How to Connect, Optimize, and Manage OnTrac for Easyship

June 1, 2023
Written by
Anthony Robinson
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How to Connect, Optimize, and Manage OnTrac for Easyship

If you run an e-commerce business, managing and optimizing your shipping process can be daunting. However, with the right shipping carrier and seamless integration, the process can be streamlined and efficient. In this article, we will discuss how to connect, optimize, and manage OnTrac for Easyship, an ideal carrier for e-commerce businesses.

Why Choose OnTrac for Easyship Integration

OnTrac is a highly reliable and cost-effective carrier that provides fast and efficient delivery times. It is particularly suited for e-commerce businesses because it offers exceptional speed and reliability in every package delivered. With OnTrac, you can trust your shipping process, knowing that your packages will arrive on time without hassle.

Notable features of OnTrac include:

  • Real-Time Tracking: Easily monitor your packages at every step, ensuring transparency and timely deliveries.
  • Extensive Network: With over 60 facilities across the western United States, OnTrac can deliver to even the most remote locations.
  • Competitive Pricing: Offers cost-effective shipping options, helping you maintain healthy profit margins.
  • Eco-Friendly Initiatives: OnTrac is committed to sustainable practices, reducing the carbon footprint of your shipments.

Additionally, OnTrac's extensive network ensures that you can reach customers in rural or hard-to-reach areas efficiently.

Setting Up Your OnTrac Account with Easyship

The first step in optimizing your shipping process with OnTrac and Easyship is to set up your OnTrac account. The process is straightforward and can be completed online. After setting up your account, integrate it with the Easyship platform to streamline your shipping operations, saving time and money in the long run.

Creating Your OnTrac Account

Ensure that all business information is accurate and up-to-date, including your business name, address, and contact details. Accurate information is crucial for correct delivery and prompt communication in case of issues or delays.

Integrating OnTrac with Easyship

Integrate your OnTrac account with Easyship by following these steps:

  1. Log in to your Easyship account.
  2. Navigate to the "Shipping" section and select "Add Carrier".
  3. Select OnTrac from the list of available carriers and follow the integration prompts.
  4. Once integrated, configure your shipping preferences and policies within Easyship.

Key Benefits of OnTrac and Easyship Integration

  • Fast and Reliable Delivery: Ensure timely deliveries with OnTrac's efficient service.
  • Cost Savings: Take advantage of competitive pricing and optimized shipping rates.
  • Comprehensive Tracking: Real-time tracking provides complete visibility over your shipping process.
  • Flexible Shipping Options: Access a variety of shipping options including same-day, next-day, and two-day delivery.
  • User-Friendly Platform: Manage shipments, print labels, and schedule pickups from a centralized dashboard.
  • Enhanced Customer Satisfaction: Provide accurate shipping estimates and timely deliveries to boost customer loyalty.

Optimizing Shipping Rates and Efficiency

Optimizing your shipping rates with OnTrac and Easyship is essential for cost savings and customer satisfaction. Here are some strategies to achieve this:

Leverage OnTrac's Affordable Pricing Plans

OnTrac offers competitive pricing that can help reduce your shipping costs. Evaluate different pricing tiers to find the one that best fits your business needs.

Utilize Easyship's Rate Comparison Tool

Easyship allows you to compare shipping rates across multiple carriers. Use this feature to select the most cost-effective option for each shipment. According to a Statista report, optimizing shipping rates can lead to significant cost reductions for e-commerce businesses.

Implement Shipping Rules

Create shipping rules based on criteria such as weight, destination, and delivery method to automatically select the best shipping option for each order.

Managing and Tracking Shipments with Easyship

Effective management and tracking of shipments are crucial for maintaining customer satisfaction. Easyship provides several tools to help you manage and monitor your shipments efficiently.

Real-Time Tracking

Monitor each package's progress through Easyship's real-time tracking feature, ensuring timely deliveries and allowing you to proactively address any issues.

Centralized Dashboard

The Easyship dashboard provides an overview of all your shipments, making it easy to manage multiple packages simultaneously. Additionally, analyze your shipping performance to identify areas for improvement.

Managing Returns

Handle returns seamlessly with Easyship's return management features, reducing the workload on your team and enhancing the customer experience.

Troubleshooting and Resolving Common Issues

While OnTrac is highly reliable, occasional issues may arise. Easyship offers support to help you resolve these problems quickly:

Delivery Delays

Unforeseen circumstances like extreme weather or road closures can cause delays. Stay in communication with Easyship and OnTrac to reroute or reschedule deliveries as needed.

Lost or Damaged Packages

If a package is lost or damaged during transit, file a claim with OnTrac and provide necessary documentation to Easyship's customer support team. They will assist in resolving the issue and securing compensation.

Integration Issues

For any technical problems with your OnTrac integration, contact Easyship's support team for prompt assistance, ensuring your shipping operations continue smoothly.

Integrating Other Carriers for Greater Flexibility

To provide greater flexibility in your shipping process, consider integrating other carriers with OnTrac and Easyship. This integration allows you to choose the carrier that best suits your needs and provides better value for money.

Available Carrier Options

Some of the carriers that can be integrated with OnTrac and Easyship include:

  • FedEx
  • UPS
  • DHL
  • USPS

By integrating these carriers, you can expand your shipping options and reach a wider customer base. Additionally, you can track all your shipments in one place, making it easier to manage your shipping process and provide better customer service.

Maximizing Your Shipping Efficiency with OnTrac and Easyship

By using OnTrac and Easyship in combination, you can maximize your shipping efficiency. The integration allows you to streamline your shipping process, minimize costs, and provide your customers with the highest levels of service.

Automatic Label Generation

Save time by automatically generating shipping labels for your orders, reducing manual entry and the risk of errors.

Order Tracking

Keep track of all your orders effortlessly with Easyship's comprehensive tracking system, ensuring you stay informed about each shipment's status.

Access to Multiple Carriers

Access multiple carriers and shipping options, allowing you to choose the most cost-effective and efficient shipping method for each order based on factors such as destination, weight, and delivery time.

Centralized Shipping Management

Manage your entire shipping process from a single dashboard, including tracking shipments, managing returns, and handling customer inquiries. This centralization reduces errors, improves communication, and enhances the overall customer experience.

Conclusion

By connecting, optimizing, and managing OnTrac with Easyship, you can streamline your shipping process, reduce costs, and improve customer satisfaction. Utilize the features and best practices outlined in this guide to enhance your e-commerce business's shipping efficiency and reliability. For more information, visit the ShipScience website.

About the Author

Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious processes. With a Bachelors Degree in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.
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