Anthony Robinson

Founder & CEO of ShipScience
Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious shipping processes. With a Bachelor of Science in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.

In 2003, Anthony founded Relectric.com, the first online marketplace for aftermarket industrial electrical parts. Managing logistics for Relectric.com as it scaled to over seven figures in UPS spend provided him with firsthand experience in overcoming complex shipping challenges. This invaluable experience ignited his passion for solving logistics problems and seamlessly transitioned into the creation of ShipScience in 2018.

Since founding ShipScience, Anthony has empowered numerous e-commerce businesses to navigate the complexities of parcel shipping through data-driven insights and innovative solutions. His leadership extends beyond ShipScience, having co-founded and exited Robly.com and served on advisory boards at Ciye and RESA Power, showcasing his commitment to driving corporate growth and enhancing operational strategies.  In 2023, Robinson authored the book Ship Smarter to help scaling businesses manage their logistics challenges.

Anthony is passionate about leveraging technology to streamline supply chains and improve customer experiences in the last mile. When he’s not strategizing shipping solutions, he enjoys connecting with industry leaders, exploring the latest trends in e-commerce and logistics, and spending quality time with his family.

Connect with Anthony on LinkedIn to learn more about his work and insights on optimizing shipping for e-commerce businesses.

Articles by Anthony:

May 8, 2023
Navigating E-Commerce Challenges: Crisis Management and Business Continuity Planning

In today’s volatile digital landscape, e-commerce businesses face threats like cyberattacks, supply chain disruptions, and natural disasters. This article delves into effective crisis management and business continuity planning, highlighting key strategies such as risk assessment, robust communication, technology utilization, and team training to safeguard reputation, ensure operational resilience, and maintain customer trust during unforeseen challenges.

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May 8, 2023
Overcoming E-Commerce Challenges: Corporate Social Responsibility

In today’s competitive e-commerce landscape, Corporate Social Responsibility (CSR) is vital for sustainability and success. By embracing ethical practices, environmental stewardship, and social impact, businesses can enhance their brand image, foster customer loyalty, and gain a competitive edge. Implementing CSR not only drives financial performance but also builds trust and ensures long-term growth.

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May 8, 2023
Overcoming E-Commerce Challenges: Sustainability and Eco-Friendly Practices

Discover why sustainability is crucial in the booming e-commerce industry. As consumers prioritize eco-friendly practices, businesses must adopt strategies like optimizing supply chains, using biodegradable packaging, and leveraging renewable energy. This blog explores the environmental impacts of e-commerce growth and effective solutions to create a sustainable, responsible retail future.

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May 8, 2023
Overcoming E-Commerce Challenges: Managing Returns and Exchanges

Effective management of returns and exchanges is vital for e-commerce success. This article explores the high return rates, fraud risks, and inventory challenges online retailers face. It emphasizes the importance of robust return policies, customer-friendly processes, and leveraging technology. By implementing best practices and strategic solutions, businesses can enhance customer satisfaction, protect profit margins, and strengthen their brand reputation.

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May 8, 2023
Navigating E-Commerce Challenges: Compliance with Privacy Regulations (e.g., GDPR, CCPA)

Explore essential privacy regulations like GDPR and CCPA that shape the e-commerce landscape. Learn effective compliance strategies to protect consumer data, avoid hefty fines, and maintain trust. Discover best practices for data handling, leverage technology for security, and implement continuous employee training. Ensure your online business thrives by navigating privacy challenges confidently.

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May 8, 2023
Overcoming E-Commerce Challenges: Workflow Management and Productivity

Unlock the secrets to effective e-commerce workflow management to enhance productivity and profitability. Learn to optimize inventory, streamline order fulfillment, and tackle integration and technology challenges. This comprehensive guide provides practical strategies and technological insights to improve customer experiences, reduce costs, and drive sustainable business growth in today’s competitive online marketplace.

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May 8, 2023
Overcoming E-Commerce Challenges: Outsourcing and Vendor Management

Outsourcing and effective vendor management are essential for e-commerce success, addressing challenges like inventory, order processing, and customer service. By leveraging specialized expertise, reducing costs, and enhancing efficiency, businesses can scale and maintain a competitive edge. The blog explores strategies for selecting and managing vendors, mitigating risks, and embracing future trends to drive growth in a dynamic market.

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May 8, 2023
Overcoming E-Commerce Challenges: Employee Training and Development

In the competitive e-commerce landscape, prioritizing employee training and development is vital for overcoming challenges. Comprehensive programs enhance skills in data security, digital marketing, and supply chain management, leading to increased productivity, job satisfaction, and retention. Investing in ongoing development fosters innovation and a competitive edge, ensuring sustainable business growth and success.

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May 8, 2023
Overcoming E-Commerce Challenges: Human Resources and Talent Management

Effective HR and talent management are crucial for e-commerce success, enabling businesses to attract and retain top talent in a competitive digital landscape. By developing strong employer brands, fostering positive company cultures, implementing strategic hiring practices, and leveraging technology, e-commerce companies can build resilient, adaptable teams that drive business growth and sustain a competitive advantage.

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May 8, 2023
Overcoming E-Commerce Challenges: Scaling Operations and Infrastructure

Scaling an e-commerce business is fraught with challenges, from maintaining customer loyalty and managing inventory to optimizing costs and ensuring quality control. This blog explores strategic solutions to navigate these complexities, emphasizing the importance of a scalable infrastructure, leveraging cloud technologies, automating processes, and adopting a customer-centric approach to achieve sustainable growth and operational excellence.

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