Anthony Robinson

Founder & CEO of ShipScience
Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious shipping processes. With a Bachelor of Science in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.

In 2003, Anthony founded Relectric.com, the first online marketplace for aftermarket industrial electrical parts. Managing logistics for Relectric.com as it scaled to over seven figures in UPS spend provided him with firsthand experience in overcoming complex shipping challenges. This invaluable experience ignited his passion for solving logistics problems and seamlessly transitioned into the creation of ShipScience in 2018.

Since founding ShipScience, Anthony has empowered numerous e-commerce businesses to navigate the complexities of parcel shipping through data-driven insights and innovative solutions. His leadership extends beyond ShipScience, having co-founded and exited Robly.com and served on advisory boards at Ciye and RESA Power, showcasing his commitment to driving corporate growth and enhancing operational strategies.  In 2023, Robinson authored the book Ship Smarter to help scaling businesses manage their logistics challenges.

Anthony is passionate about leveraging technology to streamline supply chains and improve customer experiences in the last mile. When he’s not strategizing shipping solutions, he enjoys connecting with industry leaders, exploring the latest trends in e-commerce and logistics, and spending quality time with his family.

Connect with Anthony on LinkedIn to learn more about his work and insights on optimizing shipping for e-commerce businesses.

Articles by Anthony:

September 27, 2024
Packaging Corporation of America (PCA) vs WestRock

Discover the essentials of the packaging industry, a $900 billion sector focused on sustainability and innovation. Explore key segments like food, healthcare, and personal care, and delve into the competitive landscape between Packaging Corporation of America (PCA) and WestRock. Learn how these giants drive growth, embrace eco-friendly practices, and shape the future of packaging.

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September 27, 2024
Measuring Category Performance in e-Commerce Operations: Why It Matters and How to Do It

As e-commerce grows, measuring category performance is vital for optimizing sales and customer satisfaction. Track key metrics like sales, conversion rates, and inventory turnover to identify trends and improve offerings. Utilize data analytics tools and strategies such as targeted marketing and enhanced user experience to drive growth and stay competitive in the dynamic online marketplace.

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September 27, 2024
How to Create and Submit a Pod Purchase Order

Optimize your business's procurement with pod purchase orders. This comprehensive guide explores their importance, various types, and essential components for clear, legally binding agreements. Learn step-by-step how to create and submit orders, select the right vendors, implement best practices, and avoid common mistakes. Discover how automation tools, effective tracking, legal considerations, dispute resolution, and financial management can enhance efficiency and build reliable vendor relationships.

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September 27, 2024
Troubleshooting FedEx Ship Manager When Unable to Select a Service Type

Discover how FedEx Ship Manager simplifies your shipping operations with tailored service types like Express, Ground, and International Priority. Learn to choose the right option based on destination, package specs, urgency, and budget. Tackle common selection issues with our step-by-step troubleshooting guide, ensuring efficient logistics and enhanced customer satisfaction.

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September 27, 2024
Understanding FedEx Delivery Exceptions for Damaged Packages

Protect your shipments by identifying FedEx package damage early. Learn to spot exterior signs like dents or tears and inspect contents for broken items. Discover how to report damages swiftly through online, phone, or in-person methods to secure compensation. Enhance your shipping practices with effective packaging techniques and understand FedEx’s liability and insurance options.

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September 27, 2024
Understanding the FedEx Declared Value Charge

Discover the essentials of FedEx's Declared Value Charge, an optional service that offers enhanced protection for your shipments beyond standard coverage. Learn how the charge is calculated, eligible items, benefits, common misconceptions, and tips to accurately declare value. Ensure your high-value packages are securely shipped with informed decisions.

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September 27, 2024
Measuring Same-Day Delivery Rates: Why It Matters for E-Commerce Operations

Same-day delivery is revolutionizing e-commerce, driven by consumer demand for speed and efficiency. With 88% of shoppers willing to pay extra, businesses are leveraging technology and logistics partnerships to enhance customer loyalty, boost sales, and gain competitive advantage. Advancements like real-time tracking, AI, and autonomous delivery are key to meeting rising expectations and future growth.

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September 27, 2024
What to Do When Your UPS Package Is Late

Discover why UPS package delays happen, from incorrect addresses and weather disruptions to customs and mechanical issues. Learn effective tracking methods using the UPS website, My Choice, and mobile app. Explore shipping options, strategies for peak seasons, solutions for stuck packages, and alternative carriers to ensure your deliveries arrive on time and reliably.

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September 27, 2024
FedEx Launches Package Returns Program to Streamline Business Returns Process

Discover FedEx's innovative package returns program, revolutionizing the returns process for businesses and customers. Enjoy enhanced satisfaction, real-time tracking, flexible return options, and customizable policies while promoting environmental sustainability. Save costs, gain valuable insights, boost customer loyalty, and support eco-friendly practices with FedEx's comprehensive solution—setting a new standard in e-commerce logistics and surpassing competitors.

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September 27, 2024
How to Set Additional References for Labels on FedEx Ship Manager

Unlock unparalleled shipping efficiency with FedEx Ship Manager's additional references feature. Discover how to boost accuracy and organization by incorporating vital details like order numbers, SKUs, and product identifiers onto your labels. Our comprehensive step-by-step guide, best practices, and troubleshooting tips ensure seamless operations, minimize errors, and elevate customer satisfaction. Transform your shipping process today!

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