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Does UPS Deliver on Holidays?

May 20, 2023
Anthony Robinson
Written by
Anthony Robinson
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Does UPS Deliver on Holidays?

UPS is one of the leading shipping carrier companies in the world. Whether you're shipping packages for personal or business purposes, UPS provides a reliable and efficient service all year round. However, many people wonder whether UPS delivers on holidays. In this article, we'll provide an in-depth analysis of UPS's holiday schedule, delivery policies, and offer essential tips for planning your holiday shipping needs with UPS.

UPS Holiday Schedule and Delivery Policies

Understanding UPS's holiday schedule is crucial for ensuring timely deliveries during peak seasons. UPS typically operates on a modified schedule during holidays, delivering on all weekdays except for recognized company holidays. The standard holidays observed by UPS include:

  • New Year's Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Christmas Day

It's important to note that this list is subject to change and may vary based on location and regional considerations. For the most accurate and up-to-date information, visit the official UPS holiday schedule.

Impact of High Package Volume

During the holiday season, UPS experiences a significant increase in package volume, which can lead to delays in delivery times. To mitigate potential delays, it's recommended to plan ahead and ship your packages as early as possible.

Understanding UPS Holiday Delivery Hours

Typically, UPS delivery hours on weekdays are from 9 am to 7 pm. However, during the holiday season, these hours may be extended to accommodate the high volume of packages being shipped. Customers should check the UPS website or contact their local UPS office to confirm specific holiday delivery hours, as they can vary by location and region.

Special Holiday Delivery Services

UPS offers special holiday delivery services such as same-day or next-day delivery to cater to last-minute gift shopping or urgent shipments. These services may incur additional costs, so it's advisable to review pricing and availability on the UPS services page.

Handling Deliveries and Potential Delays During Holidays

UPS is renowned for its efficient delivery service throughout the year, including during the holidays. To handle the increased demand, UPS implements several strategies:

  • Hiring Seasonal Workers: To manage the surge in package volumes, UPS hires additional staff during the holiday season.
  • Extended Delivery Hours: Delivery hours are often extended to ensure packages reach their destinations on time.
  • Saturday Deliveries: UPS may offer Saturday delivery options to accommodate higher shipping demands.
  • Real-Time Tracking: Customers can track their packages in real-time using the UPS website or mobile app, providing updates on delivery status.

Despite these measures, external factors such as severe weather conditions can still impact delivery times. In such cases, UPS prioritizes safety and will provide updates on any delays or changes to delivery schedules.

Tips for Planning Your Holiday Shipping with UPS

Effective planning is essential to ensure that your packages arrive on time during the busy holiday season. Here are some valuable tips:

  • Start Early: Begin your holiday shipping preparations well in advance to avoid last-minute rushes and potential delays.
  • Check the Delivery Schedule: Review UPS's holiday delivery schedule to identify days when deliveries may not be available.
  • Use Reliable Packaging Materials: Ensure your packages are well-protected by using sturdy and reliable packaging materials.
  • Label Correctly: Accurately label your packages with complete information, including the correct address and ZIP code, to prevent misdeliveries.
  • Choose the Right Shipping Option: Select a shipping option that aligns with your budget and delivery timeframe needs.

Additionally, consider tracking your packages throughout the shipping process. UPS offers various tracking options, including online tracking, email notifications, and mobile alerts, enabling you to monitor your package's status in real-time. For valuable or fragile items, adding insurance can provide extra protection against potential damage or loss during transit.

Tracking and Managing Your UPS Package During the Holidays

Tracking your UPS package is straightforward using the company's robust online tracking system. All you need is your package's tracking number, which is available on your shipping label. Enter the tracking number on the UPS tracking page to receive real-time updates on your package's location and estimated delivery time.

During the holiday season, package volumes are high, which may lead to updates being slightly delayed. To stay informed, you can also sign up for UPS My Choice, which allows you to customize delivery preferences and receive alerts about your package's status. This service can be particularly useful for managing deliveries when you're not available to receive packages in person.

Alternatives to UPS for Holiday Shipping Needs

While UPS is a top choice for holiday shipping, it's beneficial to consider other shipping carriers to find the best fit for your needs. Some popular alternatives include:

When choosing a carrier, evaluate factors such as shipping rates, delivery times, and packaging requirements to select the most suitable option for your holiday shipments.

Cost Considerations and How to Save on Holiday Shipping with UPS

Shipping costs with UPS during the holidays can vary based on several factors, including package weight, destination, and shipping speed. To manage and potentially reduce your shipping expenses, consider the following strategies:

  • Choose the Right Shipping Option: Select a shipping method that meets your delivery needs while staying within your budget.
  • Package Efficiently: Optimize your packaging to avoid additional costs associated with oversized or overweight packages.
  • Plan Ahead: Shipping early can help you take advantage of any discounts or promotional offers that UPS may provide during the holiday season.

Utilizing UPS's online cost calculator can help you estimate shipping expenses in advance, allowing for better budgeting and expense management. Additionally, businesses shipping large volumes may benefit from negotiating rates with UPS for more favorable pricing.

Common Issues and Resolutions for Holiday Shipments with UPS

Despite UPS's efficient delivery system, certain issues may arise during the holiday season due to the high volume of shipments. Common problems include:

  • Package Delays: Increased shipping volumes can lead to delays. To minimize this, ship early and choose expedited shipping options when necessary.
  • Lost Packages: While rare, misrouted packages can occur. Utilize UPS's tracking tools to monitor your package's journey and contact customer service if issues arise.
  • Damaged Packages: Ensure proper packaging to protect items from damage during transit. If damage occurs, report it to UPS promptly for resolution.

In the event of any issues with your holiday shipments, contacting UPS customer service is the best course of action. Provide your tracking number and relevant details to facilitate a swift resolution.

Resolving Delivery Issues

If your package is delayed or lost, UPS customer service can assist in locating your shipment and determining the cause of the delay. For damaged packages, UPS typically offers compensation based on the declared value and shipping terms. It's advisable to document any damage and report it immediately to expedite the claims process.

Conclusion

UPS remains a reliable option for holiday shipping, offering a range of services to meet your delivery needs during peak seasons. By understanding UPS's holiday schedules, delivery policies, and leveraging effective planning strategies, you can ensure your packages arrive on time. Additionally, being aware of alternative carriers and cost-saving measures can further enhance your holiday shipping experience. For more detailed information and updates, visit the ShipScience UPS shipping solutions page.

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About the Author

Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious processes. With a Bachelors Degree in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.
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