Anthony Robinson

Founder & CEO of ShipScience
Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious shipping processes. With a Bachelor of Science in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.

In 2003, Anthony founded Relectric.com, the first online marketplace for aftermarket industrial electrical parts. Managing logistics for Relectric.com as it scaled to over seven figures in UPS spend provided him with firsthand experience in overcoming complex shipping challenges. This invaluable experience ignited his passion for solving logistics problems and seamlessly transitioned into the creation of ShipScience in 2018.

Since founding ShipScience, Anthony has empowered numerous e-commerce businesses to navigate the complexities of parcel shipping through data-driven insights and innovative solutions. His leadership extends beyond ShipScience, having co-founded and exited Robly.com and served on advisory boards at Ciye and RESA Power, showcasing his commitment to driving corporate growth and enhancing operational strategies.  In 2023, Robinson authored the book Ship Smarter to help scaling businesses manage their logistics challenges.

Anthony is passionate about leveraging technology to streamline supply chains and improve customer experiences in the last mile. When he’s not strategizing shipping solutions, he enjoys connecting with industry leaders, exploring the latest trends in e-commerce and logistics, and spending quality time with his family.

Connect with Anthony on LinkedIn to learn more about his work and insights on optimizing shipping for e-commerce businesses.

Articles by Anthony:

September 27, 2024
How to Resolve the Change Ship Date Unavailable Error in UPS WorldShip

Encountering the "Change Ship Date Unavailable" error in UPS WorldShip can disrupt your shipping process, causing delays and customer dissatisfaction. This guide explores the error's causes, such as processed packages and date range issues, and offers step-by-step troubleshooting and prevention strategies. Enhance your shipping operations by implementing best practices and leveraging UPS support to maintain efficiency and reliability.

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September 27, 2024
Understanding What Proxy Settings Are Required for UPS WorldShip

Ensure seamless UPS WorldShip operations by correctly configuring proxy settings. Our comprehensive guide explores the crucial role of proxies in enhancing security, improving performance, and controlling access. Follow detailed step-by-step instructions for Windows and Mac, troubleshoot common errors, and adopt best practices to optimize shipping efficiency and safeguard your network infrastructure effectively.

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September 27, 2024
Driving Customer Satisfaction Through Operational Efficiency

Operational efficiency is key to boosting customer satisfaction and loyalty in today’s competitive landscape. By streamlining processes, minimizing waste, and utilizing technology, businesses enhance service quality and reliability. This article explores the vital link between efficiency and customer delight, offering strategies, metrics, and real-world case studies to drive sustained business success.

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September 27, 2024
Troubleshooting Internal UPS WorldShip Error Rating Engine Exceptions

Struggling with Internal UPS WorldShip Error Rating Engine Exceptions? This comprehensive guide explores their causes—from outdated software to corrupted data—and their impact on your shipping operations. Gain actionable troubleshooting steps to resolve issues swiftly and prevent future disruptions. Ensure seamless shipping processes and maintain customer satisfaction with effective UPS WorldShip management.

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September 27, 2024
Maximizing Efficiency Through Order Consolidation

Unlock the potential of order consolidation to streamline your business operations in today’s fast-paced e-commerce landscape. By combining multiple orders into single shipments, you can reduce shipping costs by up to 20%, enhance delivery speed, boost customer retention by 15%, and minimize your carbon footprint. Discover strategies, best practices, and tools to gain a competitive edge.

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September 27, 2024
Zebra DS8178 vs Honeywell Xenon 1900g

Discover the top barcode scanners shaping modern business. The Zebra DS8178 offers long-range scanning, advanced imaging, and 24-hour battery life, perfect for high-demand environments. Meanwhile, the Honeywell Xenon 1900g excels in durability and versatility at a lower cost. Explore their features and decide which scanner best fits your operational needs for enhanced efficiency and accuracy.

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September 27, 2024
Does Priority Mail Have Insurance?

USPS Priority Mail offers expedited 1-3 day shipping with free tracking, package pickup, and insurance up to $50. For valuable shipments, additional coverage up to $5,000 is available. Understand its limitations, streamline claims for lost or damaged items, and explore alternative insurance options. Ensure proper packaging and accurate valuation to secure your packages effectively.

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September 27, 2024
Troubleshooting the S1000 ODBC Error in UPS WorldShip Export

Facing the S1000 ODBC error in UPS WorldShip export? You're not alone. This comprehensive guide delves into common causes like outdated ODBC drivers, incorrect connection strings, network issues, and database permissions. Follow our step-by-step troubleshooting techniques to resolve the error, restore seamless data exports, and enhance your business operations. Plus, discover best practices to prevent future disruptions.

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September 27, 2024
Troubleshooting the ODBC Connection for UPS WorldShip Not Working

Ensure seamless UPS WorldShip operations by mastering ODBC connection troubleshooting. This comprehensive guide explores common causes like driver issues, authentication errors, and network instability, offering expert strategies to diagnose and resolve them. Discover best practices and advanced techniques to maintain a reliable ODBC connection, optimizing your shipping workflows for maximum efficiency.

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September 27, 2024
Solving the Problem of UPS Worldship Documents Getting Cut Off

Struggling with document cut-offs in UPS WorldShip? Our comprehensive guide explores causes like improper formatting and incorrect printer settings, providing step-by-step solutions to ensure flawless printing. Discover best practices, formatting tips, and effective troubleshooting techniques to streamline your shipping process, maintain professionalism, and enhance the efficiency of your business operations.

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