Xero vs QuickBooks Online

May 8, 2023
by Anthony Robinson
Xero vs QuickBooks Online

Xero vs QuickBooks Online

In the world of online accounting software, Xero and QuickBooks Online are two of the most popular options. Both offer a range of features designed to make accounting and bookkeeping tasks easier and more efficient for businesses of all sizes. In this article, we will compare Xero and QuickBooks Online in terms of pricing, features, ease of use, functionality, inventory management, reporting capabilities, security, customer support, and integrations. By the end of this article, you will have a better understanding of which software is best suited for your business needs.

Introduction to Xero and QuickBooks Online

Xero is a cloud-based accounting software that offers a range of tools for businesses of all sizes. It is designed to be easy to use with an intuitive interface and is known for its invoicing and bank reconciliation features. QuickBooks Online, on the other hand, is an online accounting software designed for small businesses. It offers accounting, invoicing, expenses, and payroll features, among others. QuickBooks Online is known for its user-friendly interface and robust reporting capabilities.

One of the key advantages of Xero is its ability to integrate with a wide range of third-party applications, such as payment gateways, inventory management systems, and customer relationship management (CRM) software. This makes it a highly flexible and customizable solution that can be tailored to meet the specific needs of your business.

QuickBooks Online, on the other hand, offers a range of features that are specifically designed for small businesses, such as the ability to track sales tax, manage inventory, and create purchase orders. It also offers a mobile app that allows you to manage your finances on the go, making it a great choice for busy entrepreneurs who need to stay connected to their business at all times.

Pricing and Subscription Options

When it comes to pricing, both Xero and QuickBooks Online offer several subscription options to choose from:

  • Xero:
    • Starter: $20 per month – Invoicing for up to five customers
    • Standard: $30 per month – Includes payroll for up to five employees
    • Premium: $40 per month – Allows payroll for an unlimited number of employees
  • QuickBooks Online:
    • Simple Start: $25 per month – Invoicing and expense tracking
    • Essentials: $40 per month – Includes bill payment and time tracking
    • Plus: $70 per month – Includes inventory management and project profitability tracking
    • Advanced: $150 per month – Enhanced custom fields and dedicated support

Aside from pricing, both Xero and QuickBooks Online offer additional features that can help businesses manage their finances more efficiently. Xero offers a mobile app that allows users to manage their finances on the go, including creating and sending invoices, reconciling bank transactions, and viewing financial reports. QuickBooks Online offers "QuickBooks Live Bookkeeping," providing access to certified bookkeepers for tasks such as categorizing transactions, reconciling accounts, and year-end closing.

Another important factor to consider is customer support. Xero offers 24/7 email support and a comprehensive help center with articles, videos, and webinars. QuickBooks Online provides phone support during business hours and a community forum where users can ask questions and receive help from other users. Both software also offer free trial periods, allowing users to test the software before committing to a subscription.

Features Comparison

While both Xero and QuickBooks Online offer similar features, there are notable differences:

  • Invoicing and Bank Reconciliation: Xero excels with advanced invoicing and bank reconciliation features.
  • Reporting Capabilities: QuickBooks Online is renowned for its robust reporting capabilities.
  • Payroll Management: QuickBooks Online offers more comprehensive payroll management features, making it ideal for businesses with employees.
  • Customization and Integrations: Xero provides more options for customizing invoices and quotes and boasts a broader list of integrations.

Additionally, Xero's pricing is based on the number of invoices and bills processed, whereas QuickBooks Online's pricing depends on the number of users and required features.

Ease of Use and User Interface

Both Xero and QuickBooks Online feature clean and modern user interfaces that are easy to navigate. However, QuickBooks Online is generally considered more user-friendly, particularly for small business owners without a background in accounting. Xero offers a more customizable and flexible interface, making it better suited for businesses with more complex accounting needs.

Both platforms offer features to help manage finances effectively. Xero provides advanced inventory management tools, ideal for businesses that need to track and manage inventory. QuickBooks Online offers extensive payroll and tax management features, catering to businesses that handle payroll and taxes in-house.

