Anthony Robinson

Founder & CEO of ShipScience
Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious shipping processes. With a Bachelor of Science in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.

In 2003, Anthony founded Relectric.com, the first online marketplace for aftermarket industrial electrical parts. Managing logistics for Relectric.com as it scaled to over seven figures in UPS spend provided him with firsthand experience in overcoming complex shipping challenges. This invaluable experience ignited his passion for solving logistics problems and seamlessly transitioned into the creation of ShipScience in 2018.

Since founding ShipScience, Anthony has empowered numerous e-commerce businesses to navigate the complexities of parcel shipping through data-driven insights and innovative solutions. His leadership extends beyond ShipScience, having co-founded and exited Robly.com and served on advisory boards at Ciye and RESA Power, showcasing his commitment to driving corporate growth and enhancing operational strategies.  In 2023, Robinson authored the book Ship Smarter to help scaling businesses manage their logistics challenges.

Anthony is passionate about leveraging technology to streamline supply chains and improve customer experiences in the last mile. When he’s not strategizing shipping solutions, he enjoys connecting with industry leaders, exploring the latest trends in e-commerce and logistics, and spending quality time with his family.

Connect with Anthony on LinkedIn to learn more about his work and insights on optimizing shipping for e-commerce businesses.

Articles by Anthony:

May 8, 2023
The Importance of Excellent Customer Service

Providing excellent customer service is crucial for business success, enhancing reputation, fostering loyalty, and increasing profits. This comprehensive article explores the impact of customer service on brand strength, examines key factors like empathy, personalization, and timely responses, and outlines effective strategies including leveraging technology and employee training. It also highlights common mistakes to avoid and future trends to ensure sustained growth and a competitive edge.

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May 8, 2023
Streamlining Your Order Processing for Maximum Efficiency

Streamline your order processing to enhance productivity and customer satisfaction. Identify and remove bottlenecks, select the right software, and automate tasks for faster, more accurate operations. Integrate with key business tools, optimize inventory management, and train staff on best practices. Use data analysis to continually refine your system, driving efficiency and customer loyalty.

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May 8, 2023
Strategies for Effective Inventory Replenishment

Master inventory replenishment with proven strategies that boost order fulfillment, reduce costs, and enhance customer satisfaction. Explore forecasting techniques, automation, and advanced technologies like predictive analytics and IoT sensors. Learn from industry leaders, overcome common challenges, and optimize your supply chain for efficiency and profitability. Unlock your business's full potential.

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May 8, 2023
The Benefits of Accurate Inventory Forecasting

Accurate inventory forecasting is crucial for retail and manufacturing success, enabling businesses to optimize inventory levels, prevent stockouts and overstock, reduce costs, and enhance customer satisfaction. By leveraging advanced technologies like AI and ERP systems, collaborating with suppliers, and understanding demand patterns, companies achieve higher sales growth and maintain a competitive edge in the market.

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May 8, 2023
How to Master Product Photography for Your Business

Master product photography to elevate your e-commerce business. This guide explores essential aspects like lighting, composition, camera settings, and editing techniques. Discover how to select the right equipment, decide between DIY and professional photographers, optimize images for SEO, and create a consistent brand identity. Enhance sales, reduce returns, and strengthen your online presence with high-quality visuals.

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May 8, 2023
Writing Effective Product Descriptions to Increase Sales

Effective product descriptions are essential in e-commerce, communicating benefits and features to entice customers and boost SEO visibility. By understanding your target audience and using persuasive language, well-crafted descriptions enhance engagement, reduce returns, and drive sales. Incorporate clear formatting, visuals, and strategic keywords to optimize readability and conversions, ensuring your products stand out in a competitive marketplace.

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May 8, 2023
How to Reduce Cart Abandonment and Increase Your Online Sales

Discover effective strategies to reduce cart abandonment and boost your online sales. Learn how to address issues like unexpected shipping costs, complicated checkout processes, and lack of trust. Implement tactics such as offering free shipping, simplifying checkout, providing multiple payment options, leveraging email retargeting, and enhancing mobile optimization to increase conversions and enhance customer satisfaction.

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May 8, 2023
How to Track Your Order Easily and Quickly

Learn how to effortlessly track your online orders with our comprehensive guide. Discover the importance of order tracking for timely delivery and peace of mind, explore various tracking methods and tools, troubleshoot common issues, manage multiple shipments efficiently, and leverage real-time updates across different carriers. Ensure accurate tracking and enhance your shopping experience today.

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May 8, 2023
Understanding the Benefits of Effective Return Management

Effective return management is essential for e-commerce success, reducing financial losses and fostering customer loyalty. With returns accounting for up to 30% of sales, clear policies and streamlined processes build trust and drive sales. Leveraging technology and best practices enhances satisfaction, boosts profit margins, and ensures long-term business growth.

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May 8, 2023
Developing an Effective Pricing Strategy for Your Business

Developing a strategic pricing plan is essential for business success, impacting product development, marketing, and profitability. A well-crafted pricing strategy balances attracting customers with maintaining profit margins. By analyzing competitors and understanding customer price sensitivity, businesses can choose effective approaches like value-based, dynamic, or tiered pricing to enhance market position, manage inventory, and build long-term loyalty.

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