How to Void 2nd Day Air A.M. Commercial Shipping with UPS

May 14, 2023
Written by
Anthony Robinson
How to Void 2nd Day Air A.M. Commercial Shipping with UPS

How to Void 2nd Day Air A.M. Commercial Shipping with UPS

If you need to void a UPS 2nd Day Air A.M. commercial shipping order, it's important to know the proper steps to take to avoid any unnecessary fees or delays. This article will guide you through the process of voiding your order, discuss common mistakes to avoid, provide tips on preventing the need for voiding, and explore what happens if you fail to void your order on time.

Commercial Shipping Policy

Before we dive into the voiding process, let's review UPS's commercial shipping policy. According to UPS, a commercial shipment is any package that is shipped for business purposes, or that contains items that will be sold or used for commercial gain. UPS 2nd Day Air A.M. is a service that guarantees delivery by 10:30 a.m. on the second business day after shipping. If you need to void a commercial shipment that was sent using this service, there are specific steps you must follow to ensure a successful void.
It's important to note that UPS's commercial shipping policy also includes restrictions on certain items that can be shipped. For example, hazardous materials, firearms, and live animals are not eligible for UPS 2nd Day Air A.M. service. Additionally, packages that exceed certain weight and size limits may require special handling and additional fees. It's always best to check UPS's website or consult with a representative to ensure that your shipment meets all requirements and restrictions before sending it out.

When Do You Need to Void Your UPS 2nd Day Air A.M. Commercial Shipping Order?

There are a few circumstances that may require you to void your UPS 2nd Day Air A.M. commercial shipping order. These include if you made a mistake in the shipment details such as the recipient address, if the package was lost or damaged before it was delivered, if the package was no longer needed, or if the order was cancelled before it was shipped. Whatever the reason may be, it's important to void your order as soon as possible to avoid any additional fees or charges.
It's also important to note that if you need to void your UPS 2nd Day Air A.M. commercial shipping order, you should do so before the package is picked up by the carrier. Once the package is in transit, it may be more difficult to void the order and you may be charged additional fees. Additionally, if you have already been charged for the shipment, it may take some time for the refund to be processed. Therefore, it's best to double-check all shipment details before placing the order to avoid any issues.

Reasons for Voiding Your UPS 2nd Day Air A.M. Commercial Shipping Order

If you find that you need to void your UPS 2nd Day Air A.M. commercial shipping order, there could be numerous reasons why. Here are a few common scenarios:

  • The package was lost or damaged in transit
  • You made a mistake in the shipment details such as the recipient address or package weight
  • The package was no longer needed or the order was cancelled before shipping
  • You received a better shipping rate elsewhere

Another reason for voiding your UPS 2nd Day Air A.M. commercial shipping order could be due to a change in the delivery schedule. If the recipient is no longer available to receive the package on the scheduled delivery date, you may need to void the order and reschedule the delivery for a later date.
It is important to note that voiding a shipping order may result in additional fees or charges. It is recommended to review the terms and conditions of your shipping agreement with UPS before voiding any orders to avoid any unexpected costs.

Steps to Void Your UPS 2nd Day Air A.M. Commercial Shipping Order

To void your UPS 2nd Day Air A.M. commercial shipping order, follow these steps:

  1. Log in to your UPS account
  2. Click on the "Shipping" tab
  3. Select "Void Shipment"
  4. Select the shipment you wish to void and click "Void"
  5. Confirm the void and print the voided label if needed

It is important to note that once a shipment has been voided, it cannot be unvoided. If you accidentally void a shipment, you will need to create a new shipping order. Additionally, if you have already been charged for the shipment, it may take several business days for the refund to appear on your account. For any further questions or concerns, please contact UPS customer service.

