What Is SurePost Parcel Select and How Does It Work?

May 29, 2023
Written by
Anthony Robinson
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What Is SurePost Parcel Select and How Does It Work?

If you're an e-commerce business owner or a frequent online shopper, you might have come across the shipping option called SurePost Parcel Select. But what exactly is it and how does it work? In this article, we'll cover everything you need to know about SurePost Parcel Select, including its benefits, potential drawbacks, and customer experiences.

How SurePost Parcel Select Differs from Other Shipping Methods

SurePost Parcel Select is a shipping method provided by FedEx Ground in partnership with the United States Postal Service (USPS). Unlike traditional FedEx Ground or Express shipping, SurePost Parcel Select delivers the package to the nearest USPS facility, where it's then handed over to a local mail carrier for final delivery to the recipient's doorstep.

This process allows FedEx to leverage USPS's extensive delivery network and infrastructure, especially in rural or remote areas where FedEx may not have a physical presence. Additionally, USPS is a government agency that enjoys certain privileges and discounts when handling packages, which can translate into cost savings for both FedEx and the end customer.

Another advantage of SurePost Parcel Select is that it offers a more affordable shipping option for packages that are not time-sensitive. While the overall shipping time may be longer than traditional FedEx shipping methods, this trade-off can be beneficial for customers looking to save on shipping costs.

However, SurePost Parcel Select has certain size and weight restrictions, making it unsuitable for all package types. Additionally, tracking information may not be as detailed as with traditional FedEx shipping methods, although customers can still track their packages through both FedEx and USPS tracking systems.

The Benefits of Using SurePost Parcel Select for Your Shipments

Affordability

One of the primary benefits of using SurePost Parcel Select is its cost-effectiveness. By utilizing both FedEx and USPS, the overall shipping cost can be lower compared to using only FedEx or other private carriers. Plus, SurePost Parcel Select includes features such as tracking and delivery confirmation at no extra charge, providing peace of mind for both senders and recipients.

Flexibility

SurePost Parcel Select offers a delivery window of 2 to 7 business days, making it ideal for non-urgent or time-sensitive shipments. Additionally, the service can deliver to PO Boxes and military addresses, which may not be possible with traditional FedEx shipping.

Environmental Benefits

By utilizing both FedEx and USPS, SurePost Parcel Select can reduce the number of individual delivery trucks on the road, lowering carbon emissions and reducing traffic congestion. This makes it an environmentally friendly option for businesses aiming to reduce their carbon footprint and promote sustainability.

Volume Discounts

For businesses that ship large volumes of packages, SurePost Parcel Select offers discounted rates, helping to lower overall shipping costs. The service also integrates with popular shipping software and platforms, allowing businesses to manage their shipments and track packages in real-time efficiently.

A Step-by-Step Guide on How to Use SurePost Parcel Select

If you're interested in using SurePost Parcel Select for your shipments, follow these steps:

  1. Create a FedEx account or log in to your existing account.
  2. Enter the shipping details, such as package weight and dimensions, origin and destination addresses, and desired delivery date.
  3. Select SurePost Parcel Select as the shipping method.
  4. Print and attach the shipping label to the package.
  5. Drop off the package at a FedEx location or arrange for a pickup.

Note that SurePost Parcel Select is best suited for packages weighing less than 10 pounds and those that are not time-sensitive. Be aware that delivery times may be longer than other FedEx services, so plan accordingly.

The Cost of Using SurePost Parcel Select Compared to Other Shipping Options

SurePost Parcel Select can be more affordable than other shipping methods, but it's essential to compare rates with other carriers to ensure you're getting the best value. Factors such as package size, weight, and distance can impact the final cost.

It's important to note that while SurePost Parcel Select is cost-effective, it may not be the fastest or most reliable option for time-sensitive shipments. For urgent deliveries, consider other FedEx services or private carriers that offer guaranteed delivery times and higher service levels.

