How to Add Dry Ice to FedEx Ship Manager

September 27, 2024
by Anthony Robinson

If you're looking to ship items that require temperature control, FedEx Ship Manager has you covered. One way to do this is by using dry ice. In this comprehensive guide, we'll walk you through how to properly add dry ice to your FedEx shipment using their ship manager tool. We'll cover everything from what FedEx Ship Manager is to how to handle the dry ice and what to do in case of shipment delays or damage. So let's get started!

What is FedEx Ship Manager?

FedEx Ship Manager is a web-based tool that allows you to manage your FedEx shipments. You can create shipping labels, schedule pickups, and track your shipments all in one place. It's also a great way to add special instructions to your shipments like holding at a FedEx location or adding dry ice.

One of the key benefits of using FedEx Ship Manager is the ability to save time and streamline your shipping process. With just a few clicks, you can create shipping labels and schedule pickups, eliminating the need to visit a FedEx location or call to schedule a pickup. This can be especially helpful for businesses that ship large volumes of packages on a regular basis.

In addition to its basic features, FedEx Ship Manager also offers advanced options for businesses with more complex shipping needs. For example, you can set up customized shipping rules and preferences, create shipping profiles for different types of packages, and even integrate the tool with your existing e-commerce platform. These features can help you save even more time and improve the efficiency of your shipping operations.

Why use Dry Ice when shipping with FedEx?

Dry ice is used when shipping items that need to be kept at a specific temperature. It's effective because it's much colder than regular ice and does not melt, avoiding any water damage to your shipment. If your shipment contains perishable items or medical supplies, using dry ice will ensure that they arrive at their destination in good condition.

In addition, dry ice is also a great option for shipping items that need to be kept frozen during transit. This includes frozen food items, such as ice cream or frozen meats, as well as laboratory samples that require a frozen environment. Using dry ice will maintain the necessary temperature and ensure that your items arrive frozen and ready to use.

Preparing for shipping with Dry Ice

Before adding dry ice to your shipment, you'll want to make sure that your items are packed properly. It's recommended that you use insulated containers or coolers, and seal them with tape or zip ties. You can also use bubble wrap or newspaper to fill any empty space inside the container.

It's important to note that dry ice is considered a hazardous material and should be handled with care. Always wear gloves and avoid direct contact with the dry ice. Additionally, make sure to label your package as containing dry ice and include the weight of the dry ice on the label.

When shipping with dry ice, it's also important to consider the destination and transit time. Dry ice has a limited lifespan and will eventually evaporate, so make sure to choose a shipping method that will get your package to its destination before the dry ice has completely evaporated. You may also want to consider using a temperature monitoring device to ensure that your items stay at the desired temperature during transit.

How to properly handle Dry Ice

Dry ice is extremely cold (-109.3°F) and can be dangerous to handle without protective gear. Always wear gloves and use tongs or a towel when handling dry ice. You should also never put dry ice in an airtight container as it can build up pressure and cause an explosion.

It is important to note that dry ice should never be ingested or placed in direct contact with skin as it can cause severe burns and tissue damage. If you accidentally come into contact with dry ice, immediately rinse the affected area with warm water and seek medical attention if necessary.

When transporting dry ice, it is important to ensure that it is properly packaged and labeled. It should be stored in a well-ventilated area and never left in a confined space such as a car trunk. Additionally, it is important to be aware of the amount of dry ice being transported as there are restrictions on the amount that can be carried on airplanes and other forms of transportation.

How much Dry Ice to use for your shipment

The amount of dry ice you'll need will depend on the weight and size of your shipment, as well as the duration of the shipment. As a general rule, you'll want to use 5-10 pounds of dry ice per 24-hour period for a standard-size cooler. FedEx recommends using at least 5 pounds of dry ice per shipment to ensure it stays cold for the duration of the delivery.

It's important to note that the type of product you're shipping also plays a role in determining the amount of dry ice needed. Perishable items, such as food or medical supplies, may require more dry ice to maintain the appropriate temperature during transit. Additionally, it's important to properly label your shipment as containing dry ice, as it is considered a hazardous material and requires special handling.

Packaging your items with Dry Ice

When packaging your items with dry ice, it's important to make sure that the dry ice does not come into direct contact with your items. This can cause freezer burn or even damage to your items. You'll want to place the dry ice on top of your items and cover it with a layer of cardboard or newspaper.

Additionally, it's important to label your package as containing dry ice. This will alert anyone handling the package to take the necessary precautions, such as wearing gloves or using tongs when handling the package. It's also important to make sure that the package is well-ventilated, as dry ice releases carbon dioxide gas as it sublimates. This gas can build up in a sealed package and cause it to burst or leak.

