How to Change Preferences in FedEx Ship Manager So Pricing Does Not Show on Label

September 27, 2024
by Anthony Robinson

When shipping packages with FedEx, you may not want the pricing information to show up on the label. This could be for various reasons, including confidentiality or simply for a professional look. Thankfully, the FedEx Ship Manager tool allows you to change this preference with just a few clicks. In this article, we will provide you with a step-by-step guide on how to change these preferences, as well as some tips and benefits of doing so.

Why You May Want to Hide Pricing on Your FedEx Labels

For some businesses or individuals, confidentiality is of the utmost importance when it comes to shipping packages. You may not want the recipient or anyone else who handles the package to know how much you paid for shipping. Additionally, removing pricing information can give your shipments a more professional and polished appearance, especially if you are sending products to customers. Whatever your reason for wanting to remove pricing from FedEx labels, it is a quick and easy process.

Another reason why you may want to hide pricing on your FedEx labels is to prevent any potential disputes or disagreements with the recipient over shipping costs. By removing the pricing information, you can avoid any confusion or misunderstandings that may arise if the recipient sees a different shipping cost than what they were expecting. This can help to maintain a positive relationship with your customers and ensure that they are satisfied with their overall experience with your business.

A Step-by-Step Guide to Changing Preferences in FedEx Ship Manager

Changing the preferences in FedEx Ship Manager to hide pricing on labels is simple and straightforward. Follow these steps:

  1. Open the FedEx Ship Manager tool and login to your account.
  2. Click on the "Preferences" tab.
  3. Scroll down to the "Label & Receipt Preferences" section and click on "Edit".
  4. Find the "Pricing" section and select "Hide" from the drop-down menu.
  5. Click "Save" to apply your changes.

Once you have completed these steps, the pricing information will no longer show up on your FedEx labels.

It is important to note that changing the preferences in FedEx Ship Manager may affect other aspects of your shipping process. For example, if you choose to hide pricing on labels, you may also need to update your billing preferences to ensure that you receive accurate invoices. Additionally, if you have any custom label formats or settings, you may need to adjust them to accommodate the changes you have made. Be sure to review all of your preferences and settings carefully before finalizing any changes.

How to Ensure Confidentiality When Shipping Packages

If privacy is your concern, there are additional steps you can take to ensure that your package arrives safely and securely. One option is to use FedEx's signature release feature, which allows you to waive the requirement for a recipient signature on delivery. Instead, you can instruct FedEx to leave the package at a specific location or with a neighbor. This can help protect the privacy of both the shipper and recipient.

Another option is to use a plain, unmarked box for shipping. This can help prevent any unwanted attention or curiosity from those handling the package during transit. Additionally, you can choose to use a shipping service that offers package tracking, so you can monitor the progress of your shipment and ensure that it arrives at its intended destination. By taking these extra precautions, you can have peace of mind knowing that your confidential package is being handled with the utmost care and discretion.

The Benefits of Removing Pricing from Your FedEx Labels

Removing pricing information from your FedEx labels can have several benefits. For one, it can give your shipments a more professional look, which can be especially important if you are sending packages to customers. Additionally, removing pricing information can help protect your privacy and the privacy of the recipient.

Another benefit of removing pricing information from your FedEx labels is that it can prevent any confusion or misunderstandings about the cost of the shipment. This is particularly important if you are sending packages as gifts or for business purposes, as you may not want the recipient to know the exact cost of the item being shipped. By removing pricing information, you can ensure that the focus remains on the product being shipped, rather than its cost.

Tips for Customizing Your FedEx Shipping Labels

If you want to further customize your FedEx shipping labels, there are several options available in FedEx Ship Manager. For example, you can add your company's logo, change the font and font size, and include a return address. Take advantage of these customization options to give your shipments a unique and professional look.

Another way to customize your FedEx shipping labels is by adding special handling instructions. This can be especially useful if you are shipping fragile or perishable items. You can also include delivery instructions, such as "leave at front door" or "signature required." These instructions will be printed directly on the label, ensuring that they are visible to the carrier and recipient.

How to Modify Other Settings in FedEx Ship Manager

Aside from hiding pricing information, there are several other preferences you can modify in FedEx Ship Manager. For example, you can choose to print a label and receipt separately or combined on one page, add insurance to your shipment, and select the type of package you are shipping. Explore the different preferences in the tool to see how you can tailor your FedEx shipping experience to your needs.

Another setting you can modify in FedEx Ship Manager is the delivery options for your shipment. You can choose to require a signature upon delivery, hold the package at a FedEx location for pickup, or even schedule a specific delivery time. These options can be especially useful if you are shipping valuable or time-sensitive items. Take advantage of these features to ensure your package arrives safely and on time.

Common Mistakes to Avoid When Changing Preferences in FedEx Ship Manager

One common mistake when changing preferences in FedEx Ship Manager is forgetting to save your changes. Make sure to click the "Save" button after making any modifications, or your changes will not be applied. Another mistake to avoid is selecting the wrong preference or option, which can cause issues with your shipment. Take the time to double-check your selections before saving your changes.

It is also important to note that some preferences may not be available for certain types of shipments or destinations. Before making any changes, make sure to check if the preference you want to modify is applicable to your specific shipment. Additionally, if you are experiencing any issues with your preferences, try clearing your browser's cache and cookies, as this can sometimes resolve technical issues.

Lastly, if you are unsure about any of the preferences or options in FedEx Ship Manager, don't hesitate to reach out to customer support for assistance. They can provide guidance and help you avoid any potential mistakes or issues with your shipments.

Troubleshooting Issues with Hiding Pricing on Your FedEx Labels

If you encounter any issues when hiding pricing information on your FedEx labels, there are a few troubleshooting steps you can take. First, double-check that you have selected the "Hide" option in the preferences menu. If you are still having issues, try logging out of FedEx Ship Manager and logging back in to see if that resolves the issue. If all else fails, contact FedEx customer support for assistance.

It's important to note that hiding pricing information on your FedEx labels may not be available for all shipping options. Some shipping options may require pricing information to be displayed for customs or regulatory purposes. If you are unable to hide pricing information for a specific shipping option, consider using a different shipping option or contacting FedEx customer support for further guidance.

How to Make Sure Your Packages Arrive Safely and Securely

In addition to hiding pricing information on your FedEx labels, there are several other steps you can take to ensure the safe and secure delivery of your packages. These include securely packaging your items, choosing the appropriate shipping service for your needs, and tracking your shipments online. By taking these steps, you can have peace of mind knowing that your packages are in good hands.

Changing preferences in FedEx Ship Manager to hide pricing on labels is a quick and easy process. Whether you are concerned about privacy or simply want a more professional look for your shipments, follow the step-by-step guide outlined in this article to modify your preferences and take advantage of the many customization options available in the tool.

Another important step to ensure the safe delivery of your packages is to properly label them. Make sure to include the recipient's full name, address, and phone number, as well as your own return address. This will help ensure that your package is delivered to the correct address and can be returned to you if necessary. Additionally, consider adding a "fragile" label or other special handling instructions if your package contains delicate or valuable items.

About the Author

Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious processes. With a Bachelors Degree in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.
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