What Is SurePost® and How Can It Benefit Your Business?

May 29, 2023
Written by
Anthony Robinson
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What Is SurePost® and How Can It Benefit Your Business?

Are you looking for a shipping solution that can save you both time and money? Look no further than SurePost®. Developed by FedEx in partnership with the United States Postal Service, SurePost® is a shipping service that combines the speed and reliability of FedEx shipping with the cost-effectiveness of USPS delivery.

The History and Evolution of SurePost®

SurePost® was introduced in 2001 as a way for businesses to reduce their shipping costs while maintaining the efficiency and reliability of FedEx shipping. By partnering with USPS, FedEx was able to expand its shipping network while also offering its customers a more affordable shipping option.

Since its introduction, SurePost® has become a popular shipping option for businesses of all sizes. In addition to its cost-effectiveness, SurePost® offers customers the convenience of home delivery and the ability to track their packages online. As e-commerce continues to grow, SurePost® has become an increasingly important part of the shipping industry, providing businesses with a reliable and affordable way to get their products to customers across the United States.

How SurePost® Works for Your Business

Shipping with SurePost® is straightforward. Simply create a shipment using your FedEx account and select SurePost® as your shipping option. FedEx handles the initial pickup and transportation of your package to the USPS distribution center closest to the delivery address. From there, USPS completes the final delivery to the recipient's address.

One of the key advantages of using SurePost® is its cost-effectiveness. By leveraging the USPS network for the final delivery, businesses can often save significantly on shipping costs compared to using FedEx alone. Additionally, SurePost® offers residential address delivery, which can be more expensive with other shipping options, making it an excellent choice for businesses looking to optimize their shipping expenses.

Key Features of SurePost®

  • Cost-effective shipping rates: Lower rates for residential deliveries and lightweight packages.
  • Fast and reliable delivery: Utilizes FedEx's extensive network for initial transit.
  • Full tracking and visibility: Track your packages throughout the entire shipping process.
  • Flexible delivery options: Includes residential delivery and delivery to P.O. boxes.
  • Customizable shipping options: Choose delivery speed, tracking levels, and packaging types to meet specific business needs.

SurePost® also provides businesses with the ability to manage and track shipments seamlessly through FedEx's online platform. This centralized system allows businesses to monitor shipment statuses, adjust delivery options, and access essential shipping documents all in one place.

Benefits of Using SurePost® for Your Business

One of the primary benefits of using SurePost® is significant cost savings. By partnering with USPS for the final delivery, businesses can take advantage of lower shipping rates compared to traditional FedEx shipping. Furthermore, SurePost®'s broader delivery network can help improve delivery times, leading to increased customer satisfaction and repeat business.

Another major advantage is the comprehensive tracking provided by SurePost®. Businesses can monitor their packages from the moment they are shipped until they reach their destination, providing transparency and enabling proactive management of any potential delivery issues.

Comparing SurePost® to Other Shipping Options

While there are various shipping options available, SurePost® offers a unique combination of affordability and reliability. Compared to traditional FedEx or UPS delivery, SurePost® can offer significant cost savings for businesses shipping lightweight items. Additionally, SurePost® can provide faster delivery times than some other budget-friendly shipping options, such as USPS Standard Post.

Moreover, SurePost® provides comprehensive tracking information for both the initial FedEx leg of the shipment and the final USPS delivery, offering businesses complete visibility into the shipping process. Convenient package pickup options, including scheduled pickups and drop-offs at FedEx or USPS locations, add to its flexibility and ease of use.

Success Stories: Businesses Using SurePost® Successfully

Many businesses have successfully incorporated SurePost® into their shipping and logistics operations. For example, White House Black Market, a women's clothing retailer, has reported significant cost savings since transitioning to SurePost®. Additionally, online retailer Zulily has been able to reduce their shipping times and improve customer satisfaction by utilizing SurePost®.

Other notable businesses such as Staples, Best Buy, and Macy's have implemented SurePost®, leading to improved shipping efficiency and reduced costs. These companies have leveraged SurePost® to provide reliable and timely deliveries, resulting in higher customer satisfaction and loyalty.

Frequently Asked Questions about SurePost®

  • Q: How do I know if SurePost® is available in my area?
  • A: SurePost® is available in most areas of the United States. You can check its availability by using the FedEx Service Availability tool on the FedEx website.
  • Q: What is the maximum weight I can ship with SurePost®?
  • A: The maximum weight for a SurePost® shipment is 70 pounds.
  • Q: Can I track my SurePost® package?
  • A: Yes, SurePost® shipments include full tracking and visibility throughout the shipping process.
  • Q: How long does it take for a SurePost® package to be delivered?
  • A: The delivery time for a SurePost® package varies depending on the distance between the origin and destination. Typically, it takes 2-7 business days for delivery.
  • Q: Can I schedule a specific delivery time for my SurePost® package?
  • A: Unfortunately, it is not possible to schedule a specific delivery time for SurePost® packages. The delivery time is determined by the carrier and cannot be changed by the sender or recipient.

Tips for Getting the Most out of SurePost® for Your Business

  • Take advantage of the lower shipping rates for packages under 10 pounds.
  • Use SurePost® for deliveries to residential addresses to save on shipping costs and improve delivery times.
  • Ensure that your packages are properly packaged to prevent damage during shipping.
  • Utilize the tracking information provided by SurePost® to monitor your packages and ensure timely delivery.
  • Plan and schedule your shipments in advance to avoid rush fees and ensure on-time delivery.
  • If you frequently ship to the same locations, consider setting up a recurring shipment schedule with SurePost® for efficiency.

Additionally, integrating SurePost® with your inventory and order management systems can streamline your shipping process, reduce errors, and enhance overall operational efficiency.

How to Sign Up and Start Using SurePost® for Your Business Today

To start using SurePost® for your business, simply create a FedEx account or contact your FedEx account manager. From there, you can select SurePost® as your shipping option and begin enjoying all the benefits it offers, including cost savings, reliable delivery, and comprehensive tracking.

In conclusion, if you're seeking an affordable and reliable shipping option for your business, SurePost® is an excellent choice. By leveraging the combined strengths of FedEx and USPS, SurePost® can help improve your shipping operations, reduce costs, and increase customer satisfaction.

About the Author

Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious processes. With a Bachelors Degree in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.
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