How to Connect, Optimize, and Manage OnTrac for Sage Intacct

June 1, 2023
Written by
Anthony Robinson
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How to Connect, Optimize, and Manage OnTrac for Sage Intacct

OnTrac is a valuable tool for Sage Intacct users looking to optimize their workflow and streamline their processes. By integrating OnTrac with Sage Intacct, users can achieve higher levels of efficiency and productivity. In this article, we will explore what OnTrac is and how it benefits Sage Intacct users, as well as provide detailed steps for connecting, optimizing, and managing OnTrac for Sage Intacct.

What is OnTrac and Its Benefits for Sage Intacct Users?

OnTrac is a cloud-based shipping management system that offers a range of features, including shipping label creation, package tracking, and shipping cost calculation. By integrating OnTrac with Sage Intacct, users can easily track packages, manage shipping costs, and streamline their shipping processes.

  • Increased Efficiency: Automates shipping processes, reducing manual entry and errors.
  • Cost Savings: Optimizes shipping costs through accurate calculations and bulk processing.
  • Enhanced Customer Satisfaction: Provides real-time tracking and faster delivery options.

With OnTrac, businesses can automate their shipping workflows, access real-time tracking information, and generate detailed shipping reports. These capabilities help in making informed decisions and meeting customer expectations effectively.

Access to Detailed Shipping Reports

OnTrac provides comprehensive reports that include shipping costs, delivery times, and other essential metrics. These insights enable businesses to identify areas for improvement and make data-driven decisions to optimize their shipping processes.

Flexible Shipping Options

OnTrac offers a variety of shipping options, including same-day and next-day delivery, helping businesses meet tight deadlines and provide exceptional customer service. This flexibility allows Sage Intacct users to differentiate themselves from competitors and build a loyal customer base.

Integrating OnTrac with Sage Intacct: Steps and Best Practices

Step 1: Create an OnTrac Account

Begin by creating an OnTrac account. Once your account is set up, select Sage Intacct as your integration partner.

Step 2: Connect Accounts Using API Key

Use the provided API key to connect your OnTrac and Sage Intacct accounts. This integration allows for seamless data synchronization between the two platforms.

Step 3: Sync Shipping Data

After connecting, sync your shipping data with Sage Intacct to automate processes such as printing shipping labels, tracking packages, and calculating shipping costs.

Best Practices for Integration

  • Ensure Data Accuracy: Clean and accurate data is crucial to avoid discrepancies.
  • Test the Integration: Start with a few orders to ensure everything functions correctly before full implementation.
  • Regularly Update Software: Keep both OnTrac and Sage Intacct updated to benefit from the latest features and security patches.

Optimizing Your Workflow with OnTrac for Sage Intacct

Batch Processing for Efficiency

Use OnTrac's batch processing feature to print multiple shipping labels at once. This not only saves time but also reduces the risk of errors associated with manual label creation.

Real-Time Tracking Information

Leverage real-time tracking data to make informed decisions about shipment schedules, routes, and carrier selections. This ensures that packages arrive on time and in good condition.

Automated Inventory and Accounting Updates

OnTrac can automatically update your inventory and accounting systems with shipping information, eliminating the need for manual data entry and ensuring consistency across all platforms.

Managing OnTrac for Sage Intacct Effectively

Regular Data Review

Consistently review your shipping data to identify opportunities for process optimization and cost reduction.

Team Communication and Training

Ensure that all team members are trained on using OnTrac and Sage Intacct effectively. Clear communication and established procedures help in handling shipments smoothly and resolving any issues promptly.

Utilizing Reporting and Analytics

Take advantage of OnTrac's reporting and analytics tools to gain insights into shipping performance. Analyzing trends and metrics can guide strategic decisions and enhance operational efficiency.

Common Issues and Troubleshooting with OnTrac Integration

Integration Difficulties

If you encounter issues while integrating OnTrac with Sage Intacct, verify that both accounts are correctly set up and configured. Refer to the official Sage Intacct documentation and OnTrac support resources for guidance.

Package Tracking and Label Printing Problems

Ensure all shipping information is accurate and up-to-date. If issues persist, contact OnTrac or Sage Intacct support for technical assistance.

Delivery Delays

Delivery delays can result from various factors such as weather conditions or incorrect addresses. Use real-time tracking to monitor shipments and communicate with carriers to address delays proactively.

Advanced Features and Best Practices for Sage Intacct Users

Custom Shipping Rules

Create custom shipping rules based on package weight, destination, or carrier preferences to further optimize your shipping strategy.

Integration with Multiple Carriers

Integrate OnTrac with various shipping carriers to compare rates and delivery times, allowing you to choose the best option for each shipment and maximize cost savings.

Batch Shipping for High Volume Orders

Utilize the batch shipping feature to process multiple orders simultaneously, enhancing efficiency especially during peak seasons.

Regular Software Updates

Stay informed about new features and updates released by OnTrac and Sage Intacct to continually improve your shipping operations.

Maximizing Your ROI with OnTrac and Sage Intacct Integration

Integrating OnTrac with Sage Intacct aims to maximize your return on investment (ROI) by enhancing efficiency, reducing costs, and improving customer satisfaction. By following the best practices outlined in this article, regularly analyzing your shipping data, and leveraging OnTrac’s advanced features, you can achieve substantial ROI and maintain a competitive advantage in your industry.

Integrating OnTrac with Sage Intacct not only streamlines your shipping processes but also provides real-time visibility into your shipments, allowing for quick identification and resolution of any issues. This ensures timely deliveries and maintains high levels of customer satisfaction.

Additionally, detailed shipping reports offer critical insights into your shipping activities, enabling data-driven decisions that optimize costs and improve overall profitability. Embracing these integrated solutions positions your business for sustained growth and success.

About the Author

Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious processes. With a Bachelors Degree in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.
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