How to Check if an Address Is Residential or Commercial in FedEx Ship Manager

September 27, 2024
by Anthony Robinson

How to Check if an Address Is Residential or Commercial in FedEx Ship Manager

As an online merchant or small business owner, tracking shipments and delivery time is a crucial part of your operations. However, this can be a daunting task, especially when shipping to different locations, be it residential or commercial addresses. This is where FedEx Ship Manager comes in – giving you the tools you need to manage your shipping and tracking needs.

Understanding the Importance of Identifying a Residential vs Commercial Address

One of the essential components of successful shipping is ensuring that you identify the correct type of address for the shipment. It is crucial to establish whether the shipment is going to a residential or commercial address so that you can determine the appropriate shipping rates. Residential addresses typically require additional handling fees, which could increase the cost of shipping. Inaccurate classification of addresses could lead to complications in the delivery process, such as delays and additional charges.

It is also important to note that identifying the correct address type can impact the delivery time of your shipment. Commercial addresses are typically open during regular business hours, which means that deliveries can be made during the day. However, residential addresses may require delivery during evenings or weekends when the recipient is available to receive the package. By correctly identifying the address type, you can ensure that your shipment is delivered at the most convenient time for the recipient, which can improve customer satisfaction and reduce the risk of missed deliveries.

Step-by-Step Guide to Checking if an Address Is Residential or Commercial

To determine if an address is residential or commercial, follow these simple steps:

  1. Enter the address into FedEx Ship Manager.
  2. Look for the address classification indicator.
  3. If needed, use the FedEx Address Checker tool for verification.

Common Errors to Avoid

The most common errors when identifying a residential or commercial address include:

  • Incorrectly classifying mixed-use properties.
  • Not double-checking the address information before submission.

Tips for Accurately Determining Address Type

To ensure you identify the correct address type, follow these tips:

  • Use FedEx’s Address Validation Tool for confirmation.
  • Check the address details thoroughly before classification.

Overview of Criteria Used by FedEx

When classifying addresses, FedEx uses various criteria, including:

  • The type of goods being shipped (business vs. personal items).
  • The typical hours during which the address is active (business vs. residential hours).

Benefits of Correctly Identifying Address Types

Accurately identifying the address type comes with numerous advantages, such as:

  • Reduction in delivery errors and missed deliveries.
  • Improved tracking and monitoring of packages.

Handling Different Shipping Rates

FedEx has different shipping rates for commercial and residential addresses. To manage these different rates, consider:

  • Using the “Hold at Location” service for lower rates.
  • Signing up for a FedEx account to access volume discounts.

Dealing with Hard-to-Identify Addresses

Some addresses can be hard to classify. In such cases, you can:

  • Contact FedEx customer service for guidance.
  • Use additional resources to verify the address type.

Best Practices for Shipping to Both Address Types

Here are some tips to follow when shipping to both residential and commercial addresses:

  • Always classify the address correctly to avoid fees and delays.
  • Leverage FedEx tools and resources for accurate classification.

By following these steps, you can ensure that you correctly classify an address as residential or commercial, leading to successful and stress-free shipments through FedEx Ship Manager.

About the Author

Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious processes. With a Bachelor of Science in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.

In 2003, Anthony founded Relectric.com, the first online marketplace for aftermarket industrial electrical parts. Managing logistics for Relectric.com as it scaled to over seven figures in UPS spend provided him with firsthand experience in overcoming complex shipping challenges. This invaluable experience ignited his passion for solving logistics problems and seamlessly transitioned into the creation of ShipScience in 2018.

Since founding ShipScience, Anthony has empowered numerous e-commerce businesses to navigate the complexities of parcel shipping through data-driven insights and innovative solutions. His leadership extends beyond ShipScience, having co-founded and exited Robly.com and served on advisory boards at Ciye and RESA Power, showcasing his commitment to driving corporate growth and enhancing operational strategies.  In 2023, Robinson authored the book Ship Smarter to help scaling businesses manage their logistics challenges.

Anthony is passionate about leveraging technology to streamline supply chains and improve customer experiences in the last mile. When he’s not strategizing shipping solutions, he enjoys connecting with industry leaders, exploring the latest trends in e-commerce and logistics, and spending quality time with his family.

Connect with Anthony on LinkedIn to learn more about his work and insights on optimizing shipping for e-commerce businesses.

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