Anthony Robinson

Founder & CEO of ShipScience
Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious shipping processes. With a Bachelor of Science in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.

In 2003, Anthony founded Relectric.com, the first online marketplace for aftermarket industrial electrical parts. Managing logistics for Relectric.com as it scaled to over seven figures in UPS spend provided him with firsthand experience in overcoming complex shipping challenges. This invaluable experience ignited his passion for solving logistics problems and seamlessly transitioned into the creation of ShipScience in 2018.

Since founding ShipScience, Anthony has empowered numerous e-commerce businesses to navigate the complexities of parcel shipping through data-driven insights and innovative solutions. His leadership extends beyond ShipScience, having co-founded and exited Robly.com and served on advisory boards at Ciye and RESA Power, showcasing his commitment to driving corporate growth and enhancing operational strategies.  In 2023, Robinson authored the book Ship Smarter to help scaling businesses manage their logistics challenges.

Anthony is passionate about leveraging technology to streamline supply chains and improve customer experiences in the last mile. When he’s not strategizing shipping solutions, he enjoys connecting with industry leaders, exploring the latest trends in e-commerce and logistics, and spending quality time with his family.

Connect with Anthony on LinkedIn to learn more about his work and insights on optimizing shipping for e-commerce businesses.

Articles by Anthony:

September 27, 2024
Why Won’t FedEx Ship Manager Print Labels Correctly?

FedEx Ship Manager is essential for efficient shipping, but label printing issues like incorrect sizes, technical glitches, and access problems can disrupt operations. This article explores common challenges and provides comprehensive troubleshooting tips—from verifying printer settings and updating software to exploring alternative shipping solutions. Ensure a seamless shipping experience with these practical solutions.

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September 27, 2024
Why Won’t UPS Let Me Change My Delivery?

Discover UPS's comprehensive delivery policies ensuring reliable service, including cut-off times and package restrictions. Explore diverse options like UPS Access Point and My Choice for personalized control. Learn about UPS’s sustainability initiatives, tracking tools, customer support, and handling missed deliveries. Understand your rights and explore alternatives for optimal shipping solutions.

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September 27, 2024
Will FedEx Pay for a Lost Package? Here’s What You Need to Know

FedEx’s lost package policy provides compensation for items lost, damaged, or stolen during transit when proper proof is submitted. Understanding key limitations, such as packaging requirements and prohibited items, is essential. This guide walks you through reporting lost packages, filing claims, and offers preventive tips to ensure effective recovery and minimize shipping stress.

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September 27, 2024
Will FedEx Leave a Package at Your Door? Here’s What You Need to Know

Wondering if FedEx will leave a package at your door? Learn the factors that influence delivery decisions and discover how to track and manage your shipment today!

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September 27, 2024
Your Package Was Not Received at the UPS Facility as Originally Scheduled: What This May Mean for Your Delivery Delay

Uncover why your UPS package might not arrive on schedule and how to address delays effectively. Explore the UPS delivery process, common delay causes like weather and technical issues, and essential tracking tips. Learn preventive measures and alternative shipping options to ensure your packages reach their destinations on time, even during peak seasons.

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September 27, 2024
Will UPS Deliver on Saturdays? Here’s What You Need to Know

Discover if UPS delivers on Saturdays and how it benefits both businesses and consumers. This comprehensive guide covers UPS's Saturday delivery options, scheduling, costs, and comparisons with other carriers. Learn about the advantages of weekend deliveries, real-time tracking, and future innovations that make UPS a reliable and flexible choice for all your package delivery needs.

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September 27, 2024
Introducing ParcelAI: The First-Ever AI Chatbot For Your Shipping Data

Revolutionize your logistics with ParcelAI—ShipScience's free AI chatbot for instant shipping data analysis. Sign up now for seamless operations and smarter decisions!

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September 27, 2024
Advising Customers: Who Can Sign for a UPS Package?

Understanding UPS package signature requirements is key to secure, timely deliveries. This guide details who can sign, available signature options like UPS My Choice, and selecting appropriate UPS services based on package value. Learn best practices and leverage UPS’s technology to prevent theft, manage delivery failures, and ensure your packages reach recipients safely and effectively.

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September 27, 2024
Is Saturday a UPS Business Day?

Understand UPS business days and enhance your shipping strategy with our comprehensive guide. Explore UPS shipping options, including standard Ground and expedited services, and learn how to schedule Saturday deliveries. We discuss the advantages and drawbacks, detail costs, and offer essential tips to optimize your shipments. Make informed decisions for efficient, timely and cost-effective package delivery.

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September 27, 2024
Advising Customers: What to Do When A UPS Package is Lost

Losing a UPS package can be stressful, but there are effective steps to recover it or secure a refund. This guide covers understanding UPS tracking, verifying shipping details, contacting customer service, and filing claims. Additionally, learn proactive measures like using UPS My Choice and enhancing package security to prevent future losses, ensuring your shipments are safe and reliable.

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