Anthony Robinson

Founder & CEO of ShipScience
Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious shipping processes. With a Bachelor of Science in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.

In 2003, Anthony founded Relectric.com, the first online marketplace for aftermarket industrial electrical parts. Managing logistics for Relectric.com as it scaled to over seven figures in UPS spend provided him with firsthand experience in overcoming complex shipping challenges. This invaluable experience ignited his passion for solving logistics problems and seamlessly transitioned into the creation of ShipScience in 2018.

Since founding ShipScience, Anthony has empowered numerous e-commerce businesses to navigate the complexities of parcel shipping through data-driven insights and innovative solutions. His leadership extends beyond ShipScience, having co-founded and exited Robly.com and served on advisory boards at Ciye and RESA Power, showcasing his commitment to driving corporate growth and enhancing operational strategies.  In 2023, Robinson authored the book Ship Smarter to help scaling businesses manage their logistics challenges.

Anthony is passionate about leveraging technology to streamline supply chains and improve customer experiences in the last mile. When he’s not strategizing shipping solutions, he enjoys connecting with industry leaders, exploring the latest trends in e-commerce and logistics, and spending quality time with his family.

Connect with Anthony on LinkedIn to learn more about his work and insights on optimizing shipping for e-commerce businesses.

Articles by Anthony:

September 27, 2024
Troubleshooting the FedEx Ship Manager Update Error .3380

FedEx Ship Manager is essential for businesses handling FedEx shipments, offering features like label creation and real-time tracking. However, the .3380 update error can disrupt operations and cause delays. This article explores the functionalities of FedEx Ship Manager, delves into the causes of the .3380 error, and provides actionable solutions to ensure seamless shipping management.

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September 27, 2024
Top 10 3PLs for Medical Supplies and Equipment E-Commerce Businesses

Optimize your medical supplies e-commerce with the top 10 3PLs! Discover how third-party logistics providers enhance order fulfillment through scalability, advanced technology, and cost-efficiency. Learn key selection factors and explore leading companies like XPO, DHL, and FedEx. Streamline your logistics, boost customer satisfaction, and focus on growing your healthcare business effectively.

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September 27, 2024
UPS Didn't Receive Your Package? Here's What to Do Next

Facing UPS delivery issues? Discover common reasons your package isn't received, from incorrect addresses to severe weather. Learn how to track your shipments effectively, steps to take if your package is lost, and how to file claims. Prevent future shipping problems with best practices, and explore alternative carriers for a reliable, hassle-free service experience.

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September 27, 2024
OnTrac vs UDS (United Delivery Service)

In the competitive shipping landscape, OnTrac and UDS offer distinct strengths. OnTrac excels regionally with fast, reliable services in the Western U.S., while UDS provides nationwide coverage and diverse shipping solutions. This comparison explores their services, pricing, technology, and sustainability initiatives, helping businesses choose the ideal logistics partner for their unique needs.

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September 27, 2024
Who Is Authorized to Sign for a FedEx Package?

Master FedEx deliveries with our comprehensive guide on authorized signers. Learn how to set up Signature Release Authorization, designate trusted individuals, and manage signer permissions securely. Understand eligibility, risks, and signature requirements to ensure your packages are delivered safely. Explore solutions for missed deliveries and protect your shipments with accurate shipping information and FedEx services.

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September 27, 2024
How to Connect, Optimize, and Manage United Parcel Service for Salesforce

Connect UPS with Salesforce to streamline shipping, track packages in real-time, and improve customer service. Boost efficiency and reduce errors now!

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September 27, 2024
Get Live Chat Support for UPS WorldShip Now

Enhance your UPS WorldShip experience with live chat support. Receive real-time, 24/7 assistance to streamline shipping operations, quickly resolve issues, and optimize software usage. From installation to tracking, live chat boosts productivity, saves time and money, and ensures seamless, efficient shipping. Ideal for businesses of all sizes, increasing reliability, customer satisfaction, and operational success.

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September 27, 2024
How to Void a Label on FedEx Ship Manager

FedEx Ship Manager is an essential online tool for businesses to efficiently handle shipping tasks, automate processes, and cut costs. This blog explores when to void shipping labels due to errors, cancellations, or duplicates, the repercussions of not voiding, steps to void labels, common issues, and best practices to optimize shipping management and ensure customer satisfaction.

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September 27, 2024
What to Do When Your FedEx 2-Day Shipping Is Late

Experiencing a late FedEx 2-Day Shipping delivery? Learn how to handle delays by tracking your package, contacting FedEx customer service, and filing claims under the FedEx Money-Back Guarantee. Understand common delay causes, adopt best practices to prevent future issues, and explore alternative shipping options to ensure your packages arrive on time.

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September 27, 2024
UPS Shipping Holidays: What You Need to Know

Navigate UPS holiday shipping with our comprehensive guide for businesses. Understand how UPS holidays impact delivery schedules, manage increased shipping volumes, and plan ahead to prevent disruptions. Discover major UPS holidays, financial considerations, best practices, and future trends to ensure timely deliveries and maintain customer satisfaction during peak seasons. Stay informed and streamline your shipping operations.

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