How to View Your UPS Worldship History

September 27, 2024
by Anthony Robinson

How to View Your UPS Worldship History

If you're looking for a way to keep track of your shipping transactions with UPS Worldship, then viewing your history is an essential step. The history feature in Worldship allows you to trace every shipment, package, and pickup request that you've made. In this article, we will guide you through the process of viewing your history in UPS Worldship, from logging in to your account to troubleshooting common problems.

Introduction: Understanding UPS Worldship History

The history section in UPS Worldship serves as a record of all your previous shipments, pickup requests, and manifest details. It can help you keep track of your shipping activity and also evaluate your business’s shipping performance. The section comprises three categories of history:

  • Shipment history
  • Pickup request history
  • Manifest history

Each category comes with its unique set of features that you can access and review.

Benefits of Using the History Section

One of the key benefits of using the history section in UPS Worldship is that it allows you to quickly and easily access information about your past shipments. This can be particularly useful if you need to track down a specific package or verify that a shipment was delivered on time. Additionally, the pickup request history can help you keep track of when and where your packages were picked up, which can be useful for managing your inventory and ensuring that your shipments are being sent out in a timely manner.

Another important feature of the history section in UPS Worldship is the ability to generate reports based on your shipping activity. These reports can provide valuable insights into your business’s shipping performance, including metrics such as delivery times, shipping costs, and package volume. By analyzing this data, you can identify areas where you can improve your shipping processes and reduce costs, ultimately helping your business to operate more efficiently and effectively.

Logging in to UPS Worldship

The first step to accessing your UPS Worldship history is logging in to your account. Once you have launched the Worldship application, enter your user ID and password on the login page. If you're a new user, you'll need to set up an account by clicking the “register” button and following the prompts provided.

It's important to note that your user ID and password are case-sensitive, so make sure to enter them exactly as they were provided to you. If you have trouble logging in, you can click the “forgot password” link on the login page to reset your password.

Once you have successfully logged in, you will be taken to the Worldship home screen. From here, you can access your shipping history, create new shipments, and manage your account settings. If you have any questions or issues while using Worldship, you can contact UPS customer support for assistance.

Navigating the UPS Worldship Dashboard

The UPS Worldship dashboard serves as the central hub for managing all your shipping orders. Once you log in to your account, you'll land on the dashboard page, where you can access various features and tools offered by the platform. To view your history, you’ll need to navigate to the “history” tab, which is usually located on the top navigation menu of the dashboard page.

One of the most useful features of the UPS Worldship dashboard is the ability to create and save shipping profiles. These profiles allow you to save frequently used shipping information, such as recipient addresses and package dimensions, so you can quickly and easily create new shipments without having to enter the same information repeatedly.

In addition to managing your shipping orders, the UPS Worldship dashboard also provides access to helpful resources and support. You can find links to shipping guides, FAQs, and customer support options on the dashboard page, making it easy to get the help you need if you encounter any issues or have questions about using the platform.

Finding the History Section in UPS Worldship

Now that you have accessed the UPS Worldship dashboard and have landed on the homepage, locate the “history” tab on the navigation menu bar. Click on the tab to access the history section.

The history section in UPS Worldship allows you to view all of your previous shipments and their tracking information. You can also filter your search by date range, shipment type, and destination country.

In addition to viewing your shipment history, you can also use the history section to reprint shipping labels and invoices for past shipments. This can be helpful if you need to resend a package or if you need to provide documentation for a previous shipment.

Understanding the Types of History Available

As mentioned earlier, there are three categories of history available in UPS Worldship:

  • Shipment History: Provides a record of all your shipments, their statuses, and tracking information.
  • Pickup Request History: Contains details of all your pickup requests, including pickup dates and times and the number of packages collected.
  • Manifest History: Shows the shipment details that you may have included in your manifests.

It is important to note that the history available in UPS Worldship is only accessible for a limited time. Shipment history is available for up to 90 days, pickup request history for up to 30 days, and manifest history for up to 10 days. It is recommended that you regularly export and save your history data to ensure that you have access to it beyond these timeframes.

In addition to the three categories of history mentioned, UPS Worldship also allows you to view and track your invoices. This feature provides a detailed breakdown of your shipping charges, including the cost of each shipment and any additional fees. You can also view and download your invoices for up to 90 days after they are generated.

Viewing Shipment History in UPS Worldship

To view your shipment history in UPS Worldship, click on the “shipment” tab in the history section. You’ll get a list of all your previous shipments, including their statuses, tracking numbers, and delivery dates. You can also filter your shipment history by date, status, and shipping method.

