Anthony Robinson

Founder & CEO of ShipScience
Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious shipping processes. With a Bachelor of Science in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.

In 2003, Anthony founded Relectric.com, the first online marketplace for aftermarket industrial electrical parts. Managing logistics for Relectric.com as it scaled to over seven figures in UPS spend provided him with firsthand experience in overcoming complex shipping challenges. This invaluable experience ignited his passion for solving logistics problems and seamlessly transitioned into the creation of ShipScience in 2018.

Since founding ShipScience, Anthony has empowered numerous e-commerce businesses to navigate the complexities of parcel shipping through data-driven insights and innovative solutions. His leadership extends beyond ShipScience, having co-founded and exited Robly.com and served on advisory boards at Ciye and RESA Power, showcasing his commitment to driving corporate growth and enhancing operational strategies.  In 2023, Robinson authored the book Ship Smarter to help scaling businesses manage their logistics challenges.

Anthony is passionate about leveraging technology to streamline supply chains and improve customer experiences in the last mile. When he’s not strategizing shipping solutions, he enjoys connecting with industry leaders, exploring the latest trends in e-commerce and logistics, and spending quality time with his family.

Connect with Anthony on LinkedIn to learn more about his work and insights on optimizing shipping for e-commerce businesses.

Articles by Anthony:

September 27, 2024
How to Contact UPS WorldShip for Support

Discover how UPS WorldShip support can optimize your shipping operations. From installation and configuration to label printing and integration issues, UPS offers multiple support channels including phone, email, live chat, and social media. Benefit from expert assistance, enhanced efficiency, and tailored solutions to ensure seamless and effective shipping for your business.

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September 27, 2024
How to Put Insurance on FedEx Ship Manager

Protect your valuable FedEx shipments with essential insurance. Discover how Declared Value Coverage and FedEx Declared Value Advantage safeguard against loss, damage, and delays. Learn to choose the right coverage, avoid common mistakes, and ensure a smooth shipping experience. Secure your goods and maintain customer trust by insuring your shipments effectively.

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September 27, 2024
How Can UPS Worldship Send an Email to Notify That a Package Has Shipped?

In today's fast-paced world, email notifications are crucial for package shipping, enhancing customer trust, reducing support inquiries, and providing promotional opportunities. Tools like UPS Worldship offer real-time tracking, seamless integrations, and customizable alerts, improving operational efficiency and customer satisfaction. Implementing best practices ensures effective communication and drives customer loyalty throughout the shipping process.

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September 27, 2024
How to Ship with FedEx Ship Manager Without a Zip or Postal Code

Zip and postal codes are crucial for accurate, efficient shipping, enabling streamlined sorting and routing to reduce delivery times and errors. They are essential for automated systems but pose challenges in rural areas, military addresses, or for privacy reasons. Leveraging online tools and detailed address information ensures successful deliveries even without standard postal codes.

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September 27, 2024
Understanding the Basics of FOB Origin

Discover the essentials of FOB Origin in our comprehensive guide for modern businesses. Learn how this shipping term defines responsibility, costs, and risks between buyers and sellers. Explore its benefits, potential drawbacks, and best practices to optimize your logistics strategy. Gain insights to enhance your supply chain efficiency and make informed international trade decisions.

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September 27, 2024
How to Determine the Value of Your USPS Package

Accurately valuing your USPS package ensures correct postage, adequate insurance, and legal compliance. Consider factors like item type, condition, destination, weight, and shipping speed when determining value. Proper valuation protects against loss or damage, avoids costly mistakes, and adheres to regulations. Follow best packing practices and select appropriate USPS insurance to safeguard your shipments effectively.

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September 27, 2024
10 Inspiring Customer Retention Quotes to Help Your Business Grow

In today's competitive business landscape, customer retention is vital for sustained growth and profitability. This blog features ten expert quotes underscoring retention's superiority over acquisition. Explore strategies like personalized experiences, exceptional service, rewards programs, and leveraging social media to foster loyalty. Learn how strong relationships and effective tools enhance retention, driving long-term business success and increased revenue.

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September 27, 2024
How to Make a DHL Claim Successfully

Navigate DHL’s claims process with confidence! Discover common reasons to file, from damaged shipments to delivery delays, and learn step-by-step how to prepare and submit your claim successfully. Gain tips on gathering essential documentation, tracking your claim, and maximizing compensation. Prevent future issues with proper packaging and accurate shipping information. Empower your logistics experience today.

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September 27, 2024
UPS Next Day Air Delivery Not Meeting Time Expectations

Discover the current state of UPS Next Day Air Delivery in our comprehensive overview. Explore factors causing delays, from peak season surges to unforeseen events like weather and COVID-19. Learn how these issues impact customers and businesses, the steps UPS is taking to enhance reliability, and alternative solutions for your urgent shipping needs.

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September 27, 2024
Caught Returning the Wrong Item? Here's What to Do

Caught returning the wrong item? Learn how to handle it gracefully! Check store policies, keep receipts, and remain polite. Click now for helpful tips!

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