UPS Delivery Attempted: What You Need to Know
If you’re expecting a package from UPS, you may face some challenges when it comes to the delivery. Many people experience failed delivery attempts, which can be frustrating and cause delays. In this article, we’ll go through everything you need to know about UPS delivery attempts, including why they fail, how to track your package, and tips for ensuring successful delivery.
Why UPS Delivery Attempts Fail
There are a few reasons why your package might not make it to your doorstep on the first try:
- You aren’t home to receive the package. UPS drivers will typically attempt to deliver a package three times before returning it to the sender.
- An incomplete or incorrect address.
- The package is too large to fit in your mailbox.
- Inclement weather conditions that make it unsafe for the driver to deliver.
- Security concerns where the driver feels leaving the package might result in theft or damage.
In cases of security concerns, they may leave a note indicating that the package is available for pickup at a nearby UPS location.
To ensure successful delivery of your package:
- Provide clear and accurate delivery instructions, such as leaving the package with a neighbor or at a specific location on your property.
- Track your package online to stay updated on its delivery status and make arrangements accordingly.
What Happens After a Failed UPS Delivery Attempt
After a failed delivery attempt, UPS will leave a notice on your door indicating that they attempted to deliver a package. This notice will have information on how to reschedule a delivery or pick up the package from a UPS facility. You can choose to have the package delivered on a different day, or you can arrange to pick it up yourself at a time that works for you.
If you do not reschedule the delivery or pick up the package, it will be returned to the sender after a certain period of time. Note that if the package is returned to the sender, you may be responsible for any additional shipping fees to have the package re-sent. Additionally, if the package was a time-sensitive delivery, such as a gift or important document, it is recommended to reschedule the delivery or pick up the package as soon as possible to avoid any further delays or complications.
Understanding UPS Delivery Schedules and Timeframes
UPS has several delivery timeframes, depending on the type of delivery service you choose:
- Standard delivery times are typically between 9:00 am and 8:00 pm, but you can request a specific delivery window for an additional fee.
- Express delivery options include 2nd Day Air, Next Day Air, and Same Day Delivery for urgent deliveries.
UPS delivery schedules may be affected by:
- Weather conditions
- Traffic
- Other unforeseen circumstances
To stay updated on the status of your delivery, you can track your package using the tracking number provided by UPS. Additionally, UPS offers delivery notifications, including email and text alerts, to keep you informed about the status of your package and any changes to the delivery schedule.
How to Track Your UPS Package Delivery Status
If you want to keep an eye on the status of your UPS delivery, you can use the UPS website or app to track your package:
- Enter your tracking number, which you can find on your shipping confirmation email or receipt.
- Check the real-time status of your package, including where it is and when it’s expected to arrive.
Other tracking options include signing up for UPS My Choice, which allows you to:
- Receive delivery alerts
- Reroute packages to a different address
- Schedule a delivery for a specific time and date
- Have your package delivered to a UPS Access Point location
If you’re having trouble tracking your package or have any questions about your delivery, you can contact UPS customer service for assistance. They offer support through phone, email, and live chat, and can help you with any issues you may encounter during the delivery process.
The Different Types of UPS Delivery Services Available
UPS offers several delivery services to meet the needs of different customers:
- Ground: A standard shipping option for packages that do not require expedited delivery.
- 2nd Day Air: For packages that need to arrive within two business days.
- Next Day Air: The fastest option for urgent deliveries.
- International Shipping: Includes Worldwide Express and Worldwide Saver for customers who need to ship packages overseas.
Specialized services for specific industries include:
- Temperature True: Ensures that temperature-sensitive medical products are shipped at the correct temperature and delivered on time.
- UPS My Choice: Allows customers to customize their delivery preferences.
Another unique service offered by UPS is their Access Point network. This service allows customers to have their packages delivered to a nearby UPS Access Point location, such as a convenience store or a UPS Store, instead of their home or office. This is a convenient option for customers who may not be available to receive their package during regular delivery hours or who live in an area with high package theft rates.
How to Request a Redelivery from UPS
If you missed your scheduled UPS delivery and need to reschedule, you can easily request a redelivery using the UPS website or app:
- Enter your tracking number and select the ‘Schedule a Redelivery’ option.
- Choose a specific date for delivery or request that the driver deliver your package to a different address.
- Leave delivery instructions for the driver, such as leaving the package with a neighbor or in a specific location outside your home.
Note that there may be additional fees associated with requesting a redelivery from UPS. These fees can vary depending on the package’s size, weight, and destination. Additionally, if you have missed multiple delivery attempts, UPS may require you to pick up your package at a local UPS facility instead of scheduling a redelivery. Be sure to check the UPS website or contact customer service for more information on fees and pickup options.
Tips for Preventing Failed UPS Deliveries
To avoid failed delivery attempts, consider the following tips:
- Schedule deliveries for a time when you know you will be home to receive the package.
- Leave delivery instructions for the driver, such as leaving the package with a neighbor or in a specific location outside your home.
- Ensure your address is complete and correct.
- Consider using the UPS Access Point network for package delivery if you won’t be home.
Another way to prevent failed UPS deliveries is to track your package and stay updated on its delivery status. This way, you can plan to be home or make arrangements for someone else to receive the package if necessary. Additionally, consider signing up for UPS My Choice, which allows you to customize your delivery preferences and receive alerts about your package’s status.
If you frequently receive packages, it may be helpful to invest in a secure package delivery box or locker. This can prevent theft or damage to your package if you are not home to receive it. You can also request signature confirmation for your package, which ensures that it is only delivered to you or someone you authorize to sign for it.
What to Do if You Missed Your Scheduled UPS Delivery
If you missed your scheduled UPS delivery, don’t worry. You can easily reschedule a delivery using the UPS website or app, or you can arrange to pick up the package from a UPS facility. Make sure to act quickly, as UPS will only hold packages for a certain period before they are returned to the sender.
How to Change Your UPS Delivery Address or Date
If you need to change the delivery address or date for your UPS package, you can do so by logging into your UPS account or using the UPS website or app. Once you enter your tracking number, you can select the ‘Change Delivery’ option to update the delivery details. You can choose a new delivery address or date, or you can request that the package be held for pickup at a UPS facility.
Common Reasons for Delayed or Late UPS Deliveries
There are several factors that can cause delayed or late UPS deliveries:
- Inclement weather conditions
- Unexpected road closures or traffic
- High volume of packages during peak seasons
- Delays at international customs
If your package is delayed, you can track its status using the UPS website or app and stay informed about any updates or changes to the delivery status.
The Importance of Signing up for UPS My Choice
UPS My Choice is a free service that allows you to manage your UPS deliveries easily. With UPS My Choice, you can:
- Receive delivery alerts
- Customize delivery windows
- Provide specific delivery instructions to the driver
- Track all your UPS packages in one place
- Reroute packages to a UPS Access Point location
Signing up is easy and can help you stay on top of your deliveries.
Benefits of Using the UPS Access Point Network for Deliveries
The UPS Access Point network is a convenient option for package delivery, especially if you’re not home to receive the package. With UPS Access Point, you can:
- Have your package delivered to a local retail location, such as a grocery store or convenience store, for you to pick up at your convenience.
- Avoid failed delivery attempts or delays.
Overall, UPS delivery attempts can be a bit tricky, but with the right knowledge and tools, you can ensure successful package delivery. By keeping track of your package status, communicating with the driver, and taking advantage of UPS delivery options, you can receive your packages on time and without hassle.
