The service type selected when shipping a package can have a huge impact on the delivery timeline, cost and level of service. It's therefore no surprise that many businesses are interested in being able to control and customize this detail in UPS Worldship. In this article, we'll explore how to change the service type in UPS Worldship, including understanding the available service types, accessing the settings, and making changes to the default service type. Additionally, we'll provide some tips for choosing the right service type for each shipment and common mistakes to avoid when changing the service type. Finally, we'll provide a troubleshooting guide for any issues that arise during the process of changing service types in UPS Worldship.
Understanding the Service Types Available in UPS Worldship
Before making any changes to the service type in UPS Worldship, it's important to have a good understanding of the different types of services available. With UPS, there are many different service levels to choose from, including air, ground and international shipping options. Each service type varies in terms of delivery expectations, costs, and level of service. The most popular service types include:
- UPS Next Day Air
- UPS 2nd Day Air
- UPS 3 Day Select
- UPS Ground
- UPS Worldwide Express
- UPS Worldwide Saver
It's important to note that different service types are available based on the shipment's destination as well as the size, weight and value of the package being shipped.
When selecting a service type, it's important to consider the urgency of the shipment, as well as the budget. For example, if the package needs to be delivered urgently, then UPS Next Day Air or UPS 2nd Day Air may be the best options. However, if cost is a concern and the package is not time-sensitive, then UPS Ground may be the most cost-effective option. Additionally, for international shipments, UPS Worldwide Express and UPS Worldwide Saver offer fast and reliable delivery options.
Steps to Access the Service Type Settings in UPS Worldship
Changing the service type for a shipment in UPS Worldship can be done at any time, both before and after creating a new shipment. To access the service type settings, follow these steps:
- Open UPS Worldship and select "Ship" on the main screen.
- Enter the shipment information, including the recipient and sender addresses and the shipment's weight, dimensions, and value.
- Under the "Service Type" section, select the service type from the drop-down menu.
- Click "Shipper Options" and then "Service" to access additional service options.
- Once selected, click "OK" to finalize the changes and continue with the shipment process.
It is important to note that changing the service type may affect the cost and delivery time of the shipment. It is recommended to review the available service options and their corresponding rates before making a selection.
In addition, UPS Worldship allows users to save frequently used service types as favorites for quick access. To add a service type to the favorites list, simply select the desired service type and click the "Add to Favorites" button. The saved service types can be accessed under the "Favorites" tab in the service type drop-down menu.
Changing the Service Type for a Single Shipment in UPS Worldship
If you need to change the service type for a single shipment after it has been created, you can do so by finding the shipment in the UPS Worldship history and changing the service type as described above.
To change the service type for a single shipment, follow these steps:
- Open the "History" menu in UPS Worldship.
- Select the shipment you wish to update by clicking on it.
- Click on the "Edit" button located in the top right corner of the History screen.
- Under the "Service Type" section, select the new service type from the drop-down menu.
- Click "OK" to finalize the changes.
It is important to note that changing the service type for a shipment may result in a change in the shipping cost. The new service type may have a different rate than the original service type selected. Make sure to review the updated shipping cost before finalizing the changes.
Additionally, if the shipment has already been picked up by the carrier, changing the service type may not be possible. In this case, you may need to contact UPS customer service to discuss any available options.
How to Change the Default Service Type in UPS Worldship
If the majority of your packages are shipped with the same service type, it may be more efficient to change the default service type in UPS Worldship. By doing this, any new shipments you create will automatically have the selected service type applied. To change the default service type, follow the steps below:
- In UPS Worldship, select "Edit Global Defaults" from the "Tools" menu.
- Select the "Services" tab.
- Select the service type that you would like to be the default.
- Click "OK" to save changes and close the window.
Note that any changes made to the default service type will only apply to new shipments created after the change has been made.
It is important to note that changing the default service type may not be suitable for all businesses. If you frequently ship packages with different service types, it may be more efficient to manually select the service type for each shipment. Additionally, if you have multiple users accessing UPS Worldship, changing the default service type may cause confusion and errors. Consider the needs of your business before making any changes to the default settings.
Tips for Choosing the Right Service Type for Your Shipment
Choosing the right service type for your shipment can be a daunting task, especially if you're not familiar with all the options available. Here are some tips to keep in mind when making your selection:
- Consider the destination: Different service types may be available for different countries, regions or even specific cities.
- Time sensitivity: If your package needs to arrive at its destination sooner, you may need to choose a faster shipping option.
- Package value and size: Higher value packages or larger packages may require additional insurance or handling fees, affecting the service type that's most appropriate.
- Budget: Balancing the level of service with the cost to ship is a key factor in selecting the right service type.
Another important factor to consider when choosing the right service type for your shipment is the nature of the goods being shipped. Some items may require special handling or packaging, such as fragile or hazardous materials. In these cases, it's important to choose a service type that can accommodate these requirements and ensure the safe delivery of your package. Additionally, if you're shipping internationally, it's important to be aware of any customs regulations or restrictions that may apply to your shipment, as this can affect the service type that's most appropriate.
Common Mistakes to Avoid When Changing Service Types in UPS Worldship
While changing the service type in UPS Worldship is a relatively straightforward process, there are some common mistakes to avoid. These include:
- Forgetting to check the recipient's address before selecting the service type: Packages that are destined for remote or hard-to-reach locations may require a more expensive service type to ensure timely delivery.
- Not considering package weight and dimensions: Packages that exceed the maximum weight or size may require a different service type altogether and may require additional fees.
- Choosing the wrong service type for a specific country: Some countries may have additional restrictions or requirements, necessitating specific service types.
Another common mistake to avoid when changing service types in UPS Worldship is not considering the delivery time frame. Some service types may offer faster delivery times, but at a higher cost. It is important to weigh the urgency of the shipment against the cost of the service type selected. Additionally, it is important to ensure that the selected service type is compatible with the package contents. Certain items, such as hazardous materials, may require specific service types or additional fees. By taking these factors into consideration, you can avoid common mistakes and ensure that your packages are delivered on time and within budget.
Troubleshooting Guide for Issues with Changing Service Types in UPS Worldship
If you experience issues while trying to change the service type in UPS Worldship, here are some steps to try:
- Verify that you have the correct version of UPS WorldShip installed.
- Double-check that you have an active shipping account with UPS and that it's connected to your UPS WorldShip account.
- Try logging out and then logging back in to the UPS WorldShip application.
- Check your internet connection to ensure it's stable and strong.
- If the issue persists, contact UPS customer support for further assistance.
By following these guidelines, you can be confident that you're choosing the right service type for your shipments and that you'll be able to change service types when needed with ease.
It's important to note that changing the service type in UPS Worldship may affect the cost and delivery time of your shipment. Be sure to review the available service options and their associated fees before making any changes. Additionally, some service types may not be available for certain destinations or package sizes. Always double-check that the service type you select is appropriate for your specific shipment.
