How to Re-Print a Label in FedEx Ship Manager

May 30, 2023
Written by
Anthony Robinson
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How to Re-Print a Label in FedEx Ship Manager

If you're using FedEx Ship Manager to ship your packages, there may come a time when you need to re-print a label for one reason or another. Whether the original label didn't print correctly, was lost, or got damaged during transit, re-printing a label is a straightforward process that can be completed with just a few clicks. This guide provides an in-depth analysis of how to re-print labels in FedEx Ship Manager, including the reasons you might need to do so, step-by-step instructions, troubleshooting tips, and best practices to ensure your packages reach their destination on time and in good condition.

Reasons to Re-Print a Label in FedEx Ship Manager

There are several scenarios where re-printing a label in FedEx Ship Manager becomes necessary:

  • Printing Errors: The original label didn't print correctly due to printer malfunctions or technical issues with FedEx Ship Manager.
  • Label Damage or Loss: The label was damaged during transit or misplaced, compromising the package's tracking and delivery process.
  • Shipping Information Errors: Incorrect shipping details, such as the recipient's address or package weight, require updating to ensure accurate delivery.
  • Package Modifications: Changes in package weight or dimensions after label printing necessitate a new label to reflect accurate shipping costs and handling requirements.

Step-by-Step Guide to Re-Printing a Label in FedEx Ship Manager

Follow these steps to re-print a label using FedEx Ship Manager:

  1. Log In: Access your FedEx Ship Manager account with your credentials.
  2. Select Shipment: Navigate to the shipment for which you need to re-print the label.
  3. Reprint Label: Click on the "Reprint" button adjacent to the desired label.
  4. Choose Quantity: Specify the number of label copies you wish to print and select "Print."
  5. Print: Use your connected printer to print the labels.

Note: Labels can only be re-printed within 24 hours of the original shipment creation. After this period, you will need to generate a new shipment and label.

Common Issues with Label Printing and Solutions

While re-printing labels is generally straightforward, you may encounter some common issues:

Printer Malfunctions

If your printer isn't functioning correctly, consider the following steps:

  • Ensure the printer is powered on and properly connected to your computer.
  • Verify that there is sufficient paper and that it is loaded correctly.
  • Attempt to print a test page from another application to determine if the issue is specific to FedEx Ship Manager.
  • Restart your printer and computer to resolve any temporary glitches.

Incorrect Label Formatting

Labels may print at an incorrect size or format. To address this:

  • Confirm that the correct label size is selected within FedEx Ship Manager.
  • Adjust your printer settings to match the label dimensions specified in the software.
  • Test printing with a different printer to identify if the issue is hardware-specific.

Labels Not Printing

If labels fail to print altogether:

  • Ensure the correct printer is selected in FedEx Ship Manager.
  • Set your printer as the default device on your computer.
  • Update your printer drivers to the latest version.
  • For wireless printers, confirm that they are connected to the same network as your computer.

Incorrect Information on Labels

Errors in label information can lead to delivery issues:

  • Double-check all shipping information entered in FedEx Ship Manager for accuracy.
  • Verify that printer settings align with the selected label format.
  • Ensure thermal printers have the label roll correctly loaded and are properly calibrated.
  • If problems persist, contact FedEx Customer Support for assistance.

Troubleshooting Tips for Re-Printing Labels

If you continue to experience issues after attempting to re-print a label, consider the following troubleshooting steps:

Clear Browser Cache and Cookies

Clearing your browser's cache and cookies can resolve loading and functionality issues:

  • Refer to your browser's help section for instructions on clearing cache and cookies.

Use a Different Browser

Switching to an alternative web browser may help identify if the issue is browser-specific:

  • Try using browsers like Google Chrome, Mozilla Firefox, or Microsoft Edge.

Preventing Label Printing Errors in FedEx Ship Manager

Proactively avoiding errors can save time and ensure smooth shipping processes:

  • Verify Information: Double-check all shipping details before printing labels.
  • Correct Label Size: Ensure the selected label size and format match your printer's specifications.
  • Printer Readiness: Confirm that your printer is connected, has enough paper, and is in good working condition.
  • Test Prints: Print a test label to verify settings and layout before printing the actual label.

Ensuring Accuracy and Legibility of Re-Printed Labels

Accurate and clear labels are crucial for successful deliveries. Follow these tips to maintain label quality:

  • Print Quality: Use a high-resolution printer with quality ink or toner.
  • Background: Print labels on a clean, white background to enhance visibility.
  • Information Verification: Double-check all information on the label for correctness and proper formatting.
  • Printer Calibration: Ensure thermal printers are calibrated correctly for optimal printing results.

Tracking Your Package After Re-Printing a Label

Once you've re-printed a label, tracking your package ensures it reaches its destination on time:

  1. Access Your Account: Log in to your FedEx account.
  2. Enter Tracking Number: Input the tracking number provided with your shipment.
  3. View Status: Click "Track" to view the latest status and location of your package.

Frequently Asked Questions About Re-Printing Labels

What if I Don't Have Access to a Printer?

If you lack access to a printer, you can visit a FedEx Location where you can print labels in person.

Can I Re-Print a Label for an International Shipment?

Yes, FedEx Ship Manager allows you to re-print labels for both domestic and international shipments using the same process.

Common Mistakes to Avoid When Re-Printing Labels

To ensure your labels are accurate and effective, avoid the following mistakes:

  • Failing to verify all information before printing.
  • Using contaminated or dirty paper for label printing.
  • Employing low-quality printers or outdated ink.
  • Printing labels at resolutions that compromise legibility.

Using the FedEx Mobile App to Re-Print Labels

For those who prefer mobile management, the FedEx mobile app facilitates label re-printing:

  1. Open the App: Launch the FedEx mobile app and log in.
  2. Select Shipment: Choose the shipment needing a re-printed label.
  3. Reprint Label: Tap the "Reprint" option.
  4. Print Labels: Select the desired number of labels and initiate printing via a connected mobile printer.

Customizing Your Shipping Label in FedEx Ship Manager

Customization allows your labels to reflect specific branding or information needs:

  1. Access Settings: Log in to FedEx Ship Manager and select "Settings" from the main menu.
  2. Label Settings: Click on "Label Settings" to modify the label format.
  3. Customize: Adjust the label layout, including logo placement and additional information as required.

Note: Changes to label settings will apply to all future labels you print.

Benefits of Using FedEx Ship Manager for Shipping

FedEx Ship Manager offers numerous advantages for efficient shipping:

  • User-Friendly Interface: Easy navigation and intuitive design streamline the shipping process.
  • Customizable Labels: Tailor label formats to meet specific business or personal needs.
  • Real-Time Tracking: Monitor packages with up-to-date tracking and reporting features.
  • Discounted Rates: Access exclusive shipping rates and options for cost-effective shipping.
  • Comprehensive Support: Benefit from robust customer support resources and assistance.

Best Practices for Using FedEx Ship Manager

Maximize the effectiveness of FedEx Ship Manager by adhering to these best practices:

  • Information Accuracy: Always verify shipping details before printing labels.
  • Printer Maintenance: Keep your printer in good working condition and ensure it is properly connected.
  • Understand Shipping Options: Familiarize yourself with available shipping methods and rates to choose the most suitable option.
  • Utilize Tracking Features: Leverage real-time tracking to stay informed about your packages' status.
  • Seek Support When Needed: Contact FedEx customer support for assistance with any issues or questions.

By following this guide, you'll be well-equipped to manage your shipping needs using FedEx Ship Manager, ensuring a smooth and efficient shipping experience.

About the Author

Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious processes. With a Bachelors Degree in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.
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