Anthony Robinson

Founder & CEO of ShipScience
Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious shipping processes. With a Bachelor of Science in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.

In 2003, Anthony founded Relectric.com, the first online marketplace for aftermarket industrial electrical parts. Managing logistics for Relectric.com as it scaled to over seven figures in UPS spend provided him with firsthand experience in overcoming complex shipping challenges. This invaluable experience ignited his passion for solving logistics problems and seamlessly transitioned into the creation of ShipScience in 2018.

Since founding ShipScience, Anthony has empowered numerous e-commerce businesses to navigate the complexities of parcel shipping through data-driven insights and innovative solutions. His leadership extends beyond ShipScience, having co-founded and exited Robly.com and served on advisory boards at Ciye and RESA Power, showcasing his commitment to driving corporate growth and enhancing operational strategies.  In 2023, Robinson authored the book Ship Smarter to help scaling businesses manage their logistics challenges.

Anthony is passionate about leveraging technology to streamline supply chains and improve customer experiences in the last mile. When he’s not strategizing shipping solutions, he enjoys connecting with industry leaders, exploring the latest trends in e-commerce and logistics, and spending quality time with his family.

Connect with Anthony on LinkedIn to learn more about his work and insights on optimizing shipping for e-commerce businesses.

Articles by Anthony:

May 8, 2023
Exploring the E-commerce Challenges of Payment Processing and Security

In the competitive e-commerce landscape, mastering payment processing and security is crucial. This blog delves into challenges like evolving cyber threats and fraud prevention, explores solutions such as blockchain and SSL, and highlights best practices for PCI compliance and data protection. Equip your online store with strategies to ensure secure transactions and build customer trust.

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May 8, 2023
Overcoming E-Commerce Challenges: Risk Management and Fraud Prevention

E-commerce revolutionizes shopping but introduces risks like fraud and financial losses. This blog delves into challenges in risk management and fraud prevention, highlighting common fraud types and effective strategies such as multi-factor authentication and AI-driven detection. Discover best practices to safeguard your online business, protect against threats, and maintain customer trust in the digital marketplace.

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May 8, 2023
Overcoming E-Commerce Challenges: Supply Chain Management and Optimization

Discover how effective supply chain management drives e-commerce success by reducing costs and enhancing customer satisfaction. Explore common challenges like inventory and returns management, and learn strategies to overcome them, including leveraging technology and prioritizing sustainability. Build a resilient, agile supply chain to stay competitive in the rapidly evolving digital marketplace.

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May 8, 2023
Overcoming E-Commerce Challenges: Strategies for Effective Order Management and Processing

Streamline your e-commerce operations with effective order management strategies. Learn how automation, robust inventory systems, reliable shipping, and cutting-edge technologies can reduce errors, enhance customer satisfaction, and boost profitability. Overcome common challenges by implementing quality control, leveraging data analytics, and embracing innovations like AI and machine learning for seamless order processing and sustainable growth.

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May 8, 2023
Navigating E-Commerce Challenges: Strategies for Shipping and Fulfillment

Discover effective strategies to overcome e-commerce shipping and fulfillment challenges. This guide explores partnering with 3PLs, leveraging technology, managing costs, ensuring accuracy, and enhancing customer service. Learn how to streamline processes, negotiate better rates, handle returns, and balance speed, cost, and quality to deliver exceptional customer experiences and thrive in the competitive online marketplace.

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May 8, 2023
Overcoming E-commerce Challenges: Product Assortment and Merchandising

Mastering e-commerce requires overcoming key challenges in product assortment and merchandising. By leveraging data analytics, retailers can optimize product variety to meet customer demands without overstocking or diluting their brand. Effective merchandising strategies, including personalized recommendations and high-quality visuals, drive sales, enhance customer experience, and ensure long-term success in a competitive online marketplace.

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May 8, 2023
Overcoming E-commerce Challenges: Market Research and Competitive Analysis

Unlock e-commerce success by mastering market research and competitive analysis. Gain deep insights into consumer behavior, optimize pricing strategies, and perform effective SWOT analyses. Identify market trends, analyze competitors, and implement data-driven improvements to enhance customer experience and drive sustainable growth. Stay ahead in the dynamic digital marketplace with ongoing research and strategic adaptation.

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May 8, 2023
Overcoming E-Commerce Challenges Through A/B Testing and Experimentation

Transform your e-commerce business with A/B testing and experimentation. Discover how to optimize conversion rates, understand customer behavior, and overcome challenges like cart abandonment and mobile optimization. Follow best practices, avoid common pitfalls, and employ data-driven strategies to stay competitive. Boost revenue and enhance user experience by systematically testing and refining your online store today.

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May 8, 2023
Exploring E-commerce Challenges: Pricing Strategies

Success in e-commerce hinges on effective pricing strategies amidst fierce competition. This article explores key challenges like competitive pricing, understanding cost of goods sold, dynamic and psychological pricing tactics, and tailored strategies for diverse customer segments. It emphasizes balancing profit margins with customer satisfaction through quality, strategic discounts, and continuous price optimization to thrive in the evolving market.

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May 8, 2023
Exploring E-Commerce Challenges: Cross-Selling and Upselling Techniques

Unlock e-commerce success with cross-selling and upselling strategies. Discover effective techniques like personalized recommendations, product bundling, and AI-powered tools to boost sales and revenue. Learn how to overcome implementation challenges, enhance customer satisfaction, and gain valuable insights. Master best practices and ethical approaches to elevate your online business and achieve sustainable growth.

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