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Anthony Robinson

Founder & CEO of ShipScience
Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious shipping processes. With a Bachelor of Science in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.

In 2003, Anthony founded Relectric.com, the first online marketplace for aftermarket industrial electrical parts. Managing logistics for Relectric.com as it scaled to over seven figures in UPS spend provided him with firsthand experience in overcoming complex shipping challenges. This invaluable experience ignited his passion for solving logistics problems and seamlessly transitioned into the creation of ShipScience in 2018.

Since founding ShipScience, Anthony has empowered numerous e-commerce businesses to navigate the complexities of parcel shipping through data-driven insights and innovative solutions. His leadership extends beyond ShipScience, having co-founded and exited Robly.com and served on advisory boards at Ciye and RESA Power, showcasing his commitment to driving corporate growth and enhancing operational strategies.  In 2023, Robinson authored the book Ship Smarter to help scaling businesses manage their logistics challenges.

Anthony is passionate about leveraging technology to streamline supply chains and improve customer experiences in the last mile. When he’s not strategizing shipping solutions, he enjoys connecting with industry leaders, exploring the latest trends in e-commerce and logistics, and spending quality time with his family.

Connect with Anthony on LinkedIn to learn more about his work and insights on optimizing shipping for e-commerce businesses.

Articles by Anthony:

May 9, 2023
Crafting a Post-Pandemic Playbook: Forget Mega Warehouses, It's All About Local

In a post-pandemic world, supporting local businesses is essential for economic resilience, community growth, and sustainability. Unlike mega warehouses, local enterprises offer agility, reduce environmental impact, and foster strong community ties. Embracing local commerce not only boosts the economy but also cultivates unique, personalized services that enhance consumer loyalty and preserve local culture.

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May 9, 2023
Trigger Warning: An E-Commerce Case Study on Managing Anger

In the digital age, managing customer anger is crucial for e-commerce success. This comprehensive case study explores effective strategies to handle angry customers, reduce negative impacts, and enhance loyalty. Discover how clear communication, well-trained support teams, and proactive measures like Amazon’s best practices can protect your reputation and boost your bottom line.

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May 9, 2023
How to Offer Expedited Shipping to Your Customers

In today's fast-paced e-commerce market, offering expedited shipping is essential for boosting customer satisfaction and driving sales. This comprehensive guide delves into the benefits, different shipping options, cost calculations, selecting reliable providers, setting up your store, effective communication, managing fulfillment, avoiding common mistakes, and future trends, ensuring your business thrives.

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May 9, 2023
The Game Won't Stop: Amazon CEO Jeff Bezos Makes Big News with Union Rings

Amazon upholds its anti-union stance, sparking debates on workers' rights and union roles in modern workplaces. Recent allegations of deceptive tactics to prevent unionization have intensified scrutiny, impacting Amazon's public image and strategies. As leadership shifts and labor dynamics evolve, the ongoing battle highlights broader challenges of unionization in the retail giant and industry.

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May 9, 2023
Shippers vs Carriers: How MailChimp, Japan Dentists, and Amazon are Evolving and Spacing Out

Explore the dynamic shipping industry as ShipScience, Japan Dentists, and Amazon innovate and differentiate between shippers and carriers. Delve into evolving practices, sustainability, automation, and technological advancements reshaping logistics. Understand key challenges and future trends, and discover effective strategies for collaboration to navigate the complex landscape of modern shipping.

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May 9, 2023
The Blanket Approach to Ecommerce Success with Big Sky Fulfillment

Unlock ecommerce success with Big Sky Fulfillment's Blanket Approach. As a leading 3PL provider, Big Sky delivers comprehensive services—including inventory management, packing, and shipping—leveraging advanced technology and data analytics. Their scalable, customer-centric solutions reduce costs, enhance accuracy, and accelerate deliveries, enabling your business to grow efficiently and stay competitive in the market.

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May 9, 2023
Examining the Impact of Brexit on Global Logistics

Brexit has transformed global logistics, disrupting cross-border trade with new tariffs, customs procedures, and supply chain challenges. From increased costs and transportation delays to workforce shortages and evolving trade agreements, businesses must adapt with resilient strategies and innovative technologies. Explore expert insights and case studies on navigating the post-Brexit logistics landscape.

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May 9, 2023
How to Ship Heavy Items Without Ruining Profits

Master the complexities of shipping heavy items without sacrificing profits. Discover essential strategies for robust packaging, cost-effective shipping methods, and negotiating the best rates. Ensure safe and secure transport, navigate customs, leverage cutting-edge technology, and adopt sustainable practices. Optimize your shipping process to maintain profitability and secure your business’s success.

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May 9, 2023
How to Calculate Shipping Costs, Discounts, and More with Calculators

Accurately calculating shipping costs is vital for business profitability and customer satisfaction. This guide explores using shipping cost calculators to estimate expenses, apply discounts, and manage fees. Learn about different calculator types, essential cost components, strategies to reduce costs without compromising service, and best practices to ensure precise shipping estimates and sustainable operations.

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May 9, 2023
How to Deliver Orders Fast: Meeting Customers' Expectations

In today’s fast-paced market, delivering orders swiftly is crucial for customer satisfaction and business success. Streamlining fulfillment processes, leveraging advanced technologies, and effective inventory management set companies apart from competitors. Fast delivery not only boosts customer loyalty and increases revenue but also enhances brand reputation. Embrace these strategies to meet and exceed customer expectations.

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