How to Find a Year-Old Tracking Number in FedEx Ship Manager

September 27, 2024
by Anthony Robinson

How to Find a Year-Old Tracking Number in FedEx Ship Manager

If you’re a business owner or someone who frequently ships packages with FedEx, you understand the importance of keeping track of your shipping records. Sometimes, though, important information like a tracking number might be forgotten. This can cause panic if a customer asks for an update on their shipment from more than a year ago. Fortunately, FedEx Ship Manager has a solution for this problem. In this article, we’ll go over how to find a year-old tracking number in FedEx Ship Manager, the importance of keeping track of your shipping records, and tips for avoiding this issue in the future.

Why You Might Need to Find a Year-Old Tracking Number

There are multiple reasons why you might need to find a year-old tracking number in FedEx Ship Manager:

  • A customer may contact you requesting an update on a package they received from you over a year ago.
  • You may need to provide this information for accounting or legal purposes.
  • For insurance purposes, you may need to provide the tracking number to file a claim with FedEx.
  • Analyzing shipping trends and patterns by reviewing past shipments can help make informed business decisions.

The Importance of Keeping Track of Your Shipping Records

One of the most important things you can do as a business owner is to keep track of your shipping records. This includes tracking numbers, receipts, and any other important information related to shipping. Here’s why:

  • Helps track down a package or provide information for accounting purposes.
  • Identifies ways to reduce expenses by analyzing shipping costs over time.
  • Improves customer service by quickly providing accurate information when needed.

Step-by-Step Guide to Retrieving a Year-Old Tracking Number

Step 1: Log in to FedEx Ship Manager

First, log in to your FedEx Ship Manager account. You will see a dashboard with various options for managing your shipments.

Step 2: Click on the “Shipment History” Tab

In the top navigation menu, click on the “Shipment History” tab to bring up a list of your created shipments.

Step 3: Set the Date Range

Select “Custom Date Range” from the “Date Range” dropdown menu and enter the start date of 13 months ago and the end date of 12 months ago.

Step 4: Locate the Shipment

Scroll through the list of shipments to locate the package. Use the search bar to filter by tracking number or recipient name.

Step 5: Click on the Shipment to View Details

Click on the shipment to view details, including the tracking number, recipient’s address, shipping method, and delivery status.

Step 6: Print or Copy the Tracking Number

Print or copy the tracking number to your clipboard for future reference. Enter the tracking number on the FedEx website to get real-time updates on its location and delivery status.

What to Do If You Can’t Find the Tracking Number

If you can’t find the tracking number, consider these options:

  • Contact FedEx Customer Service with details about the shipment.
  • Check your email for tracking updates or ask the recipient for the shipping label.
  • Refer to your FedEx account history for past tracking numbers.

Tips for Keeping Track of Your Shipping Information in the Future

  • Label packages with unique identifiers, such as barcodes or QR codes.
  • Organize and store all shipping-related documents in a dedicated folder.

Conclusion

Retrieving a year-old tracking number in FedEx Ship Manager may seem daunting, but with these instructions, you should be able to quickly locate the necessary information. Keeping track of your shipping records is crucial for running a smooth business and ensuring customer satisfaction. Utilize FedEx’s tools and resources, like FedEx Delivery Manager and their online shipping calculator, to streamline your shipping process and save time and money.

About the Author

Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious processes. With a Bachelor of Science in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.

In 2003, Anthony founded Relectric.com, the first online marketplace for aftermarket industrial electrical parts. Managing logistics for Relectric.com as it scaled to over seven figures in UPS spend provided him with firsthand experience in overcoming complex shipping challenges. This invaluable experience ignited his passion for solving logistics problems and seamlessly transitioned into the creation of ShipScience in 2018.

Since founding ShipScience, Anthony has empowered numerous e-commerce businesses to navigate the complexities of parcel shipping through data-driven insights and innovative solutions. His leadership extends beyond ShipScience, having co-founded and exited Robly.com and served on advisory boards at Ciye and RESA Power, showcasing his commitment to driving corporate growth and enhancing operational strategies.  In 2023, Robinson authored the book Ship Smarter to help scaling businesses manage their logistics challenges.

Anthony is passionate about leveraging technology to streamline supply chains and improve customer experiences in the last mile. When he’s not strategizing shipping solutions, he enjoys connecting with industry leaders, exploring the latest trends in e-commerce and logistics, and spending quality time with his family.

Connect with Anthony on LinkedIn to learn more about his work and insights on optimizing shipping for e-commerce businesses.

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