How Do You Track UPS SurePost? A Step-by-Step Guide
If you’re running a business that relies on shipping products to customers, then you’ll likely be familiar with UPS SurePost. This shipping option is popular due to its affordability and convenience. However, tracking your UPS SurePost shipments can be tricky if you’re not familiar with the process. This step-by-step guide will help you track your UPS SurePost shipments with ease.
Understanding UPS SurePost: What Is It and How Does It Work?
Before we dive into how to track your UPS SurePost shipments, it’s important to understand what SurePost is and how it works. UPS SurePost is a shipping option that combines the convenience of UPS and the USPS to provide an affordable shipping solution. UPS picks up your package and transports it to the nearest USPS facility, where the USPS takes over and delivers the package to its final destination.
The main benefit of using UPS SurePost is its low cost. However, it can take longer to deliver than other options, and tracking can be more complicated. With the right tools and knowledge, tracking your SurePost shipments can be easy.
Another important thing to note is that UPS SurePost is only available for packages weighing less than 10 pounds and within certain dimensions. Additionally, it’s not available for all destinations. Check if this shipping option is available for your location before selecting it.
Why Tracking UPS SurePost Is Important for Your Business
As a business owner, it’s essential to keep track of your shipments to ensure they’re delivered on time and to the correct address. Tracking your UPS SurePost shipments allows you to monitor the package’s journey from start to finish. This helps pinpoint any issues, such as delays or lost packages, and provide solutions promptly.
Tracking also improves customer service. By providing customers with tracking information, they can see where their package is and when it’s expected to arrive, reducing inquiries and complaints. Additionally, tracking helps identify patterns and trends in your shipping process, enabling you to improve shipping times and reliability.
How to Access UPS SurePost Tracking Information
Start by obtaining your tracking number, provided when you create your shipment label through UPS. This 22-digit alphanumeric combination can be entered into the tracking tool on UPS’s website.
Besides UPS’s website, you can track your SurePost shipment through third-party apps and software like PackageTrackr, ShipStation, and Shopify. Be aware that SurePost may take longer for your package to arrive due to the handoff to USPS, which can add an extra day or two to delivery time.
If you need your package to arrive by a specific date, consider choosing a different UPS service or upgrading to SurePost Plus, which offers faster delivery times and includes features like Saturday delivery and delivery confirmation.
Step-by-Step Guide to Tracking Your UPS SurePost Shipment
Once you have your tracking number and accessed your chosen tracking tool, follow these steps to track your UPS SurePost shipment:
- Enter your tracking number into the tracking tool on UPS’s website or your chosen app.
- Monitor the tracking updates, which might take up to 24 hours to appear online after UPS picks up the package.
- Check for the package's progress, noting the handoff from UPS to USPS for final delivery.
For any issues with your UPS SurePost shipment, such as delays or lost packages, contact UPS customer service through phone, email, or their website for assistance.
Common Issues with UPS SurePost Tracking and How to Solve Them
While UPS SurePost tracking is generally reliable, some issues can occur due to the switch from UPS to USPS. Here are some common problems and solutions:
- If your package has switched carriers and tracking information seems confusing, don’t worry – this is normal. The tracking information will update accordingly.
- For lost or delayed packages, use the tracking information to pinpoint issues and contact UPS for support.
Tips for Easier and More Accurate UPS SurePost Tracking
Tracking your UPS SurePost shipment doesn’t have to be a pain. Here are some tips to make the process easier:
- Sign up for email or text notifications to receive updates on your package’s progress.
- Use UPS My Choice to redirect delivery to a more convenient location or reschedule for a different day if you won’t be home to receive it.
Using Technology to Simplify Your UPS SurePost Tracking Process
Consider investing in technology that automates the tracking process. Tools like ShipWorks can automatically retrieve tracking information and update your order status. Endicia’s DAZzle program can create and print shipping labels and automatically track and confirm your SurePost shipments.
Another option is to use the free UPS mobile app, which allows you to track shipments, receive push notifications, and schedule deliveries. The app is available for both iOS and Android devices.
Comparison of Different Tools and Methods for Tracking UPS SurePost
There are many different tools and methods available for tracking UPS SurePost:
- UPS’s website offers comprehensive tracking information and updates.
- Third-party apps like PackageTrackr and ShipStation provide additional features and real-time updates.
- Shipping software like ShipWorks and Endicia’s DAZzle automate tracking processes.
- Mobile apps provide on-the-go tracking and notifications.
The level of tracking information may vary depending on the specific carrier and service level. Check with the carrier or service provider for more details.
Best Practices for Managing and Monitoring Your UPS SurePost Shipments
Here are some best practices to keep in mind when managing and monitoring your UPS SurePost shipments:
- Regularly check for updates on your shipments to quickly identify and resolve any issues or delays.
- Utilize tracking tools and software to streamline the tracking process and keep customers informed.
- Monitor patterns and trends in your shipping process to improve delivery times and reliability.
Tracking your UPS SurePost shipments may seem daunting at first, but with the right tools and knowledge, it can be a breeze. Follow the steps outlined in this guide to easily track your SurePost shipments and keep your customers happy.
