Anthony Robinson

Founder & CEO of ShipScience
Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious shipping processes. With a Bachelor of Science in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.

In 2003, Anthony founded Relectric.com, the first online marketplace for aftermarket industrial electrical parts. Managing logistics for Relectric.com as it scaled to over seven figures in UPS spend provided him with firsthand experience in overcoming complex shipping challenges. This invaluable experience ignited his passion for solving logistics problems and seamlessly transitioned into the creation of ShipScience in 2018.

Since founding ShipScience, Anthony has empowered numerous e-commerce businesses to navigate the complexities of parcel shipping through data-driven insights and innovative solutions. His leadership extends beyond ShipScience, having co-founded and exited Robly.com and served on advisory boards at Ciye and RESA Power, showcasing his commitment to driving corporate growth and enhancing operational strategies.  In 2023, Robinson authored the book Ship Smarter to help scaling businesses manage their logistics challenges.

Anthony is passionate about leveraging technology to streamline supply chains and improve customer experiences in the last mile. When he’s not strategizing shipping solutions, he enjoys connecting with industry leaders, exploring the latest trends in e-commerce and logistics, and spending quality time with his family.

Connect with Anthony on LinkedIn to learn more about his work and insights on optimizing shipping for e-commerce businesses.

Articles by Anthony:

September 27, 2024
DHL eCommerce vs USPS (United States Postal Service)

In the competitive e-commerce landscape, choosing the right shipping carrier is crucial. This overview compares DHL eCommerce and USPS, highlighting DHL’s strengths in international shipping speed and efficiency against USPS’s extensive domestic coverage and cost-effective options. Explore factors like rates, delivery speed, tracking, and customer service to select the best carrier for your business needs.

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September 27, 2024
How to Edit, Delete, and Add Pickup Addresses in FedEx Ship Manager

Discover how FedEx Ship Manager transforms your shipping operations with tools for shipment creation, label printing, and real-time tracking. Learn to manage pickup addresses seamlessly, optimize workflows, and enjoy benefits like cost savings and enhanced accuracy. Streamline your business shipping processes and boost customer satisfaction with FedEx Ship Manager.

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September 27, 2024
Understanding UPS Declared Value and Its Benefits

Protect your valuable shipments with the UPS Declared Value program. This guide explores how declaring a higher value ensures enhanced compensation for lost or damaged items, distinguishes it from insurance, and highlights benefits like customer assurance and cost savings. Learn how to add declared value, understand coverage limitations, avoid common mistakes, and maximize your shipping protection effectively.

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September 27, 2024
Understanding UPS Returns Services and Pickup Attempts on 1st, 2nd and 3rd Day

Discover how UPS Returns can revolutionize your business by simplifying the return process and boosting customer satisfaction. With features like automated label generation, real-time tracking, and various return options, UPS Returns enhances inventory management and operational efficiency. Streamline your returns, reduce costs, and build customer loyalty with UPS’s comprehensive return services.

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September 27, 2024
How to Use FedEx Receiver Pays Shipping for Your Business

FedEx Receiver Pays Shipping offers businesses a strategic way to manage shipping costs by transferring expenses to the recipient. This method enhances cash flow, enables offering free shipping without additional costs, and boosts operational efficiency. Our comprehensive guide covers how it works, benefits, setup steps, cost-saving strategies, best practices, and comparisons with other shipping options to elevate your business.

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September 27, 2024
Understanding When a Direct Signature Is Required for FedEx Ship Manager

Ensure secure and accountable deliveries with FedEx’s Direct Signature Required option. Ideal for high-value, sensitive, or regulated shipments, this service guarantees packages are personally signed for by the intended recipient, reducing theft and providing proof of delivery. Discover how FedEx Ship Manager facilitates direct signatures, enhances security, and offers peace of mind for your important shipments.

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September 27, 2024
How to Save a UPS Label Worldship as a PDF

Streamline your shipping process by saving UPS WorldShip labels as PDFs. This guide covers the importance of PDFs for compatibility, accuracy, security, and efficient storage. Follow our step-by-step instructions to generate, configure, and save your labels seamlessly. Overcome common challenges and implement best practices to enhance your business’s shipping operations and ensure reliable deliveries.

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September 27, 2024
Why Is FedEx Ship Manager Unable to Process Your Request at This Time?

FedEx Ship Manager streamlines global shipping operations, yet users often encounter errors like "unable to process your request at this time." This article examines common causes such as network issues, incorrect credentials, and outdated software, providing comprehensive troubleshooting steps. Discover how to prevent disruptions, maintain seamless shipping workflows, and keep your business operations running smoothly.

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September 27, 2024
Package Received After FedEx Cutoff: What to Do Next

Master FedEx’s cutoff times and delivery schedules to ensure timely shipments. Explore various service options like First Overnight and Ground, understand factors affecting delivery such as package size and weather, and learn how to track packages effectively. Discover strategies to prevent delays, resolve delivery issues, and know your consumer rights for a seamless shipping experience.

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September 27, 2024
Understanding FedEx Ground Insurance Rates

Ensure safe deliveries with our comprehensive 2024 guide to FedEx Ground insurance rates. Learn how to compare coverage options, understand factors affecting costs, choose the right protection level, and navigate the claims process. Discover best packaging practices and strategies to lower your shipping insurance expenses, safeguarding your online business against transit loss or damage.

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