How to Put Insurance on FedEx Ship Manager

September 27, 2024
by Anthony Robinson

How to Put Insurance on FedEx Ship Manager

If you’re shipping valuable items with FedEx, it’s important to insure your shipment. Accidents can happen during transportation, and if your goods get lost or damaged, insurance ensures that you’re not at a complete loss financially. In this article, we’ll go through everything you need to know about insuring your FedEx shipment using FedEx Ship Manager.

Why It’s Important to Insure Your FedEx Shipments

Regardless of the shipping method you choose, when you’re sending valuable goods, you need to consider insuring your shipment. Insurance provides financial protection against any damages or loss that may occur to your shipment during transit. Therefore, before you click the “Ship” button, it’s crucial to make sure your goods are covered.

One of the main reasons why insuring your FedEx shipments is important is because accidents can happen during transit. Even if you pack your items carefully, there’s always a risk of damage or loss due to unforeseen circumstances such as weather conditions, theft, or mishandling by carriers. With insurance, you can have peace of mind knowing that you’re protected in case something goes wrong.

Another benefit of insuring your FedEx shipments is that it can help you avoid disputes with customers. If a customer receives damaged or lost goods, they may hold you responsible and demand compensation. By having insurance, you can quickly resolve any issues and avoid negative feedback or legal action. This can help you maintain a good reputation and customer satisfaction.

Understanding the Different Types of FedEx Shipping Insurance

FedEx offers different types of shipping insurance that can cover the value of your shipment in case of loss or damage. The two main types of insurance options are the Declared Value Coverage and the FedEx Declared Value Advantage.

  • Declared Value Coverage: This protects your shipment up to $100 per package, and it’s already included in the shipping fee. However, if your item is worth more than $100, you can purchase additional coverage up to $50,000 per package.
  • FedEx Declared Value Advantage: This option offers more comprehensive coverage. With this, you can cover the cost of your entire shipment, including the freight charges and any other fees.

It’s important to note that both insurance options have certain limitations and exclusions. For example, FedEx may not cover certain items such as antiques, artwork, or jewelry. Additionally, the insurance may not cover damages caused by improper packaging or handling. It’s important to carefully read and understand the terms and conditions of the insurance policy before purchasing it.

The Limitations of FedEx’s Standard Shipping Insurance

It’s crucial to note that the standard insurance coverage provided by FedEx has its limitations. FedEx’s Declared Value Coverage has a maximum coverage of $100 per package, which means you’ll need to purchase additional coverage if your shipment is worth more than that.

The coverage also has certain exclusions, such as losses or damages caused by natural disasters, war, government actions, or public authorities. Therefore, if you need more comprehensive coverage or your goods are vulnerable to specific risks, additional coverage may be necessary.

Another limitation of FedEx’s standard insurance coverage is that it only covers the cost of the item being shipped. It does not cover any additional costs incurred due to the delay or loss of the shipment, such as lost sales or production delays. This can be a significant financial burden for businesses that rely on timely delivery of their goods.

Furthermore, FedEx’s standard insurance coverage may not cover certain types of items, such as antiques, artwork, or jewelry. If you are shipping high-value or unique items, it’s important to check with FedEx to see if additional coverage is necessary or if they have specific requirements for shipping these types of items.

How to Add Insurance to Your FedEx Shipments Using FedEx Ship Manager

Adding insurance to your FedEx shipment using FedEx Ship Manager is a straightforward process. Once you have created your label and entered the shipment details into the system, you’ll need to navigate to the “Declared Value and Insurance” section.

Here, you’ll be able to choose between the Declared Value Coverage and the FedEx Declared Value Advantage options. You can then select the amount of insurance coverage you require based on the value of your shipment and submit the shipment.

It’s important to note that adding insurance to your FedEx shipment can provide peace of mind and protection in case of loss or damage during transit. However, it’s also important to understand the limitations and exclusions of the insurance coverage. For example, certain items may not be eligible for coverage or may have limited coverage. It’s always a good idea to review the terms and conditions of the insurance policy before selecting a coverage option.

Step-by-Step Guide to Adding Insurance on FedEx Ship Manager

  1. Log in to your FedEx Ship Manager account.
  2. Enter the shipment details for your package.
  3. Go to the “Declared Value and Insurance” section.
  4. Select the type of insurance coverage you require.
  5. Choose the amount of coverage that best suits the value of your shipment.
  6. Review the coverage details and submit the shipment.

Adding insurance to your shipment can provide peace of mind and protection against loss or damage during transit. It is important to carefully consider the value of your package and the potential risks involved in shipping it before deciding on the amount of coverage you need.

It is also worth noting that some items may not be eligible for insurance coverage, such as perishable goods or items that are prohibited by FedEx. Be sure to check the list of prohibited items before shipping to avoid any issues.

