How to Set Additional References to Show in FedEx Ship Manager

May 30, 2023
Written by
Anthony Robinson
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Understanding FedEx Ship Manager

FedEx Ship Manager is a comprehensive web-based shipping solution designed to streamline the shipping process for businesses of all sizes. It offers a user-friendly interface with multiple shipping options, including selecting shipping methods, printing labels, tracking shipments, and more. By centralizing all shipping activities, FedEx Ship Manager allows businesses to efficiently manage their shipping operations and easily add additional references for each shipment.

One of the standout features of FedEx Ship Manager is its ability to integrate with other business systems, enabling seamless import and export of shipment data and automation of the shipping process. Advanced reporting capabilities also allow businesses to monitor shipping expenses and identify cost-saving opportunities. According to a Business News Daily report, businesses that utilize integrated shipping software can reduce shipping errors by up to 50%, highlighting the importance of tools like FedEx Ship Manager.

Importance of Additional References in FedEx Ship Manager

Additional references are crucial for businesses aiming to efficiently track and identify their shipments. These references can include order numbers, SKU numbers, or other unique identifiers that help distinguish between different shipments. Utilizing additional references enables businesses to:

  • Easily identify and associate multiple shipments that belong to the same order or customer, simplifying shipment management.
  • Enhance tracking accuracy by including specific details such as weight, dimensions, and contents, ensuring packages are shipped correctly and billed accurately.
  • Improve inventory management by tracking product information, helping businesses maintain optimal stock levels and prevent stockouts.

These benefits not only streamline the shipping process but also enhance customer satisfaction by ensuring orders are delivered accurately and on time.

Step-by-Step Guide to Setting Additional References

Setting additional references in FedEx Ship Manager is a simple process that can significantly improve your shipping management. Follow these steps to add references to your shipments:

  1. Login to your FedEx Ship Manager account and navigate to the shipment page.
  2. Enter shipment information such as the recipient’s address, shipping method, and package details.
  3. Add a reference by clicking the ‘Add Reference’ button under the reference section.
  4. Select the reference type (e.g., order number, SKU) and enter the corresponding reference number.
  5. Save the reference to confirm and proceed with the shipment process.

Once added, the references will appear under the shipment details and can be printed on the shipping label for easy identification upon arrival.

Customizing Additional References

FedEx Ship Manager allows businesses to tailor additional references to meet their specific needs. Customizing references can improve the accuracy and efficiency of your shipping process. Here’s how to customize references:

  1. Manage Additional References: Click on the ‘Manage Additional References’ button on the shipment page.
  2. Select and Customize: Choose the reference type from the drop-down menu and enter your custom information.
  3. Save Changes: Click the save button to apply the new reference settings.

By creating custom reference types, businesses can track information relevant to their operations, such as department codes or project numbers. Additionally, FedEx Ship Manager allows saving frequently used reference types for future shipments, saving time and reducing manual entry errors.

Troubleshooting Common Issues

While setting additional references in FedEx Ship Manager is generally straightforward, businesses may encounter some common issues:

  • Incorrect Reference Type Selection: Forgetting to select the appropriate reference type before entering the reference number can prevent the reference from being saved.
  • Character Limit Exceeded: FedEx Ship Manager imposes a 30-character limit for each reference type. Ensure references do not exceed this limit to avoid errors.
  • International Shipment Requirements: Different countries may have varying requirements for reference types and formats. Research and comply with these requirements to ensure successful shipment tracking.
  • Multiple Package References: Assigning unique reference numbers to each package within a single shipment is essential to prevent confusion and delivery delays.

If issues persist, businesses should contact FedEx Customer Support for assistance.

Best Practices for Using Additional References

Adhering to best practices when setting additional references can enhance the effectiveness of your shipping management. Consider the following tips:

  • Consistent Naming Conventions: Use a standardized format for all references to ensure uniformity and ease of tracking.
  • Short and Memorable References: Keep reference numbers concise and easy to remember to facilitate quick identification.
  • Unique Identifiers: Assign unique identifiers to each reference to prevent duplication and ensure accurate tracking.
  • Relevant and Meaningful Information: Use references that provide valuable information related to the shipment, such as order numbers or customer IDs.
  • Regular Review and Updates: Periodically review and update reference types to maintain their relevance and accuracy.

Implementing these best practices can lead to improved shipment accuracy, efficient tracking, and enhanced customer satisfaction.

Integrating Third-Party Software for Enhanced Management

Integrating third-party software with FedEx Ship Manager can further optimize the management of additional references. Integration offers several advantages:

  • Automated Reference Creation: Software can automatically generate references based on order details, reducing manual entry and minimizing errors.
  • Data Synchronization: Seamlessly sync shipping data between FedEx Ship Manager and other business systems, ensuring consistency and accuracy across platforms.
  • Advanced Customization: Utilize APIs to create custom solutions tailored to your specific shipping needs, enhancing overall efficiency.

For example, integrating with an CRM system like Salesforce can allow automatic updates of shipment statuses and references directly within your customer management workflows.

Leveraging third-party integrations can lead to significant time savings, reduced errors, and a more streamlined shipping process.

Benefits of Using Additional References in FedEx Ship Manager

Utilizing additional references within FedEx Ship Manager provides numerous benefits for businesses:

  • Efficient Shipment Identification: Easily identify and manage shipments associated with specific orders or customers.
  • Streamlined Shipment Management: Simplify the handling of multiple shipments, ensuring each is tracked and managed effectively.
  • Enhanced Tracking Capabilities: Improve the accuracy of shipment tracking, reducing the likelihood of lost or misplaced packages.
  • Improved Customer Service: Provide customers with detailed tracking information, fostering transparency and trust.
  • Comprehensive Data Access: Quickly retrieve and analyze shipment data for better decision-making and operational insights.

By leveraging these benefits, businesses can enhance their shipping operations, reduce costs, and improve overall customer satisfaction.

Advanced Features for Managing Additional References

FedEx Ship Manager offers several advanced features to further enhance the management of additional references:

  • Custom Reference Fields: Create custom fields to track specific information relevant to your business, such as department codes or project numbers.
  • API Access: Utilize the FedEx Ship Manager API to integrate shipping data with other software applications, enabling advanced customization and automation.
  • Automated Reference Generation: Set up automated processes to generate references based on predefined criteria, reducing manual effort.
  • Advanced Reporting: Access detailed reports that analyze shipping data, helping identify trends, inefficiencies, and cost-saving opportunities.

These advanced features allow businesses to tailor FedEx Ship Manager to their specific needs, resulting in a more efficient and effective shipping process.

Updating or Removing Additional References

Businesses may need to update or remove additional references in FedEx Ship Manager to maintain accurate shipment records. Here’s how to manage references:

Updating a Reference

  1. Edit the Shipment: Locate the shipment containing the reference you wish to update and click the ‘Edit Shipment’ button.
  2. Manage Additional References: Click on the ‘Manage Additional References’ button and select the reference type to update.
  3. Save Changes: Modify the reference number as needed and click the save button to apply the updates.

Removing a Reference

  1. Select the Shipment: Choose the shipment from which you want to remove a reference.
  2. Manage Additional References: Click on the ‘Manage Additional References’ button and select the reference to delete.
  3. Delete the Reference: Click the delete button to remove the reference from the shipment.

It’s important to ensure that removing a reference does not negatively impact tracking or billing information. Always verify that the reference is no longer needed before deletion.

About the Author

Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious processes. With a Bachelors Degree in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.
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