordoro: A Comprehensive Comparison
Successful eCommerce businesses require a high level of organization, coordination, and seamless operations across various processes like inventory management, shipping, and order processing. Selecting the right inventory management software is crucial for streamlining these processes. In this article, we compare two popular inventory management platforms: Stitch Labs and Ordoro.
Overview of Stitch Labs
Stitch Labs, now a part of Square, is an inventory management software designed for eCommerce businesses. It streamlines the entire inventory management process, from purchasing to shipping and fulfillment. Stitch Labs provides businesses with real-time access to their inventory levels and shipping information, enabling them to make informed decisions regarding their inventory.
One of the key features of Stitch Labs is its ability to integrate with multiple sales channels, such as Amazon, eBay, and Shopify. This integration allows businesses to manage their inventory across all sales platforms from one central location, reducing the risk of overselling and stockouts.
In addition to inventory management, Stitch Labs offers robust reporting and analytics tools. These tools provide businesses with insights into sales performance, inventory turnover, and profitability, enabling data-driven decisions to optimize operations and increase profitability.
Overview of Ordoro
Ordoro is a cloud-based inventory and shipping management software that helps businesses streamline their shipping processes. It provides online sellers with a centralized platform for inventory management, order management, and shipping capabilities. Ordoro offers numerous integrations with eCommerce platforms such as Shopify and Amazon, enabling businesses to manage shipping and orders from one central location.
One of Ordoro's standout features is its ability to automate shipping labels and tracking information, saving businesses time and reducing the risk of errors in the shipping process. Additionally, Ordoro provides advanced reporting and analytics tools to help businesses track inventory levels, sales performance, and shipping costs, facilitating informed business decisions and operational optimization.
Ordoro also offers a range of customization options, allowing businesses to tailor the software to their specific needs. For example, businesses can create custom packing slips and shipping labels with their own branding and messaging. They can also set up rules and workflows to automate tasks such as assigning orders to specific team members or warehouses based on location or product type.
Key Features Comparison
Inventory Management
Stitch Labs provides real-time inventory tracking across multiple sales channels, ensuring accurate stock levels and preventing overselling. It supports bulk inventory actions and offers detailed reporting on inventory turnover and stock valuation.
Ordoro also offers robust inventory management, with automated inventory syncing across sales channels. It includes features like barcode scanning and batch tracking, which are essential for businesses handling large volumes of products.
Shipping and Order Processing
Stitch Labs integrates seamlessly with Square's payment processing, providing a unified platform for managing sales and inventory. While it offers basic shipping integration, its primary strength lies in inventory and order management.
Ordoro excels in shipping and order processing, offering automated shipping labels, discounted shipping rates through carrier integrations, and comprehensive tracking features. Its advanced order routing and fulfillment capabilities make it a preferred choice for businesses with complex shipping needs.
Reporting and Analytics
Stitch Labs offers extensive reporting tools that provide insights into sales performance, inventory health, and operational efficiency. These analytics help businesses identify trends and make data-driven decisions.
Ordoro provides detailed analytics focused on shipping performance, order metrics, and inventory levels. Its reporting tools are designed to help businesses optimize their shipping strategies and reduce costs.
Pricing
Both Stitch Labs and Ordoro offer multiple pricing plans catering to businesses of all sizes. Pricing for both platforms is typically based on the number of orders and required integrations.
- Stitch Labs: Pricing starts with a plan that includes phone support and allows up to 100 orders per month. Higher-tier plans offer additional features and support for larger order volumes.
- Ordoro: Offers a free plan for small businesses, which is more cost-effective for startups. The free plan supports up to 50 orders per month and includes basic features. Paid plans unlock advanced features and higher order limits.
It's important for businesses to evaluate their specific needs and order volumes to choose a plan that offers the best value.
Pros and Cons
Stitch Labs
Pros:
- Seamless integration with Square's payment processing solution, offering an all-in-one solution for businesses.
- Advanced inventory management across multiple sales channels.
- Comprehensive reporting and analytics tools providing valuable insights.
- Automation capabilities that help save time and reduce costs.
Cons:
- Pricing can be steep, potentially making it less accessible for smaller businesses.
- May offer more features than some businesses need, leading to unnecessary complexity.
- Steep learning curve due to a wide range of features and customization options.
- User interface may not be as intuitive, leading to potential frustration and errors.
Ordoro
Pros:
- Robust shipping and fulfillment features, ideal for businesses focused on order processing and shipping.
- Integration with popular shipping carriers such as USPS, FedEx, and UPS, offering discounted shipping rates.
- Advanced analytics on shipping performance and order metrics.
- Customization options for packing slips, shipping labels, and order routing.
Cons:
- Focuses heavily on shipping, potentially offering less developed features in other areas like data analysis.
- The free plan has limitations, such as up to 50 orders per month and no phone support.
Customer Support and Ease of Use
Both Stitch Labs and Ordoro offer reliable and responsive customer support. Stitch Labs provides phone and email support, along with a comprehensive knowledge base. However, the platform's extensive features can make it more complex to navigate, potentially leading to a steeper learning curve.
Ordoro, on the other hand, offers dedicated account managers for personalized guidance and support. Its user-friendly interface is designed to be intuitive, making it easier for small businesses to adopt and use effectively without extensive training.
Integration Capabilities
Stitch Labs
Stitch Labs integrates with numerous eCommerce platforms, including Amazon, eBay, and Shopify. It also connects with various accounting and shipping software, enhancing its functionality and enabling seamless operations across different business functions.
Ordoro
Ordoro offers integrations with popular eCommerce platforms such as Amazon, eBay, and BigCommerce, as well as with various shipping carriers like FedEx, USPS, and UPS. Additionally, Ordoro integrates with accounting software like QuickBooks, facilitating seamless financial management alongside inventory and shipping operations.
Suitability for Different Business Sizes
Ordoro's free plan makes it an attractive option for small businesses just starting out. Its focus on shipping and order processing is ideal for businesses with a limited number of employees seeking a streamlined process.
Stitch Labs is better suited for larger businesses that require a comprehensive eCommerce solution with multiple features and integrations. Its robust inventory and order management capabilities support businesses with higher order volumes and more complex operational needs.
Customer Reviews
Both Stitch Labs and Ordoro have received positive feedback from users. Customers appreciate Stitch Labs for its comprehensive inventory management and seamless Square integration. However, some users find it overwhelming due to its extensive feature set.
Ordoro users value its robust shipping features and ease of use, though some have noted that its analytics capabilities could be more advanced to meet their needs.
Future Developments
Since acquiring Stitch Labs, Square has continued to develop the platform with improved integrations and streamlined processes. This ongoing development aims to enhance functionality and user experience for businesses using Stitch Labs.
Ordoro's acquisition by FedEx is expected to lead to more robust shipping capabilities and deeper integrations with FedEx's services, further strengthening Ordoro's position in the inventory and shipping management market.
Conclusion: Which Platform Is Right for Your Business?
The decision on which platform to use depends on the specific needs of your business:
- Ordoro: Best suited for businesses focused on shipping and order processing, especially those seeking cost-effective solutions with essential shipping features.
- Stitch Labs: Ideal for businesses looking for a comprehensive eCommerce platform with multiple features and integrations, providing an all-in-one solution for inventory management and order fulfillment.
Ultimately, businesses should conduct a thorough review of their requirements and consider the pros and cons of both platforms to make an informed decision that best aligns with their operational needs and growth objectives.