Common Mistakes to Avoid When Adding Insurance on FedEx Ship Manager

One of the most common mistakes when adding insurance coverage to your FedEx shipment is not selecting the appropriate insurance option or coverage amount. You should carefully assess the value of your shipment and determine the appropriate coverage to ensure that you’re fully protected.

Additionally, some people forget to declare the correct value of their shipment or do not document the condition of their goods before shipping. Remember that any discrepancy in the value or condition of your shipment can delay the processing of your claim if necessary.

Another common mistake is not understanding the limitations of the insurance coverage. For example, some insurance policies may not cover certain types of goods or may have restrictions on the destination country. It’s important to read the terms and conditions of the insurance policy carefully to avoid any surprises.

Lastly, some people assume that their shipment is automatically insured by FedEx, but this is not always the case. FedEx offers limited liability coverage for lost or damaged shipments, but it may not be enough to fully cover the value of your goods. Adding additional insurance coverage can provide peace of mind and protect you from financial loss.

Tips for Choosing the Right Amount of Insurance for Your Shipment

When selecting the amount of insurance coverage for your FedEx shipment, consider the total value of the goods being shipped. It’s essential to ensure that your insurance coverage is equal to or exceeds the value of your shipment.

Moreover, you need to evaluate the risks associated with your shipping journey, such as the type of goods you’re shipping, the destination, the shipping method, and other relevant factors. This way, you can choose the appropriate insurance coverage that offers the best possible protection for your shipment.

It’s also important to note that some items may not be covered by standard insurance policies. For example, high-value items like jewelry, artwork, and antiques may require additional insurance coverage or special handling during shipping. It’s crucial to check with your shipping provider to determine if any additional insurance or handling is necessary for your specific shipment.

What Happens If Your Shipment Gets Lost or Damaged?

If your shipment gets lost or damaged during transit, the first step is to file a claim with FedEx. You’ll need to provide documentation of the shipment, including shipment details, packaging images, and proof of value.

To expedite the claims process, make sure to follow the correct procedures, such as accurately declaring the value of your shipment, providing sufficient documentation, and submitting the claim promptly.

It’s important to note that FedEx has specific time limits for filing claims, so it’s crucial to act quickly. For example, if your shipment was damaged during transit, you must notify FedEx within 21 days of delivery. If your shipment was lost, you must file a claim within nine months of the shipment date.

Additionally, it’s a good idea to purchase additional insurance for high-value shipments. FedEx offers additional insurance coverage for up to $100,000 per package, but you can also purchase third-party insurance for even higher values.

How to File a Claim for a Lost or Damaged Shipment with FedEx

To file a claim for a lost or damaged shipment with FedEx, you can visit the FedEx website and fill out an online claim form. You’ll need to provide information about the shipment, including the tracking number, shipment date, and a detailed description of the damage or loss.

Once you’ve submitted the form, you’ll receive instructions on how to proceed with your claim. It’s important to note that claims can take several weeks to process, depending on the case’s complexity.

It’s also important to keep in mind that there are certain time limits for filing a claim with FedEx. For domestic shipments, you have up to nine months from the shipment date to file a claim, while for international shipments, you have up to 21 days from the delivery date to file a claim.

If you need assistance with filing a claim or have any questions about the process, you can contact FedEx customer service for support. They can provide guidance on what information you need to include in your claim and help you navigate the claims process.

How Long Does It Take for a Claim to be Processed?

The time it takes for a claim to be processed by FedEx varies depending on the complexity of the case. In some instances, claims can be processed within a couple of weeks. However, if there are disputes or if further information is required, the claims process may take several months.

It’s essential to provide accurate information and follow the claims process guide to ensure your claim is processed as quickly and efficiently as possible.

Conclusion

Insuring your FedEx shipment is a vital step you can’t afford to skip. By following the above steps to add insurance on FedEx Ship Manager, you can protect your shipment against potential losses or damages. Remember to evaluate the value of your goods accurately, select appropriate coverage, and correctly document the condition of your goods before shipping.

And if the worst happens and your shipment is lost or damaged, follow the correct procedure to file a claim promptly and accurately. By taking these steps, you’ll have greater peace of mind and confidence in your shipping process.

About the Author

Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious processes. With a Bachelor of Science in Economics from Stanford University, Anthony brings over a decade of expertise in logistics, business development, and operational efficiency to the table.

Since founding ShipScience in 2018, Anthony has empowered numerous e-commerce businesses to navigate the complexities of parcel shipping through data-driven insights and innovative solutions. His leadership extends beyond ShipScience, having established Refund Geeks and served on advisory boards at Ciye and RESA Power, showcasing his commitment to driving corporate growth and enhancing operational strategies.

Anthony is passionate about leveraging technology to streamline supply chains and improve customer experiences in the last mile. When he’s not strategizing shipping solutions, he enjoys connecting with industry leaders and staying ahead of the latest trends in e-commerce and logistics.

Connect with Anthony on LinkedIn to learn more about his work and insights on optimizing shipping for e-commerce businesses.

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