Anthony Robinson

Founder & CEO of ShipScience
Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious shipping processes. With a Bachelor of Science in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.

In 2003, Anthony founded Relectric.com, the first online marketplace for aftermarket industrial electrical parts. Managing logistics for Relectric.com as it scaled to over seven figures in UPS spend provided him with firsthand experience in overcoming complex shipping challenges. This invaluable experience ignited his passion for solving logistics problems and seamlessly transitioned into the creation of ShipScience in 2018.

Since founding ShipScience, Anthony has empowered numerous e-commerce businesses to navigate the complexities of parcel shipping through data-driven insights and innovative solutions. His leadership extends beyond ShipScience, having co-founded and exited Robly.com and served on advisory boards at Ciye and RESA Power, showcasing his commitment to driving corporate growth and enhancing operational strategies.  In 2023, Robinson authored the book Ship Smarter to help scaling businesses manage their logistics challenges.

Anthony is passionate about leveraging technology to streamline supply chains and improve customer experiences in the last mile. When he’s not strategizing shipping solutions, he enjoys connecting with industry leaders, exploring the latest trends in e-commerce and logistics, and spending quality time with his family.

Connect with Anthony on LinkedIn to learn more about his work and insights on optimizing shipping for e-commerce businesses.

Articles by Anthony:

September 27, 2024
How Do I Know If My FedEx Package Requires a Signature?

Ensure secure, timely FedEx deliveries by understanding signature requirements. FedEx offers options from no signature to adult signatures based on package value and contents. Utilize FedEx Delivery Manager to customize delivery preferences, prevent theft, and manage deliveries efficiently. Knowing when a signature is needed helps avoid delays, protect valuable items, and enhance your delivery experience.

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September 27, 2024
Delays in Recipient Location Security: What FedEx is Doing to Address the Issue

In the e-commerce era, securing recipient locations is vital for safe package delivery and protecting against theft like porch piracy. FedEx leads with measures such as signature confirmation, real-time tracking, facial recognition, and partnerships with law enforcement. These initiatives enhance delivery accuracy, reduce theft, and boost customer satisfaction, setting industry standards for reliable and secure package delivery.

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September 27, 2024
Top 10 E-Commerce Platforms for Toys and Games E-Commerce

Discover the top 10 e-commerce platforms perfect for toy and game sellers aiming to boost online sales. From Shopify’s user-friendly features to Magento’s powerful customization, our comprehensive guide explores each platform’s strengths and drawbacks. Learn how to choose the best fit for your business needs and harness the benefits of a robust online storefront.

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September 27, 2024
Troubleshooting the 'Register Client Failed' Error in UPS Worldship

Resolve UPS Worldship's 'Register Client Failed' error with our step-by-step guide. Troubleshoot quickly to ensure seamless shipping. Contact support for help!

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September 27, 2024
Troubleshooting the FedEx Ship Manager When It Won't Print Labels

Facing label printing issues with FedEx Ship Manager? Our comprehensive guide explores common causes such as printer errors, outdated software, and print queue jams. Follow step-by-step troubleshooting steps, including verifying printer settings, updating drivers and firmware, managing the print queue, and contacting FedEx support. Ensure efficient and smooth shipping operations with our expert solutions.

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September 27, 2024
How to Assign Admin Rights in UPS WorldShip

Effectively assigning admin rights in UPS WorldShip is key to secure, efficient shipping operations. This comprehensive guide covers best practices for managing permissions, creating and modifying user accounts, and implementing robust security measures. Learn to safeguard sensitive information, troubleshoot admin issues, and maintain compliance, ensuring optimal UPS WorldShip account management and protecting your shipping processes.

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September 27, 2024
Understanding What Backorder Means and How to Keep Customer Response Positive

Master backorder management with our comprehensive guide for business owners. Understand what backorders are, their causes, and impacts on customer satisfaction. Discover effective strategies and best practices to prevent and handle backorders, including proactive inventory management, strong supplier relationships, transparent communication, and advanced technologies to maintain customer loyalty and protect your brand.

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September 27, 2024
Understanding UPS Declared Value Coverage

Understand UPS Declared Value Coverage, a service allowing you to declare your shipment’s value for protection against loss or damage during transit. This excerpt covers how to add coverage, its benefits and limitations, costs, comparison with traditional insurance, alternative options, and FAQs, empowering you to make informed decisions to securely ship your packages.

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September 27, 2024
A Comprehensive Shipping Audit Checklist for Businesses

Conducting a shipping audit is vital for businesses to optimize shipping processes, reduce costs, and boost customer satisfaction. By evaluating shipping methods, order management, packaging, and expenses, companies can identify inefficiencies and risks. Leveraging technology, negotiating with carriers, and implementing best practices ensure efficient, cost-effective shipping that enhances operational success and customer loyalty.

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September 27, 2024
The Benefits of Using Medical Courier Services

Medical courier services are transforming healthcare logistics by ensuring the safe, timely transport of critical supplies, samples, and equipment. Supporting clinical trials and enhancing home healthcare, these specialized providers utilize advanced technology for real-time tracking and route optimization. They significantly improve operational efficiency, comply with regulations, and respond effectively in emergencies, ultimately enhancing patient care.

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