Adding Dry Ice to your FedEx shipment in Ship Manager

To add dry ice to your FedEx shipment in Ship Manager, follow these steps:

  1. Sign in to Ship Manager
  2. Select the "Create a Shipment" option
  3. Select the appropriate service level and packaging type
  4. Enter the weight and dimensions of your shipment
  5. Under "Add Special Services," select "Dry Ice"
  6. Enter the weight of the dry ice you'll be using
  7. Complete the rest of the shipment information and click "Ship"

It's important to note that there are restrictions on the amount of dry ice that can be added to a shipment. The maximum amount of dry ice allowed per package is 5.5 pounds, and the package must be marked with the appropriate label indicating the presence of dry ice. Additionally, some items cannot be shipped with dry ice, so be sure to check the FedEx Service Guide for a list of prohibited items.

Tips for shipping with Dry Ice and FedEx

Here are a few tips to keep in mind when shipping with dry ice and FedEx:

  • Make sure your shipment does not contain any hazardous materials
  • Label your shipment with the appropriate markings, including "Dry Ice" and "UN1845"
  • Let the recipient know that the package contains dry ice so they can handle it properly
  • Ship your package early in the week to avoid delays over the weekend

It's important to note that there are restrictions on the amount of dry ice that can be shipped via FedEx. The maximum amount of dry ice allowed per package is 5.5 pounds, and the package must be properly ventilated to prevent the buildup of carbon dioxide gas. Additionally, it's recommended to use insulated packaging to help maintain the temperature of the dry ice during transit.

Common mistakes to avoid when using Dry Ice in shipping

Some common mistakes to avoid when using dry ice in shipping include:

  • Using too much or too little dry ice
  • Not properly labeling your shipment
  • Not protecting your items from direct contact with the dry ice
  • Using an airtight container to hold the dry ice

It is also important to note that dry ice should never be handled with bare hands as it can cause frostbite. Always wear gloves or use tongs when handling dry ice. Additionally, make sure to properly ventilate the area where the dry ice is being stored or used as it can release carbon dioxide gas which can be harmful if inhaled in large quantities.

How to track your shipment with Dry Ice

To track your shipment with dry ice, you can use the tracking number provided by FedEx when you created your shipment. You can enter the tracking number on the FedEx website or use their mobile app to get real-time tracking updates. If you have any issues with your shipment, you can also contact FedEx customer service for assistance.

It is important to note that when tracking a shipment with dry ice, you should ensure that the dry ice is properly labeled and packaged according to FedEx's guidelines. This will help to prevent any delays or issues with your shipment.

Additionally, if you need to make any changes to your shipment, such as updating the delivery address or adding additional services, you can do so through the FedEx website or by contacting customer service. It is important to make any necessary changes as soon as possible to avoid any potential delays or issues with your shipment.

What to do if your shipment is delayed or damaged

If your shipment is delayed or damaged, contact FedEx customer service right away. They'll be able to help you track down your shipment and provide guidance on what to do next. If the delay or damage was caused by a mistake on your end, you may be responsible for any additional charges or fees.

It's important to document any damage to your shipment by taking photos and keeping any packaging materials. This will help with the claims process if you need to file a claim for reimbursement. If your shipment is time-sensitive, FedEx may offer a refund or credit for the delay. However, it's important to note that certain circumstances, such as weather events or customs delays, may be out of FedEx's control.

Conclusion and final thoughts on using Dry Ice with FedEx Ship Manager

Shipping items that require temperature control can be a challenge, but using dry ice with FedEx Ship Manager can make it easier. By following the steps outlined in this guide and using FedEx's resources, you can ensure that your items arrive at their destination in good condition. Remember to avoid common mistakes and take precautions when handling dry ice, and always contact FedEx customer service if you have any issues. With these tips in mind, you can confidently ship items that require temperature control using dry ice and FedEx Ship Manager.

About the Author

Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious processes. With a Bachelor of Science in Economics from Stanford University, Anthony brings over a decade of expertise in logistics, business development, and operational efficiency to the table.

Since founding ShipScience in 2018, Anthony has empowered numerous e-commerce businesses to navigate the complexities of parcel shipping through data-driven insights and innovative solutions. His leadership extends beyond ShipScience, having established Refund Geeks and served on advisory boards at Ciye and RESA Power, showcasing his commitment to driving corporate growth and enhancing operational strategies.

Anthony is passionate about leveraging technology to streamline supply chains and improve customer experiences in the last mile. When he’s not strategizing shipping solutions, he enjoys connecting with industry leaders and staying ahead of the latest trends in e-commerce and logistics.

Connect with Anthony on LinkedIn to learn more about his work and insights on optimizing shipping for e-commerce businesses.

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