How to Ship FedEx Freight with Ship Manager: A Step-by-Step Guide

May 30, 2023
Written by
Anthony Robinson
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How to Ship with FedEx Freight and Ship Manager: A Comprehensive Guide

If you're seeking a dependable shipping solution for your freight, FedEx Freight combined with Ship Manager offers advanced tracking capabilities and a variety of shipping options to ensure your goods reach their destinations efficiently. This guide provides a step-by-step process on leveraging FedEx Freight with Ship Manager for your shipping needs.

Benefits of Using FedEx Freight with Ship Manager

Utilizing FedEx Freight alongside Ship Manager offers numerous advantages for businesses of all sizes:

Diverse Shipping Options

FedEx Freight provides various shipping solutions tailored to your specific needs. Whether you require expedited delivery or cost-effective shipping, there’s an option that fits your requirements.

Advanced Tracking Capabilities

With real-time tracking, you can monitor your shipment from pickup to delivery, ensuring transparency and peace of mind throughout the shipping process. According to FedEx, their tracking system updates are available within 24 hours of shipment pickup.

Exceptional Customer Service

FedEx Freight is renowned for its customer support, offering assistance and customizable shipping solutions to cater to your unique business needs.

Understanding FedEx Freight Shipping Options

FedEx Freight offers a range of shipping options categorized primarily into:

  • Less Than Truckload (LTL): Ideal for shipments that do not require an entire truck, allowing you to share space with other shipments and reduce costs.
  • Full Truckload (FTL): Suitable for larger shipments that necessitate the entire truck, providing greater control over the shipment and delivery schedule.

In addition to LTL and FTL, FedEx Freight offers expedited shipping for time-sensitive deliveries and specialized services for hazardous or oversized items. It's crucial to assess all available options to select the one that best aligns with your shipping needs.

Setting Up Your FedEx Freight and Ship Manager Accounts

Creating a FedEx Freight Account

Begin by creating a FedEx Freight account on the FedEx website. Provide your contact and billing information to set up an account at no cost, with no monthly fees or minimum shipping requirements. Once registered, you gain access to tools like tracking information and delivery notifications.

Setting Up Your Ship Manager Account

After establishing your FedEx Freight account, log in and navigate to the "Ship Manager" tab. Enter your company details and create login credentials. Customize your shipping preferences, including preferred shipping methods and default billing options, to streamline your shipping operations.

Preparing Your Shipment

Choosing the Right Packaging

Select appropriate packaging based on the size, weight, and fragility of your shipment. FedEx Freight offers options such as pallets, crates, and boxes. For air transportation, opt for lightweight, pressure-resistant packaging, whereas truck shipments may benefit from sturdy pallets or crates. Additionally, consider eco-friendly packaging solutions to minimize environmental impact.

Entering Package Details and Dimensions

Accurately input the weight, size, and quantity of each package in Ship Manager to ensure correct pricing and handling. Include the weight of packaging materials and specify any fragile items to prompt careful handling. Be mindful of destination-specific regulations regarding package dimensions and weight to avoid delays or extra fees.

Managing Shipments with Ship Manager

Adding and Managing Shipment Addresses

Utilize the "Address Book" feature in Ship Manager to store pickup and delivery addresses, either by manual entry or CSV import. Keep this information updated to maintain shipment accuracy and efficiency.

Calculating Shipping Costs

Ship Manager automatically calculates shipping costs based on your selected options, including additional charges like fuel surcharges. You can compare rates from different carriers to choose the most cost-effective solution. According to FedEx Shipping Rate Tools, pricing varies based on shipment specifics.

Printing Shipping Labels and Documents

Generate and print shipping labels and documents directly from Ship Manager. Ensure labels are clear and accurately reflect shipment details to prevent delays. Adjust printer settings for correct label size and orientation as needed.

Tracking and Managing Your Shipments

Tracking Your FedEx Freight Shipment

Monitor your shipment’s progress through Ship Manager or via the FedEx website using your tracking number. Tracking information is typically updated within 24 hours of shipment pickup, providing estimated delivery times and real-time location data.

Managing Returns and Claims

Handle returns and file claims for damaged goods directly within Ship Manager. Track the status of returns and claims in real-time, and choose resolution options such as refunds or replacements to ensure customer satisfaction.

Tips for Streamlining Your Shipping Process

  • Leverage the Address Book feature to save time on address entry.
  • Choose appropriate packaging to ensure safe handling of your shipments.
  • Accurately enter package details to avoid unexpected shipping costs.
  • Track your shipments to stay informed about delivery status.

Additionally, consider scheduling pickups in advance to optimize your shipping schedule and explore FedEx’s Hold at Location service for flexible pickup options. Properly labeling packages with comprehensive recipient and sender information, as well as any special handling instructions, can further enhance the efficiency of your shipping process.

By implementing these strategies and utilizing FedEx Freight with Ship Manager, you can ensure a streamlined, efficient, and reliable shipping process for your business needs.

About the Author

Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious processes. With a Bachelors Degree in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.
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