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Anthony Robinson

Founder & CEO of ShipScience
Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious shipping processes. With a Bachelor of Science in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.

In 2003, Anthony founded Relectric.com, the first online marketplace for aftermarket industrial electrical parts. Managing logistics for Relectric.com as it scaled to over seven figures in UPS spend provided him with firsthand experience in overcoming complex shipping challenges. This invaluable experience ignited his passion for solving logistics problems and seamlessly transitioned into the creation of ShipScience in 2018.

Since founding ShipScience, Anthony has empowered numerous e-commerce businesses to navigate the complexities of parcel shipping through data-driven insights and innovative solutions. His leadership extends beyond ShipScience, having co-founded and exited Robly.com and served on advisory boards at Ciye and RESA Power, showcasing his commitment to driving corporate growth and enhancing operational strategies.  In 2023, Robinson authored the book Ship Smarter to help scaling businesses manage their logistics challenges.

Anthony is passionate about leveraging technology to streamline supply chains and improve customer experiences in the last mile. When he’s not strategizing shipping solutions, he enjoys connecting with industry leaders, exploring the latest trends in e-commerce and logistics, and spending quality time with his family.

Connect with Anthony on LinkedIn to learn more about his work and insights on optimizing shipping for e-commerce businesses.

Articles by Anthony:

January 22, 2025
Understanding the Ups Claims Processing Center and Its Address

The UPS Claims Processing Center streamlines resolutions for lost, damaged, or delayed shipments. Its centralized system guides customers from filing claims to compensation. By providing essential documentation—tracking numbers, proof of value, and photos—claimants can expedite reviews. Prompt, accurate submissions foster trust, ensuring issues are quickly addressed amid ever-growing shipping demands. This boosts customer satisfaction worldwide.

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January 22, 2025
Comprehensive Guide to Shipping Insurance for USPS and UPS Packages

Safeguard your shipments and protect your bottom line with USPS and UPS insurance. This comprehensive guide covers coverage options, claim processes, and essential tips for selecting the right plan. Stay updated on coverage caps, exclusions, and the best ways to substantiate claims, ensuring a stress-free, reliable shipping experience every time. Enhance trust and minimize risk.

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January 22, 2025
Essential Steps for Filing a Lost Package Claim With UPS

Take control of lost UPS packages with these proven steps. Learn key deadlines, gather essential documentation, and file claims confidently—whether online, by phone, or in-store. Proactive communication and thorough record-keeping increase your chances of speedy, successful resolutions. Recover costs faster and avoid frustration by knowing exactly how to navigate the UPS claims process with confidence.

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January 22, 2025
How to Successfully File an Ups Lost Package Claim

Losing a package can be frustrating, but filing a UPS claim properly can recover your losses. Learn how to gather essential documents, submit details on the UPS Claims Portal promptly, and maintain effective communication. This comprehensive guide helps you navigate tight filing windows, track progress, and handle appeals with confidence if your claim is denied.

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January 22, 2025
Report Missing Package Ups Effectively

Ever dealt with a lost UPS shipment? This guide demystifies the entire process, from investigating common causes to filing claims. Learn about protective measures, effective communication, potential reimbursements, and ways to prevent future incidents. Stay empowered with tips to maintain documentation and timelines, ensuring smooth resolutions and secure deliveries every time—all conveniently in one place.

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January 22, 2025
How to File an UPS Damaged Package Claim Effectively

Discover the steps to file a UPS damaged package claim with confidence. Learn how to gather effective evidence, meet strict deadlines, and communicate clearly with UPS. This guide offers real-life examples, highlighting the importance of proper documentation and proactive follow-up to secure reimbursement or replacement—so your shipping mishaps won’t derail your plans. Stay prepared today.

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January 22, 2025
Understanding Your Options for an Ups Damaged Package

When your UPS delivery arrives damaged, quick action and thorough documentation can mean swift compensation. Familiarize yourself with UPS policies, preserve all packaging, and submit claims within strict deadlines. Learn how to file, track your case, and leverage your customer rights for the best outcome. Empower yourself to handle UPS package damage with absolute confidence.

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January 22, 2025
How to Create and Access Your UPS Shipping Account

Creating a UPS shipping account streamlines your logistics by offering discounts, real-time tracking, and convenient settings. Enjoy smooth deliveries, easy billing, and secure account access with just a few simple steps. Whether you’re a frequent shipper or manage business parcels, a UPS account ensures hassle-free shipping, helping you stay efficient, save time, and cut costs.

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January 22, 2025
How to Obtain Your UPS Return Shipping Label Online

Returning items is simpler with a UPS return shipping label. This guide helps you generate a label online, track shipments, and fix common mistakes. From selecting services to comparing costs, you’ll ensure safe, speedy returns. Learn the steps, troubleshoot issues, and discover alternatives like in-store help or mobile apps for hassle-free returns now and beyond.

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January 22, 2025
Understanding Business Shipping Rates for Efficient Management

Unlock big savings and efficiency by understanding how UPS small business shipping rates, packaging strategies, and automation shape your logistics. Compare carriers like USPS and DHL, tweak package weight, and embrace bulk discounts. With strategic cost management, you can streamline operations, boost customer satisfaction, and keep your bottom line strong for sustainable, long-term, profitable growth.

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