Mobile App Functionality

Both Xero and QuickBooks Online offer mobile apps available for free on iOS and Android devices, allowing users to access accounts, track expenses, and create invoices on the go. However, QuickBooks Online's mobile app offers additional features such as sending estimates and managing time tracking.

QuickBooks Online's mobile app also allows users to take photos of receipts and attach them to expenses, enhancing expense management. Xero's mobile app does not currently offer this feature.

Both apps have received positive user reviews for their ease of use and convenience, though some users report occasional glitches and bugs that can be frustrating when managing finances on the move.

Accounting and Bookkeeping Capabilities

Both Xero and QuickBooks Online provide comprehensive accounting and bookkeeping features, including invoicing, billing, expense tracking, and financial reporting. However, Xero offers more advanced accounting features such as project tracking and fixed asset management, making it a better option for businesses with more complex accounting needs.

Invoicing and Billing Features

Both platforms allow users to create invoices, send payment reminders, and accept online payments. Xero stands out with more customization options for invoices, including adding logos and branding, and it supports a greater number of payment gateway integrations.

Payroll Management Features

QuickBooks Online offers more advanced payroll management features, including the ability to run payroll and manage employee benefits. In contrast, Xero provides a more flexible payroll system, allowing businesses to choose different payment frequencies and manage multiple pay rates.

Bank Reconciliation Options

Both Xero and QuickBooks Online offer bank reconciliation features that help match transactions with bank accounts to ensure financial accuracy. Xero provides a slightly more advanced reconciliation system, including the ability to import bank statements and automatically match transactions.

Inventory Management Capabilities

QuickBooks Online offers robust inventory management features, such as tracking inventory levels, setting reorder points, and receiving alerts when stock is low. Xero allows tracking inventory across multiple locations and managing stock in several warehouses, making it ideal for businesses with more complex inventory needs.

Reporting Functionalities

Both Xero and QuickBooks Online offer extensive reporting functionalities, including financial reporting, budgeting, and forecasting. QuickBooks Online, however, provides more robust reporting capabilities, enabling users to create custom reports and generate insights based on specific business metrics.

Security Measures

Security is a priority for both Xero and QuickBooks Online. They offer two-factor authentication and SSL encryption to protect user data. Additionally, both platforms have robust backup and disaster recovery protocols to ensure data security and restoration in case of data loss.

Customer Support

Both Xero and QuickBooks Online provide various customer support options, including live chat, email support, and phone support. QuickBooks Online offers more comprehensive customer support, including dedicated support for higher-tier plans and an extensive knowledge base featuring video tutorials and webinars.

Third-Party Integrations

Both Xero and QuickBooks Online support integrations with a wide range of third-party apps, including payment gateways, e-commerce platforms, and inventory management systems. Xero offers a greater number of integrations, allowing businesses to customize their workflows and optimize business processes more effectively.

Which Software is Best for Small Businesses?

For small businesses, QuickBooks Online is the better option due to its user-friendly interface and robust reporting capabilities. Additionally, QuickBooks Online offers more advanced payroll management features, making it ideal for businesses with employees.

Which Software is Best for Freelancers or Solopreneurs?

Freelancers and solopreneurs will find Xero to be the better option because of its advanced invoicing and bank reconciliation features. Xero also offers more customization options for invoices and quotes, making it easier to create professional invoices that reflect your brand.

Which Software is Best for Medium-Sized Businesses?

For medium-sized businesses, both Xero and QuickBooks Online are viable options, with the best choice depending on specific business needs. Xero is better suited for businesses with more complex accounting requirements, while QuickBooks Online is more geared towards businesses that need advanced inventory management and payroll features.

Conclusion: Final Thoughts on Choosing the Right Software

Choosing the right accounting software for your business depends on your specific needs and budget. Both Xero and QuickBooks Online are excellent options, each offering different features and capabilities. When deciding between the two, consider factors such as pricing, feature set, ease of use, functionality, inventory management, reporting capabilities, security, customer support, and integrations. By evaluating these factors, you can select the software that best meets the needs of your business.

About the Author

Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious processes. With a Bachelors Degree in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.
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