Anthony Robinson

Founder & CEO of ShipScience
Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious shipping processes. With a Bachelor of Science in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.

In 2003, Anthony founded Relectric.com, the first online marketplace for aftermarket industrial electrical parts. Managing logistics for Relectric.com as it scaled to over seven figures in UPS spend provided him with firsthand experience in overcoming complex shipping challenges. This invaluable experience ignited his passion for solving logistics problems and seamlessly transitioned into the creation of ShipScience in 2018.

Since founding ShipScience, Anthony has empowered numerous e-commerce businesses to navigate the complexities of parcel shipping through data-driven insights and innovative solutions. His leadership extends beyond ShipScience, having co-founded and exited Robly.com and served on advisory boards at Ciye and RESA Power, showcasing his commitment to driving corporate growth and enhancing operational strategies.  In 2023, Robinson authored the book Ship Smarter to help scaling businesses manage their logistics challenges.

Anthony is passionate about leveraging technology to streamline supply chains and improve customer experiences in the last mile. When he’s not strategizing shipping solutions, he enjoys connecting with industry leaders, exploring the latest trends in e-commerce and logistics, and spending quality time with his family.

Connect with Anthony on LinkedIn to learn more about his work and insights on optimizing shipping for e-commerce businesses.

Articles by Anthony:

September 27, 2024
Discover the Benefits of Working with Wholesale Distributors

Explore the essential role of wholesale distributors in modern supply chains. Learn how they bridge manufacturers and retailers, offer cost savings, streamline inventory management, and provide market insights. Discover best practices for selecting reliable partners, building strong relationships, and overcoming common challenges. Gain insights from real-life success stories to maximize your business growth and profitability.

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September 27, 2024
How to Use UPS WorldShip to Create a Return Label and Convert to PDF

Master your e-commerce returns with UPS WorldShip! Discover how streamlined return labels enhance customer satisfaction, simplify operations, and provide real-time tracking. This comprehensive guide offers step-by-step instructions, customization tips, and best practices to optimize your return process, ensuring efficiency and boosting customer loyalty. Elevate your shipping game today.

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September 27, 2024
Understanding FedEx Chargeback Fees

Understanding FedEx chargeback fees is essential for businesses shipping with FedEx. These fees arise when customers dispute transactions, impacting finances and reputation. This article explores the nature of chargeback fees, their implications, and effective strategies to prevent them. Learn how clear communication, robust fraud prevention, and excellent customer service can minimize these costly disputes.

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September 27, 2024
How to Change the Shared Drive Location in UPS WorldShip

Discover how to enhance your shipping operations with our comprehensive guide on changing the shared drive location in UPS WorldShip. Improve performance, boost security, and support business growth by relocating your shared drive. Learn step-by-step instructions, troubleshoot common issues, and implement best practices to ensure seamless and efficient shipping management for your business.

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September 27, 2024
Understanding Cargo Owners Liability Coverage in the Supply Chain

Protect your supply chain with Cargo Owners Liability Coverage. This specialized insurance safeguards shippers and carriers against financial losses from damaged, lost, or stolen cargo during transit. Essential for mitigating risks, ensuring legal compliance, and enhancing operational efficiency, it offers comprehensive protection tailored to your specific shipping needs. Secure your business’s continuity today.

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September 27, 2024
How to Change Font Size in UPS Worldship

Transform your UPS Worldship interface by adjusting font sizes to boost readability, accessibility, and efficiency. This comprehensive guide provides step-by-step instructions, explores alternative methods, and offers troubleshooting tips to ensure a seamless customization process. Enhance your shipping operations with tailored settings that improve user experience, minimize errors, and optimize workflow.

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September 27, 2024
Calculate Length and Girth with This Easy-to-Use Calculator

Accurate length and girth measurements are vital in industries like construction, healthcare, and shipping, ensuring quality, safety, and operational efficiency. This blog explores their significance, provides practical measurement tips, warns against common errors, and discusses the latest innovations in measurement technology. Master precise measurements to enhance reliability and achieve successful outcomes in diverse applications.

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September 27, 2024
5 Examples of Effective Customer Retention Letters

In today’s competitive market, customer retention letters are vital for fostering loyalty and reducing churn, costing less than acquisition efforts. Effective letters use personalized greetings, express appreciation, highlight value, and include calls to action. Leveraging data and storytelling enhances engagement, while tools like Mailchimp and Salesforce streamline campaigns, ensuring sustained growth and strong customer relationships.

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September 27, 2024
FedEx Ship Manager You Are SA Expired: What You Need to Know

Encountering the "You Are SA Expired" message in FedEx Ship Manager can disrupt your shipping operations. This article explains FedEx Ship Manager, the crucial role of Shipper's Authorization (SA), and steps to renew and maintain your SA. Learn how to prevent delays, ensure seamless shipping, and maintain customer satisfaction by keeping your SA up-to-date.

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September 27, 2024
How to Change the Default Shipping Method in UPS WorldShip

Master the art of shipping with our comprehensive guide on changing the default shipping method in UPS WorldShip. Whether you're seeking cost savings, faster delivery, or specific packaging needs, this step-by-step tutorial provides everything you need. Optimize your shipping process, reduce errors, and enhance customer satisfaction by tailoring UPS WorldShip to your business requirements.

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