Additionally, you can export your shipment history to a CSV file for record-keeping or analysis purposes. To do this, simply click on the “Export” button located at the bottom of the shipment history page and select the date range and file format you prefer. The exported file will contain all the shipment details, including the sender and recipient information, package weight, and shipping cost.

Filtering Your Shipment History by Date, Status, and More

If you want to refine your shipment history results, use the filtering option provided. Click on the “filter” button and select the parameters that you want to refine. You can filter your search results by date range, shipment status, or even by service type.

Additionally, you can save your filtered search results for future reference. Simply click on the “save” button and give your search a name. The saved search will appear in the “saved searches” section, where you can access it anytime without having to apply the filters again.

Viewing Pickup Request History in UPS Worldship

To view your pickup request history in Worldship, click on the “pickup request” tab in the history section. Here, you’ll find details of all your pickup requests, including the number and types of packages collected, the pickup location and date, and the name of the driver who picked up the packages.

It’s important to note that pickup request history is only available for up to 90 days. If you need to access information beyond that timeframe, you’ll need to contact UPS customer service for assistance.

In addition to viewing pickup request history, you can also schedule new pickups directly from the Worldship platform. Simply click on the “pickup request” tab and follow the prompts to schedule a pickup at your desired location and time.

Understanding Your Pickup Request Details and Statuses

Understanding the details and statuses associated with your pickup requests is essential in assessing your shipping performance. In general, a “completed” status means that the pickups were successful, while a “failed” status may indicate that the driver was unable to pick up the packages. Take time to review your pickup request details and status to identify any areas that may require improvement.

It is important to note that pickup request statuses may also be affected by external factors such as weather conditions or traffic congestion. In such cases, it is recommended to contact the carrier to reschedule the pickup or make alternative arrangements. Additionally, some carriers may offer real-time tracking of pickup requests, allowing you to monitor the status of your shipments and make necessary adjustments to your shipping strategy.

Viewing Manifest History in UPS Worldship

To view your manifest history in UPS Worldship, click on the “manifest” tab in the history section. The manifest history shows all the shipment information that was included in your manifest, such as the sender and recipient’s name and address, the weight of the package, and the service type used.

You can also filter your manifest history by date range or by specific shipment information, such as tracking number or reference number. This can be helpful when searching for a specific shipment or when reviewing your shipping history for a certain time period. Additionally, you can export your manifest history to a CSV file for record-keeping purposes or to share with others.

Understanding Your Manifest Details and Statuses

Reviewing your manifest details and status can help you identify any issues with your shipping process. In general, any discrepancies or errors on your manifest may lead to processing delays or even lost packages. So, it’s crucial to verify that your manifest details are accurate before printing and submitting them.

Printing Your UPS Worldship History for Your Records

If you want to keep a record of your UPS Worldship history, you can print out your history details. Simply click on the “print” button on the top right corner of the history section, select the category of history you want to print, and follow the prompts provided.

Troubleshooting Common Issues When Viewing UPS Worldship History

Occasionally, you may encounter some challenges when trying to access your UPS Worldship history. Some of the common issues include login problems, missing or incomplete data, and server connection errors. It’s best to seek help from the UPS technical support team if you experience any of these issues.

Conclusion: Keeping Track of Your Shipping with UPS Worldship

In conclusion, accessing your history in UPS Worldship can help you keep track of your shipping orders and identify areas that require improvement. Use the steps outlined in this article to access and filter your shipment history, pickup request history, and manifest history. Remember to review your history details regularly to manage your shipping performance effectively.

About the Author

Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious processes. With a Bachelor of Science in Economics from Stanford University, Anthony brings over a decade of expertise in logistics, business development, and operational efficiency to the table.

Since founding ShipScience in 2018, Anthony has empowered numerous e-commerce businesses to navigate the complexities of parcel shipping through data-driven insights and innovative solutions. His leadership extends beyond ShipScience, having established Refund Geeks and served on advisory boards at Ciye and RESA Power, showcasing his commitment to driving corporate growth and enhancing operational strategies.

Anthony is passionate about leveraging technology to streamline supply chains and improve customer experiences in the last mile. When he’s not strategizing shipping solutions, he enjoys connecting with industry leaders and staying ahead of the latest trends in e-commerce and logistics.

Connect with Anthony on LinkedIn to learn more about his work and insights on optimizing shipping for e-commerce businesses.

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