Anthony Robinson

Founder & CEO of ShipScience
Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious shipping processes. With a Bachelor of Science in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.

In 2003, Anthony founded Relectric.com, the first online marketplace for aftermarket industrial electrical parts. Managing logistics for Relectric.com as it scaled to over seven figures in UPS spend provided him with firsthand experience in overcoming complex shipping challenges. This invaluable experience ignited his passion for solving logistics problems and seamlessly transitioned into the creation of ShipScience in 2018.

Since founding ShipScience, Anthony has empowered numerous e-commerce businesses to navigate the complexities of parcel shipping through data-driven insights and innovative solutions. His leadership extends beyond ShipScience, having co-founded and exited Robly.com and served on advisory boards at Ciye and RESA Power, showcasing his commitment to driving corporate growth and enhancing operational strategies.  In 2023, Robinson authored the book Ship Smarter to help scaling businesses manage their logistics challenges.

Anthony is passionate about leveraging technology to streamline supply chains and improve customer experiences in the last mile. When he’s not strategizing shipping solutions, he enjoys connecting with industry leaders, exploring the latest trends in e-commerce and logistics, and spending quality time with his family.

Connect with Anthony on LinkedIn to learn more about his work and insights on optimizing shipping for e-commerce businesses.

Articles by Anthony:

September 27, 2024
Understanding the Difference Between UPS Declared Value and Insurance

Understanding the difference between UPS Declared Value and shipping insurance is crucial for protecting your packages. UPS Declared Value offers affordable coverage up to $50,000 directly through UPS, making it ideal for standard shipments. Shipping insurance from third-party providers provides broader protection, including higher limits and additional costs, suitable for high-value or sensitive items.

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September 27, 2024
Top 10 E-Commerce Platforms for Perfumes and Fragrances E-Commerce

Discover the top 10 e-commerce platforms perfect for selling perfumes and fragrances. Learn why the online perfume market is booming and what to consider when choosing a platform. From Shopify to Magento, explore essential features, pros and cons, and expert insights to create an exceptional fragrance e-commerce experience that drives sales and boosts customer loyalty.

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September 27, 2024
Understanding the UPS Adult Signature Required Fee

Secure your shipments with UPS's Adult Signature Required service, ideal for age-restricted or high-value items like alcohol, firearms, and electronics. This service ensures packages are received by adults 21+, enhancing compliance and safety. Learn about associated fees and benefits to protect your deliveries and enjoy peace of mind with UPS’s reliable shipping solutions.

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September 27, 2024
How to Copy Your UPS WorldShip Address Book to a New Computer

Upgrade your computer seamlessly by transferring your UPS WorldShip address book with our comprehensive guide. Learn essential steps to export and import vital customer and shipping contacts, ensure data integrity, avoid costly data loss, prevent shipment delays, and maintain customer satisfaction. Follow best practices and troubleshoot common issues to effectively safeguard your business continuity.

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September 27, 2024
Effective Ways to Handle Late Deliveries and Keep Your Customers Happy

Effective management of late deliveries is crucial for maintaining customer satisfaction and loyalty. This blog explores best practices such as identifying delay causes, transparent communication, offering compensation, implementing proactive strategies, and fostering trust. Turn delivery setbacks into opportunities for stronger customer relationships and ensure sustainable business growth through exceptional service recovery.

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September 27, 2024
Understanding the Geographical Scope of Supply Chain Management

Geography critically shapes supply chain management by influencing transportation costs, lead times, resource availability, and regulatory compliance. Global companies must navigate diverse regional practices and cultures to build efficient, resilient supply chains. Embracing technological advancements and sustainable practices enhances visibility, agility, and competitiveness in today’s interconnected markets.

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September 27, 2024
Does FedEx Ship Manager Send Shipping Confirmation Emails?

Shipping confirmation emails enhance customer experience by providing real-time tracking, accurate delivery dates, and peace of mind. Utilizing tools like FedEx Ship Manager streamlines shipping operations with features such as label printing, package tracking, and customizable notifications. Implementing these solutions boosts customer satisfaction and loyalty, crucial for businesses aiming to excel in their service.

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September 27, 2024
Understanding Courier Charges: What You Need to Know

Courier charges can significantly impact business expenses. Our comprehensive guide demystifies the factors influencing shipping costs—including package size, delivery speed, and destination—and uncovers hidden fees. Learn strategies to negotiate better rates, optimize packaging, and leverage technology for cost savings. Equip your business with essential knowledge to minimize shipping expenses effectively and boost your bottom line.

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September 27, 2024
How to Use UPS WorldShip to Send Email Tracking

UPS WorldShip streamlines shipping for businesses of all sizes with its user-friendly interface. Create labels, customize preferences, and monitor packages efficiently. Benefit from automated data entry, real-time tracking, email notifications, and seamless integration with business systems. Enhance operational efficiency, reduce errors, and boost customer satisfaction with UPS WorldShip’s robust features.

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September 27, 2024
Understanding the Basics of Courier Service Contracts

Choosing the right courier service is vital for small businesses and ecommerce stores. This comprehensive guide explores essential contract components, negotiation strategies, and common pitfalls to avoid. Learn how to secure reliable delivery, manage costs, and protect your business interests by understanding service levels, rates, liability, and more. Make informed decisions for efficient shipping operations.

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