What is a Non-Machinable Surcharge?

September 27, 2024
by Anthony Robinson

What is a Non-Machinable Surcharge?

In the world of mailing, a non-machinable surcharge is an additional fee levied on certain mails that fail to meet the minimum machinable requirements for processing through automated equipment. This fee is applied to UPS and USPS packages that are non-machinable, designed to compensate carriers for the additional handling and processing required for such packages.

Understanding the Basics of Non-Machinable Surcharge

Non-machinable surcharge (NMS) is an extra charge added to packages that do not meet the minimum requirements for machinable mail, including size, shape, and weight. Mail that is deemed non-machinable requires additional preparation and handling.

Examples of Non-Machinable Items

  • Envelopes that are too rigid or have clasps
  • Packages that are too large or too heavy
  • Items with uneven or non-standard shapes

Ensure that your mail meets machinable requirements to avoid additional fees and delivery delays. Consult with your local post office or mailing service provider if unsure.

Why is Non-Machinable Surcharge Levied?

The surcharge covers additional handling and processing costs due to packages transported through unconventional methods. Non-machinable packages, due to their size, shape, or contents, require special handling and processing.

Packages Requiring Special Handling

  • Large or heavy packages needing extra personnel or equipment for loading/unloading
  • Fragile or hazardous items needing specialized packaging, labeling, and documentation

How to Avoid Non-Machinable Surcharge on Your Mail

  1. Follow USPS and UPS guidelines for machinable mail dimensions and weight limits
  2. Package items securely using appropriate materials
  3. Use the correct addressing format with legible and accurate zip codes
  4. Consider shipping services specializing in non-machinable items

Different Types of Mail That Attract Non-Machinable Surcharges

Common types include:

  • Square envelopes, rigid, or unevenly shaped items
  • Items too thick or heavy to be processed by machines

Non-machinable surcharges can significantly increase shipping costs. For example, a non-machinable package sent through USPS can cost up to $0.70 more than a machinable package.

Standard Dimensions for Machinable Mail

Ensure your mail meets these dimensions to avoid additional fees. Non-machinable mail includes square envelopes, rigid items, or those too thick or heavy for machines. Verify with your local post office if unsure.

How to Measure Your Mail to Avoid Non-Machinable Surcharge

Check for characteristics like:

  • Odd shapes or attachments
  • Exceeding weight or size limits

Ensure none of these apply to your mail to avoid additional fees.

Impact of Non-Machinable Surcharge on Your Business

The surcharge can increase shipping costs, affecting your bottom line. To reduce its impact:

  • Ensure packages meet size and weight requirements
  • Use appropriate packaging materials
  • Consider alternative shipping methods like flat-rate boxes or envelopes

Communicate with customers about the potential impact of the surcharge and how it can be avoided.

How to Calculate Non-Machinable Surcharge Amount

The amount varies by carrier. USPS charges $0.30 per package; UPS charges $0.23. The fee may be higher for international shipments or extremely non-machinable packages.

USPS Rules and Regulations for Non-Machinable Surcharge

Adhering to USPS rules is essential to avoid additional charges or penalties.

What Happens If You Don’t Pay the Non-Machinable Surcharge?

If unpaid, carriers may hold your package until the fee is paid, potentially resulting in additional penalties or legal consequences.

Can You Appeal Against a Non-Machinable Surcharge?

Yes, you can appeal if the charge was issued in error. Provide evidence to support your claim to the carrier, who will waive the fee if they agree.

Tips to Save Money on Non-Machinable Surcharges

  1. Follow carrier guidelines
  2. Use standard-sized packages
  3. Ensure packages are well-packaged and trimmed

Common Mistakes that Result in Non-Machinable Surcharges and How to Avoid Them

Common mistakes include using wrong packaging material, odd-shaped packages, failing to remove protruding attachments, and exceeding weight/size limits.

Avoid these by adhering to carrier guidelines and using standard-sized, well-packaged items.

Understanding the Benefits of Machinable Mail for Your Business

  • Cost savings
  • Reduced manual handling
  • Faster delivery times

Adopting machinable mail reduces the risk of surcharges and improves your shipping experience.

Conclusion

Non-machinable surcharge is an extra fee for packages not meeting machinable mail requirements like size, shape, and weight. To avoid this surcharge, follow carrier guidelines, ensure packages are well-packaged and trimmed, and use standard-sized packages. Adopting machinable mail can reduce shipping costs, save time, and improve your overall shipping experience.

About the Author

Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious processes. With a Bachelor of Science in Economics from Stanford University, Anthony brings over a decade of expertise in logistics, business development, and operational efficiency to the table.

Since founding ShipScience in 2018, Anthony has empowered numerous e-commerce businesses to navigate the complexities of parcel shipping through data-driven insights and innovative solutions. His leadership extends beyond ShipScience, having established Refund Geeks and served on advisory boards at Ciye and RESA Power, showcasing his commitment to driving corporate growth and enhancing operational strategies.

Anthony is passionate about leveraging technology to streamline supply chains and improve customer experiences in the last mile. When he’s not strategizing shipping solutions, he enjoys connecting with industry leaders and staying ahead of the latest trends in e-commerce and logistics.

Connect with Anthony on LinkedIn to learn more about his work and insights on optimizing shipping for e-commerce businesses.

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