Common Mistakes to Avoid When Voiding Your UPS 2nd Day Air A.M. Commercial Shipping Order

When voiding your UPS 2nd Day Air A.M. commercial shipping order, there are a few common mistakes to avoid:

  • Waiting too long to void the order
  • Not voiding the entire shipment
  • Not confirming the void before closing the page
  • Not printing the voided label if needed

Aside from the common mistakes mentioned above, there are other important things to keep in mind when voiding your UPS 2nd Day Air A.M. commercial shipping order. One of these is to ensure that you have the correct tracking number for the shipment you want to void. Using the wrong tracking number can result in the wrong shipment being voided, which can cause confusion and delays in your shipping process.
Another important thing to remember is to double-check the reason for voiding the shipment. UPS provides several reasons for voiding a shipment, such as incorrect address or weight, duplicate shipment, or customer refused delivery. Choosing the wrong reason can also cause delays and additional fees, so it's important to select the correct one.

How Long Does it Take for a Voided UPS 2nd Day Air A.M. Commercial Shipping Order to Be Refunded?

The refund process for a voided UPS 2nd Day Air A.M. commercial shipping order can take up to 10 business days depending on your payment method. If you paid with a credit card, the refund will be issued to the card used for the original purchase. If you used a UPS account or electronic funds transfer, the refund will be credited to the same account.
It is important to note that if you do not receive your refund within the expected timeframe, you should contact UPS customer service for assistance. They can help you track the status of your refund and provide any necessary updates.
Additionally, if you have any questions or concerns about voiding a UPS 2nd Day Air A.M. commercial shipping order, you can reach out to UPS customer service for guidance. They can provide you with information on the voiding process and any potential fees or charges that may apply.

Alternatives to Voiding Your UPS 2nd Day Air A.M. Commercial Shipping Order

If you find that you need to cancel or change your shipment after it has been sent, there are a few alternatives to voiding the order:

  • Request a delivery intercept to redirect the package to a new address
  • Request a return to sender if the package was delivered to the wrong address
  • Contact UPS customer service to discuss other options

It is important to note that these alternatives may come with additional fees or charges. Requesting a delivery intercept or return to sender may result in additional shipping costs, while contacting UPS customer service may result in administrative fees. It is recommended to carefully consider all options and associated costs before making a decision.

What Happens When You Don't Void Your UPS 2nd Day Air A.M. Commercial Shipping Order on Time?

If you fail to void your UPS 2nd Day Air A.M. commercial shipping order on time, UPS may charge additional fees or penalties. For example, if the package is delivered to the wrong address, you may be charged for the cost of rerouting the package. It's important to act quickly to avoid any unnecessary charges or complications.
In addition to potential fees and penalties, failing to void your UPS 2nd Day Air A.M. commercial shipping order on time can also result in delays in delivery. This can be especially problematic if you are shipping time-sensitive materials or products. It's important to stay on top of your shipping orders to ensure timely and efficient delivery.
Another consequence of not voiding your UPS 2nd Day Air A.M. commercial shipping order on time is the potential for lost or damaged packages. If the package is not properly rerouted or returned to the sender, it may be lost or damaged in transit. This can result in additional costs and headaches for both the sender and the recipient. To avoid these issues, make sure to void any shipping orders that are no longer needed or have incorrect information as soon as possible.

Tips for Avoiding the Need to Void Your UPS 2nd Day Air A.M. Commercial Shipping Order

To avoid the need to void your UPS 2nd Day Air A.M. commercial shipping order, follow these tips:

  • Double-check shipment details before sending
  • Use a reliable shipping service with a good track record
  • Communicate any changes or cancellations to the recipient and carrier as soon as possible
  • Consider purchasing shipping insurance to protect your package in case of loss or damage

By following the steps outlined in this article and taking proactive measures to prevent the need for voiding, you can ensure a successful and stress-free shipping experience with UPS 2nd Day Air A.M. commercial shipping service.
Another important tip to avoid the need to void your UPS 2nd Day Air A.M. commercial shipping order is to properly package your items. Make sure to use sturdy boxes and appropriate cushioning materials to prevent damage during transit. Additionally, label your packages clearly and accurately to avoid any confusion or delays in delivery.
It is also recommended to track your shipment regularly to ensure that it is on schedule and to address any issues that may arise promptly. UPS offers a variety of tracking options, including email and text notifications, to keep you informed about the status of your shipment.

About the Author

Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious processes. With a Bachelors Degree in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.
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