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Anthony Robinson

Founder & CEO of ShipScience
Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious shipping processes. With a Bachelor of Science in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.

In 2003, Anthony founded Relectric.com, the first online marketplace for aftermarket industrial electrical parts. Managing logistics for Relectric.com as it scaled to over seven figures in UPS spend provided him with firsthand experience in overcoming complex shipping challenges. This invaluable experience ignited his passion for solving logistics problems and seamlessly transitioned into the creation of ShipScience in 2018.

Since founding ShipScience, Anthony has empowered numerous e-commerce businesses to navigate the complexities of parcel shipping through data-driven insights and innovative solutions. His leadership extends beyond ShipScience, having co-founded and exited Robly.com and served on advisory boards at Ciye and RESA Power, showcasing his commitment to driving corporate growth and enhancing operational strategies.  In 2023, Robinson authored the book Ship Smarter to help scaling businesses manage their logistics challenges.

Anthony is passionate about leveraging technology to streamline supply chains and improve customer experiences in the last mile. When he’s not strategizing shipping solutions, he enjoys connecting with industry leaders, exploring the latest trends in e-commerce and logistics, and spending quality time with his family.

Connect with Anthony on LinkedIn to learn more about his work and insights on optimizing shipping for e-commerce businesses.

Articles by Anthony:

May 8, 2023
Optimizing Delivery for E-Commerce Logistics

Efficient delivery is vital for e-commerce success, boosting customer loyalty, reducing costs, and enhancing brand reputation. Utilizing technology like real-time tracking and data analytics optimizes logistics and last-mile deliveries. Offering customizable and eco-friendly options improves satisfaction and supports sustainability. Embracing innovations such as drones and autonomous vehicles provides a competitive edge in the evolving e-commerce landscape.

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May 8, 2023
How Delivery Notifications Can Improve E-Commerce Logistics

Delivery notifications are crucial in e-commerce, enhancing customer satisfaction and optimizing logistics. By providing real-time updates and leveraging technologies like AI and machine learning, businesses build trust, reduce inquiries, and streamline operations. Successful implementations by giants like Amazon demonstrate their impact on customer loyalty and business growth. Embracing delivery notifications is essential for thriving in today’s competitive market.

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May 8, 2023
Improving Delivery Speed in E-Commerce Logistics

In today’s competitive e-commerce landscape, delivery speed is crucial for customer satisfaction and loyalty. This blog explores the importance of rapid delivery, the logistical challenges faced, and effective strategies like automation, drone delivery, and data analytics. Discover how optimizing your logistics can boost revenue, enhance your competitive edge, and ensure sustainable operations.

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May 8, 2023
How Delivery Tracking Can Improve Your E-Commerce Logistics

Delivery tracking is essential for e-commerce success, enhancing customer satisfaction with real-time updates and boosting operational efficiency by identifying shipping inefficiencies. It reduces costs through optimized routes and fosters customer loyalty. Selecting the right tracking system and leveraging advanced technologies like AI and blockchain can streamline operations, improve accuracy, and ensure a superior shopping experience.

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May 8, 2023
The Benefits of Using Fulfillment Centers for E-Commerce Logistics

Discover the transformative benefits of fulfillment centers in e-commerce logistics. From reducing costs by up to 30% and enhancing scalability to ensuring faster deliveries and superior customer service, fulfillment centers empower online retailers to manage inventory efficiently and streamline order processing. Embrace these third-party solutions to boost operational efficiency and drive your e-commerce success.

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May 8, 2023
The Benefits of Same-Day Delivery in E-Commerce Logistics

In the competitive world of e-commerce, same-day delivery meets consumers' demand for speed, boosting satisfaction and loyalty. This logistics solution drives sales growth and distinguishes businesses from rivals. Despite challenges like supply chain efficiency and higher costs, leveraging advanced technologies and strategic planning enables successful implementation, making same-day delivery a game-changer for online retailers.

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May 8, 2023
Next-Day Delivery: The Benefits of E-Commerce Logistics

The e-commerce boom demands innovative logistics solutions for next-day delivery, enhancing customer satisfaction and loyalty. This blog explores key elements like efficient order processing, reliable transportation, and strategic warehousing. It delves into technology’s role, including AI and route optimization, and the benefits of outsourcing to 3PLs. Future trends promise sustainable and automated logistics, ensuring competitive advantage.

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May 8, 2023
Understanding the Benefits of Reverse Logistics in E-Commerce

Reverse logistics is vital for e-commerce, tackling high return rates of up to 30%. Efficiently managing returns, repairs, and recycling reduces costs and waste while enhancing customer satisfaction and loyalty. Leveraging technologies like AI and blockchain boosts transparency and effectiveness, providing a competitive edge and promoting sustainability in the online retail landscape.

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May 8, 2023
Understanding the Complexities of E-Commerce Logistics and Customs Clearance

E-commerce has transformed global markets, enabling businesses to reach customers worldwide. Central to this success are efficient logistics and seamless customs clearance. This article explores key components such as transportation, inventory management, and order fulfillment, discusses common challenges, and provides effective strategies and emerging technologies to optimize operations, ensure compliance, and enhance the customer experience.

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May 8, 2023
Navigating Cross-Border Shipping for E-Commerce Logistics

Expand your e-commerce globally with effective cross-border shipping. Overcome challenges like customs regulations, shipping costs, and cultural barriers by partnering with reliable logistics providers and leveraging advanced technology. Discover best practices to enhance revenue, boost brand recognition, diversify your customer base, and ensure customer satisfaction while effectively navigating international logistics complexities.

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