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Anthony Robinson

Founder & CEO of ShipScience
Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious shipping processes. With a Bachelor of Science in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.

In 2003, Anthony founded Relectric.com, the first online marketplace for aftermarket industrial electrical parts. Managing logistics for Relectric.com as it scaled to over seven figures in UPS spend provided him with firsthand experience in overcoming complex shipping challenges. This invaluable experience ignited his passion for solving logistics problems and seamlessly transitioned into the creation of ShipScience in 2018.

Since founding ShipScience, Anthony has empowered numerous e-commerce businesses to navigate the complexities of parcel shipping through data-driven insights and innovative solutions. His leadership extends beyond ShipScience, having co-founded and exited Robly.com and served on advisory boards at Ciye and RESA Power, showcasing his commitment to driving corporate growth and enhancing operational strategies.  In 2023, Robinson authored the book Ship Smarter to help scaling businesses manage their logistics challenges.

Anthony is passionate about leveraging technology to streamline supply chains and improve customer experiences in the last mile. When he’s not strategizing shipping solutions, he enjoys connecting with industry leaders, exploring the latest trends in e-commerce and logistics, and spending quality time with his family.

Connect with Anthony on LinkedIn to learn more about his work and insights on optimizing shipping for e-commerce businesses.

Articles by Anthony:

May 9, 2023
Exploring the Latest Retail Trends in Ecommerce Returns Management and Omnichannel Strategies

Master the latest retail trends with our deep dive into ecommerce returns management and omnichannel strategies. Discover how seamless returns, integrated online and offline channels, and innovative technologies like AI and blockchain enhance customer satisfaction and drive sales. Learn best practices, overcome challenges, and explore success stories from industry leaders to stay competitive in today’s dynamic market.

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May 9, 2023
Exploring the Benefits of Warehouse Parcel Lockers in Canada

As e-commerce surges in Canada, managing deliveries becomes challenging for businesses. Warehouse parcel lockers provide a secure, convenient solution, offering customers 24/7 access and businesses reduced operational costs. These lockers enhance efficiency, support environmental sustainability, and improve customer satisfaction. Explore how warehouse parcel lockers are transforming Canada’s parcel delivery landscape into a seamless, modern system.

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May 9, 2023
Creating the Ultimate Unboxing Experience

In today’s competitive ecommerce landscape, a memorable unboxing experience is essential for standing out and building customer loyalty. From personalized touches and sustainable packaging to engaging social media sharing and digital enhancements, every detail enhances brand perception and fosters emotional connections. Emphasizing these strategies can drive repeat purchases and elevate your brand’s success.

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May 9, 2023
Making B2B Fulfillment Easy: Tips and Strategies for Success

Simplify B2B fulfillment with our comprehensive tips and strategies. Learn to manage orders, optimize inventory, leverage advanced technology, and choose the right fulfillment partner. Overcome common challenges faced by SMEs, streamline processes, and enhance customer satisfaction. Drive business success with efficient, reliable, and scalable fulfillment solutions.

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May 9, 2023
Taking Your Customer Service to the Next Level: Tips for Improving Your Customer Experience

In today’s competitive landscape, exceptional customer service drives loyalty and growth. Key elements include personalization, empathy, responsiveness, and consistency. Leveraging technologies like CRM systems and chatbots enhances efficiency and satisfaction. Empowering employees and continuously measuring service performance fosters brand loyalty. Learn how top companies excel in customer experience to boost revenue and stand out.

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May 9, 2023
Making Returns Easy in Ecommerce: A Step-by-Step Guide

Enhance your ecommerce success by simplifying the return process. Our step-by-step guide highlights the importance of hassle-free returns, boosting customer trust, reducing cart abandonment, and increasing sales. Learn to create effective policies, communicate clearly, choose the right shipping methods, implement automation, and stay ahead with future trends. Foster loyalty and differentiate your brand in a competitive market.

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May 9, 2023
3PLs: Everything You Need to Know in 6 Minutes

Explore the essentials of Third-Party Logistics (3PL) with our in-depth guide. Understand how 3PLs streamline transportation, warehousing, and fulfillment, offering cost savings, flexibility, and access to advanced technology. Learn to select the right 3PL partner, debunk common myths, and leverage future trends to enhance your logistics operations and drive business growth.

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May 9, 2023
How Parcel Zone Skipping is Transforming the Last Mile Delivery Landscape

Revolutionize last mile delivery with parcel zone skipping—a game-changing strategy that reduces costs, accelerates deliveries, and lowers carbon emissions. By shipping directly from fulfillment centers to customers, companies like Amazon and FedEx enhance efficiency and customer satisfaction. Embrace this innovative approach to streamline logistics, boost sustainability, and stay competitive in e-commerce.

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May 9, 2023
Protecting Your Brand and Customer Information with Ecommerce Security

In today’s digital landscape, ecommerce security is paramount for protecting your brand, customer information, and reputation from cyberattacks and data breaches. Implement robust measures such as SSL encryption, two-factor authentication, and regular security audits to build customer trust, prevent financial losses, and ensure safe online transactions. Prioritizing security leads to a successful, trustworthy ecommerce business.

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May 9, 2023
7 Must-Have Features for Ecommerce Warehouse Software

Optimize your ecommerce operations with warehouse software that features robust inventory management, order fulfillment automation, real-time stock updates, and seamless shipping carrier integration. Enhance decision-making through comprehensive reporting and analytics, enjoy a customizable user interface, and ensure scalability to grow with your business. These essential tools boost efficiency, reduce errors, and increase profitability.

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