Anthony Robinson

Founder & CEO of ShipScience
Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious shipping processes. With a Bachelor of Science in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.

In 2003, Anthony founded Relectric.com, the first online marketplace for aftermarket industrial electrical parts. Managing logistics for Relectric.com as it scaled to over seven figures in UPS spend provided him with firsthand experience in overcoming complex shipping challenges. This invaluable experience ignited his passion for solving logistics problems and seamlessly transitioned into the creation of ShipScience in 2018.

Since founding ShipScience, Anthony has empowered numerous e-commerce businesses to navigate the complexities of parcel shipping through data-driven insights and innovative solutions. His leadership extends beyond ShipScience, having co-founded and exited Robly.com and served on advisory boards at Ciye and RESA Power, showcasing his commitment to driving corporate growth and enhancing operational strategies.  In 2023, Robinson authored the book Ship Smarter to help scaling businesses manage their logistics challenges.

Anthony is passionate about leveraging technology to streamline supply chains and improve customer experiences in the last mile. When he’s not strategizing shipping solutions, he enjoys connecting with industry leaders, exploring the latest trends in e-commerce and logistics, and spending quality time with his family.

Connect with Anthony on LinkedIn to learn more about his work and insights on optimizing shipping for e-commerce businesses.

Articles by Anthony:

May 8, 2023
Navigating Regulatory and Compliance Challenges: A Guide to Overcoming E-Commerce Challenges

Navigate the complex regulatory landscape of e-commerce with ease. Discover essential compliance areas including consumer protection, data privacy, taxation, and industry-specific standards. Learn strategies to mitigate risks, leverage technology for compliance, and build customer trust. Stay ahead of legal obligations to ensure your online business thrives safely and sustainably in today’s competitive market.

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May 8, 2023
Overcoming E-Commerce Challenges to Ensure a Seamless Customer Experience

E-commerce offers immense growth and engagement opportunities, but businesses must navigate challenges like managing customer expectations, ensuring cybersecurity, reliable shipping, and efficient returns. Enhancing customer experience through personalization, streamlined processes, and real-time support is crucial. Leveraging technology, balancing costs, and building trust and loyalty are key to thriving in the competitive digital marketplace.

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May 8, 2023
Overcoming E-Commerce Challenges with Data Analytics for Decision-Making

Discover how data analytics empowers e-commerce businesses to overcome challenges like intense competition and customer retention. By leveraging big data, companies can gain deep insights into customer behavior, optimize operations, personalize marketing strategies, and enhance cybersecurity. Embrace a data-driven approach to boost growth, improve efficiency, and secure long-term success in the dynamic digital marketplace.

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May 8, 2023
Identifying Effective Marketing Channels and Strategies to Overcome E-Commerce Challenges

Dive into the dynamic e-commerce landscape, overcoming challenges like secure payment processing and intense competition while seizing opportunities to reach global audiences and leverage data analytics. Learn effective marketing channels such as social media, email, and influencer partnerships. Develop a strategic plan, optimize SEO, enhance user experience, and embrace emerging trends for online success.

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May 8, 2023
Overcoming E-Commerce Challenges: Scaling Your Business and Managing Growth

Discover the essentials of scaling your e-commerce business seamlessly. From expanding into new markets and diversifying product offerings to leveraging advanced technologies and optimizing customer experiences, this guide covers effective strategies for sustainable growth. Learn to manage rapid expansion, utilize data analytics, and maintain financial stability to ensure long-term success in the competitive online marketplace.

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May 8, 2023
Navigating the Challenges of Expanding Product Offerings in E-commerce

Unlock your e-commerce store’s growth by expertly expanding your product range. Discover how to identify product gaps, select profitable items, evaluate reliable suppliers, and manage inventory effectively. Learn strategic marketing tips, overcome technical challenges, optimize your website, and continuously measure success to boost your customer base and increase revenue. Start growing today!

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May 8, 2023
Overcoming E-commerce Challenges: Optimizing Customer Acquisition Costs

Learn how to overcome e-commerce challenges by optimizing Customer Acquisition Cost (CAC). Discover effective strategies like personalized marketing, SEO, and targeted advertising to reduce expenses while boosting conversions. Understand key metrics, leverage social media, and implement data-driven decisions to drive growth and enhance profitability in a competitive online marketplace.

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May 8, 2023
Overcoming E-Commerce Challenges: Developing a Loyal Customer Base

In e-commerce, customer loyalty is crucial for sustained profitability and a strong brand identity. This blog explores challenges such as building online trust and standing out in a crowded market, and offers effective strategies including exceptional customer service, loyalty programs, personalized shopping experiences, active social media engagement, and streamlined checkout processes. Learn how to cultivate enduring customer relationships.

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May 8, 2023
Overcoming E-Commerce Challenges: Building a Strong Brand Identity

Discover how establishing a strong brand identity can set your e-commerce business apart in a saturated market. Learn to overcome common challenges by defining your unique values, crafting an engaging story, maintaining visual consistency, enhancing customer experience, and leveraging social media. Build trust, foster loyalty, and drive success with practical strategies for a resilient brand identity.

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May 8, 2023
Navigating E-Commerce Challenges: Adapting to Changing Market Conditions and Customer Needs

E-commerce transforms shopping but brings challenges like fierce competition and evolving customer demands. Success hinges on adapting through data analysis, enhancing customer experiences, and leveraging technology. Prioritizing seamless online interactions, personalized services, and robust digital marketing builds trust and loyalty. By staying agile and customer-centric, businesses can navigate market shifts and thrive in the dynamic e-commerce landscape.

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