Anthony Robinson

Founder & CEO of ShipScience
Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious shipping processes. With a Bachelor of Science in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.

In 2003, Anthony founded Relectric.com, the first online marketplace for aftermarket industrial electrical parts. Managing logistics for Relectric.com as it scaled to over seven figures in UPS spend provided him with firsthand experience in overcoming complex shipping challenges. This invaluable experience ignited his passion for solving logistics problems and seamlessly transitioned into the creation of ShipScience in 2018.

Since founding ShipScience, Anthony has empowered numerous e-commerce businesses to navigate the complexities of parcel shipping through data-driven insights and innovative solutions. His leadership extends beyond ShipScience, having co-founded and exited Robly.com and served on advisory boards at Ciye and RESA Power, showcasing his commitment to driving corporate growth and enhancing operational strategies.  In 2023, Robinson authored the book Ship Smarter to help scaling businesses manage their logistics challenges.

Anthony is passionate about leveraging technology to streamline supply chains and improve customer experiences in the last mile. When he’s not strategizing shipping solutions, he enjoys connecting with industry leaders, exploring the latest trends in e-commerce and logistics, and spending quality time with his family.

Connect with Anthony on LinkedIn to learn more about his work and insights on optimizing shipping for e-commerce businesses.

Articles by Anthony:

May 8, 2023
Balancing Growth and Operational Stability: Challenges of E-commerce

Explore the rapid evolution of e-commerce, projected to exceed $6 trillion by 2024. Discover key growth drivers like technological advancements, shifting consumer behaviors, global reach, and digital marketing. Learn how businesses balance expansion with operational stability through strategic investments in technology, talent, and risk management, ensuring sustainable success in the dynamic online marketplace.

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May 8, 2023
Overcoming E-Commerce Challenges: Optimizing Shipping and Returns Processes

As e-commerce thrives, shipping and returns are essential for success. With 11% of U.S. consumers abandoning carts due to poor processes, optimizing shipping speed, reliability, and easy returns boosts customer satisfaction, reduces abandonment, and increases conversions. Additionally, implementing best practices, leveraging technology and data analytics fosters loyalty, differentiates your business, and drives sustainable business growth.

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May 8, 2023
Overcoming E-Commerce Challenges: Managing Supplier and Vendor Relationships

Master supplier and vendor management to propel your e-commerce business. Discover strategies for building strong relationships, overcoming communication and cultural challenges, negotiating effectively, and balancing cost with quality. Learn best practices for trust, transparency, and collaboration to ensure timely deliveries and high product standards, ultimately enhancing customer satisfaction and driving growth.

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May 8, 2023
Streamlining Order Fulfillment and Logistics: Overcoming E-Commerce Challenges

Efficient order fulfillment is vital for e-commerce success, enhancing customer satisfaction and loyalty while minimizing returns. Addressing logistics challenges like delivery speed and returns management, optimizing warehouse operations through organization and automation, leveraging technology for inventory and shipping, and implementing effective shipping strategies are key. Avoid common pitfalls to ensure seamless fulfillment and maximize customer satisfaction.

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May 8, 2023
Assessing the Return on Investment for New E-Commerce Initiatives: Challenges and Strategies

In today’s digital marketplace, accurately measuring ROI for e-commerce initiatives is essential for growth and profitability. This blog explores the importance of ROI assessment, addresses challenges like data integration and high costs, and offers effective strategies such as SMART goals and advanced analytics. Discover how to optimize your e-commerce investments and maintain a competitive edge.

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May 8, 2023
Evaluating the Financial Impact of E-Commerce Marketing Campaigns: Challenges and Solutions

Effectively measure the financial impact of e-commerce marketing campaigns by defining clear goals and tracking key metrics like conversion rates, CPA, and ROI. Overcome challenges such as attribution and scalability using robust analytics tools like Google Analytics. Optimize budgets with data-driven strategies, personalized campaigns, and continuous monitoring. Embrace advanced analytics and omnichannel approaches to maximize ROI and drive business growth.

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May 8, 2023
Overcoming E-Commerce Challenges: Ensuring Tax Compliance

Tax compliance is crucial for e-commerce businesses to avoid legal penalties and build customer trust. Navigating complex tax laws requires understanding various taxes, leveraging technology, and seeking professional guidance. Implementing best practices ensures accurate filings, timely remittance, and sustainable growth. Discover strategies and insights to master tax compliance and foster a trustworthy online business.

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May 8, 2023
Navigating E-Commerce Challenges: Balancing Profitability and Growth

Unlock e-commerce success by mastering the balance between profitability and growth. Discover strategic planning, data-driven strategies, effective cost management, and customer retention techniques. Navigate challenges like high acquisition costs, supply chain optimization, and cybersecurity. Embrace emerging technologies, enhance customer experience, and stay ahead with future trends to drive sustained online business growth.

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May 8, 2023
Overcoming E-Commerce Challenges: Managing Cash Flow and Financial Planning

Mastering cash flow is vital for e-commerce success. Learn to monitor inflows and outflows, maintain liquidity, and invest in growth. Overcome common challenges like payment processing and inventory management with strategic planning and technology tools. Effective cash flow management ensures steady operations, timely payments, and sustainable profitability, setting your online business up for long-term success.

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May 8, 2023
Navigating Regulatory and Compliance Challenges: A Guide to Overcoming E-Commerce Challenges

Navigate the complex regulatory landscape of e-commerce with ease. Discover essential compliance areas including consumer protection, data privacy, taxation, and industry-specific standards. Learn strategies to mitigate risks, leverage technology for compliance, and build customer trust. Stay ahead of legal obligations to ensure your online business thrives safely and sustainably in today’s competitive market.

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