Additionally, SurePost Parcel Select may have a higher risk of delays or misdeliveries due to the multiple handoffs between FedEx and USPS. To mitigate this risk, closely track your shipments and maintain open communication with your customers regarding potential delays.

How to Track Your Packages with SurePost Parcel Select

Tracking packages with SurePost Parcel Select is simple and can be done through the FedEx website or mobile app. Once you have the tracking number, enter it in the designated field to view the package status, estimated delivery date, and any updates or delays.

While tracking information may not be as detailed as other FedEx services, you will still receive confirmation upon delivery or if there are any issues with the shipment.

Keep in mind that delivery times may be longer since the package is first transported by FedEx and then handed over to USPS for final delivery. Plan accordingly to ensure timely delivery.

Tips for Optimizing Your Use of SurePost Parcel Select

Maximize the benefits of SurePost Parcel Select by following these tips:

  • Use Proper Packaging: Ensure packages are sturdy, properly sealed, and labeled to prevent damage or loss.
  • Plan Ahead: Allow sufficient time for delivery, especially during peak shipping seasons or holidays.
  • Regular Tracking: Monitor your packages frequently and communicate with recipients about their shipment status.
  • Insurance: Consider adding insurance or additional services for valuable or fragile items.

Additionally, be mindful of the weight and size restrictions for SurePost Parcel Select to avoid additional fees or ineligibility. Familiarize yourself with the available delivery options to choose the best method for your needs.

Common Issues with SurePost Parcel Select and How to Avoid Them

While SurePost Parcel Select is a cost-effective and convenient option, be aware of potential issues and how to prevent them:

  • Delays or Misdeliveries: Ensure address information is accurate and complete.
  • Damaged or Lost Packages: Use appropriate packaging materials and handle packages with care.
  • Tracking Limitations: Regularly check tracking updates and communicate with USPS and FedEx if issues arise.

To avoid these problems, double-check all shipping details, use durable packaging, and maintain communication with both the shipping carriers and the recipients. If you encounter any issues, contact FedEx Customer Service for assistance.

Customer Reviews and Experiences with SurePost Parcel Select

Customer feedback on SurePost Parcel Select is mixed. Many appreciate the affordability and convenience of the service, especially for non-urgent shipments. However, some customers express frustration with the slower delivery speeds and less detailed tracking information.

Common complaints include packages being delayed without status updates and instances of packages arriving damaged or opened. These issues highlight the importance of using proper packaging and choosing the right shipping method based on package sensitivity and delivery speed requirements.

How SurePost Parcel Select Fits into the Broader Landscape of E-commerce Shipping

As e-commerce continues to grow, businesses must find shipping options that balance cost, speed, and reliability. SurePost Parcel Select serves as a viable solution for non-urgent or low-cost items, allowing businesses to reduce shipping expenses.

Other popular shipping methods include USPS Priority Mail, UPS Ground, and Amazon Prime, each offering different benefits suited to various shipping needs.

The choice of shipping method depends on factors such as package size and weight, destination, delivery timeframe, and budget. Businesses should evaluate these factors to select the most appropriate shipping solution for their operations.

The Future of SurePost Parcel Select and Potential Improvements

As the e-commerce shipping market evolves, FedEx and USPS may need to enhance SurePost Parcel Select to maintain its competitiveness. Potential areas for improvement include:

  • Enhanced Tracking: Providing more frequent and detailed tracking updates through better integration with third-party logistics providers.
  • Quality Control: Ensuring consistent handling to minimize package damage and loss.
  • Delivery Flexibility: Offering more customizable delivery options, such as evening or weekend deliveries.
  • Technological Innovations: Implementing new technologies to streamline the shipping process, reduce transit times, and lower costs.

Overall, SurePost Parcel Select remains a useful and cost-effective option for specific types of shipments. By understanding its workings and applying best practices for packaging and tracking, businesses can effectively utilize this shipping method to enhance customer satisfaction and operational efficiency.

About the Author

Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious processes. With a Bachelors Degree in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.
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