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Anthony Robinson

Founder & CEO of ShipScience
Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious shipping processes. With a Bachelor of Science in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.

In 2003, Anthony founded Relectric.com, the first online marketplace for aftermarket industrial electrical parts. Managing logistics for Relectric.com as it scaled to over seven figures in UPS spend provided him with firsthand experience in overcoming complex shipping challenges. This invaluable experience ignited his passion for solving logistics problems and seamlessly transitioned into the creation of ShipScience in 2018.

Since founding ShipScience, Anthony has empowered numerous e-commerce businesses to navigate the complexities of parcel shipping through data-driven insights and innovative solutions. His leadership extends beyond ShipScience, having co-founded and exited Robly.com and served on advisory boards at Ciye and RESA Power, showcasing his commitment to driving corporate growth and enhancing operational strategies.  In 2023, Robinson authored the book Ship Smarter to help scaling businesses manage their logistics challenges.

Anthony is passionate about leveraging technology to streamline supply chains and improve customer experiences in the last mile. When he’s not strategizing shipping solutions, he enjoys connecting with industry leaders, exploring the latest trends in e-commerce and logistics, and spending quality time with his family.

Connect with Anthony on LinkedIn to learn more about his work and insights on optimizing shipping for e-commerce businesses.

Articles by Anthony:

May 14, 2023
How to Use UPS 3 Day Select Commercial Delivery Intercept Collect

Discover how UPS 3 Day Select Commercial Delivery and Delivery Intercept Collect can streamline your business shipping. Ensure packages arrive within three days, save costs compared to overnight services, and gain flexibility with options to reroute or hold shipments. Learn to schedule, track, and optimize your shipping strategy for efficiency and customer satisfaction.

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May 14, 2023
Get the Most Out of UPS Next Day Air Saver Residential Delivery Intercept

Unlock the power of UPS Next Day Air Saver Residential Delivery Intercept. Redirect, reschedule, hold, or return packages effortlessly, ensuring timely deliveries despite unexpected changes. Save time and money while enhancing delivery security and control. Learn how to sign up, optimize usage, and maximize the benefits of this flexible UPS service for seamless shipping management.

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May 14, 2023
Get Your Packages Delivered Quickly with UPS Express Early

When timing is crucial, UPS Express Early guarantees your packages arrive by 8 or 9 AM, ensuring quick and reliable delivery. Ideal for urgent, time-sensitive shipments, this service offers benefits like real-time tracking, insurance, and flexible scheduling, including Saturday delivery in select areas. Invest in UPS Express Early for efficient, stress-free package delivery every time.

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May 14, 2023
Understanding UPS Not Previously Billed Next Day Air Early Residential

Discover the reliability and efficiency of UPS Next Day Air Early Residential in our comprehensive guide. Explore its guaranteed next-day delivery, key features, cost factors, and money-saving tips. Learn about real-time tracking, compare with other shipping options, and understand how weather impacts your deliveries. Ensure your urgent packages arrive on time with expert insights and practical advice.

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May 14, 2023
How to Expedite a UPS Chargeback

Dealing with a UPS chargeback? Our detailed guide helps you act fast and efficiently. Understand the chargeback process, identify common causes like incorrect addresses or damaged goods, and implement prevention strategies. Learn how to gather compelling evidence, communicate effectively with UPS, and use technology to expedite resolutions, minimizing financial losses and maintaining customer trust effortlessly.

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May 14, 2023
How to Request a UPS Shipping Charge Correction for Worldwide Express Saver

Facing incorrect charges with UPS Worldwide Express Saver? Our guide explains how to request shipping charge corrections, ensuring cost accuracy and trust. Discover common billing errors, essential preparation steps, and step-by-step submission instructions. Learn tips for effective communication and follow-up to secure refunds, helping you save money and maintain transparent shipping practices.

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May 14, 2023
How to Request a UPS Shipping Charge Correction for Next Day Air Commercial

Learn to correct overcharged UPS Next Day Air Commercial fees and protect your business finances. This guide covers identifying billing discrepancies, gathering evidence, and submitting a charge correction request. Understand UPS shipping charges, avoid future overcharges, and maintain positive customer relationships by ensuring accurate shipping costs. Follow step-by-step instructions for refunds and better billing accuracy.

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May 14, 2023
How to Request a UPS Shipping Charge Correction for an Undeliverable Next Day Air Return

Discover how to request a UPS shipping charge correction for undeliverable Next Day Air returns in this comprehensive guide. Learn about UPS policies, common delivery issues, and the importance of timely corrections. Follow step-by-step instructions, gather necessary documentation, and implement tips to prevent future problems. Effectively manage shipping costs and maintain customer satisfaction.

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May 14, 2023
How to Request a UPS Shipping Charge Correction for 2nd Day Air Commercial

Learn how to request a UPS shipping charge correction for your 2nd Day Air Commercial shipments. This comprehensive guide covers identifying discrepancies, gathering necessary documentation, submitting requests online, and contacting customer service. Follow our expert tips to avoid future charges and ensure accurate billing, helping your business maintain precise and predictable shipping costs with UPS.

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May 14, 2023
How to Correct Early Undeliverable Returns and Reduce UPS Shipping Charges

Discover effective strategies to minimize undeliverable returns and lower UPS shipping costs. Learn to analyze shipping data, implement address verification, enhance packaging, streamline workflows, and leverage technology solutions. Explore the benefits of partnering with third-party logistics providers and negotiating better rates with carriers. Boost your delivery accuracy, reduce expenses, and enhance customer satisfaction with these actionable tips.

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