How to Change Your FedEx Delivery Address

September 27, 2024
by Anthony Robinson

How to Change Your FedEx Delivery Address

Changing your FedEx delivery address may seem daunting, but it is actually quite easy to do. Whether you are moving to a new location or simply want your package delivered to a different address, you can easily change your delivery address. In this article, we will guide you through the process of changing your FedEx delivery address and provide you with tips to ensure a smooth delivery.

Why You Might Need to Change Your FedEx Delivery Address

There are several reasons why you might need to change your FedEx delivery address:

  • If you have recently moved to a new house or apartment, you may want your package to be delivered to your new address.
  • You may be traveling and want your package to be delivered to a different address.
  • The original address you provided was incorrect or incomplete.
  • Concerns about the safety of your package, such as high crime rates or previous experiences with package theft.

Steps to Follow When Changing Your FedEx Delivery Address

  1. Log into your FedEx account.
  2. Select the package you want to change the delivery address for and click on the “Edit” button.
  3. Enter the new delivery address.
  4. Review the details and click on the “Submit” button to save the changes.

Note: There may be additional fees associated with changing your delivery address. These fees will be displayed before you confirm the changes.

How to Change Your FedEx Delivery Address Online

Changing your FedEx delivery address online is quick and easy. Simply log into your FedEx account, select the package, click on the “Edit” button, and enter the new delivery address. After reviewing the details, click on the “Submit” button to save the changes.

Important: Some restrictions may apply if the package is already shipped or out for delivery. Contact FedEx customer service if needed.

How to Change Your FedEx Delivery Address Over the Phone

If you prefer to change your FedEx delivery address over the phone, you can call FedEx customer service at 1-800-GoFedEx (1-800-463-3339). Provide the representative with the tracking number and the new address. The representative will then update the delivery address for you.

Note: Additional fees may apply, and these will be communicated by the representative.

How Long Does it Take for Your Address Change to Take Effect?

It typically takes 24-48 hours for your address change to take effect. However, if your package is already in transit, it may take longer for the new address to be updated.

Note: The time it takes for your address change to take effect may vary depending on the shipping carrier, shipping service, and peak shipping seasons.

Tips for Ensuring a Smooth Delivery After Changing Your Address

  • Contact the recipient to inform them about the change in delivery address.
  • Monitor the delivery status of your package online.
  • Update your address with other relevant parties, such as your bank and subscription services.
  • Leave a note for the new residents of your old address, informing them of your new address.

What Happens if Your Package is Already in Transit?

If your package is already in transit and you need to change the delivery address, contact FedEx customer service immediately. It may be possible to change the delivery address, but it will depend on the package’s location and the shipping speed you selected. Note that additional fees may apply.

If you won't be available at the original delivery address, consider having the package held at a FedEx location for pickup or authorizing a neighbor to sign for the package on your behalf.

Common Mistakes to Avoid When Changing Your FedEx Delivery Address

  • Entering an incorrect or incomplete address.
  • Failing to update the address in time.
  • Not providing enough information to FedEx customer service when changing the address over the phone.

Consider all available delivery options, such as holding the package at a FedEx location or scheduling a specific delivery time.

How to Track Your Package After Changing Your Delivery Address

Once you have changed your FedEx delivery address, you can track the status of your package online. Log into your FedEx account, select the package, and view the latest updates on the delivery status.

Note: Changing your delivery address may affect the estimated delivery date. Contact FedEx customer service to confirm the new estimated delivery date if necessary.

Alternatives to Changing Your FedEx Delivery Address

  • Have the package delivered to a FedEx location for pickup.
  • Have the package held for pickup at the destination address.
  • Authorize someone else to receive the package on your behalf.
  • Contact FedEx customer service to discuss other options.

How to Change a FedEx Office Pickup Location

If you need to change the pickup location for a package, log into your FedEx account, select the package, click on the "Update" button, and choose a new pickup location. Note that the pickup location must be a FedEx location that offers pickup services.

Changing your FedEx delivery address is easy and can be done online or over the phone. By following the steps outlined in this article, you can ensure that your package is delivered to the correct address and avoid common mistakes. Remember to check the delivery status of your package and communicate with the recipient to ensure a smooth delivery.

About the Author

Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious processes. With a Bachelor of Science in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.

In 2003, Anthony founded Relectric.com, the first online marketplace for aftermarket industrial electrical parts. Managing logistics for Relectric.com as it scaled to over seven figures in UPS spend provided him with firsthand experience in overcoming complex shipping challenges. This invaluable experience ignited his passion for solving logistics problems and seamlessly transitioned into the creation of ShipScience in 2018.

Since founding ShipScience, Anthony has empowered numerous e-commerce businesses to navigate the complexities of parcel shipping through data-driven insights and innovative solutions. His leadership extends beyond ShipScience, having co-founded and exited Robly.com and served on advisory boards at Ciye and RESA Power, showcasing his commitment to driving corporate growth and enhancing operational strategies.  In 2023, Robinson authored the book Ship Smarter to help scaling businesses manage their logistics challenges.

Anthony is passionate about leveraging technology to streamline supply chains and improve customer experiences in the last mile. When he’s not strategizing shipping solutions, he enjoys connecting with industry leaders, exploring the latest trends in e-commerce and logistics, and spending quality time with his family.

Connect with Anthony on LinkedIn to learn more about his work and insights on optimizing shipping for e-commerce businesses.

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