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Anthony Robinson

Founder & CEO of ShipScience
Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious shipping processes. With a Bachelor of Science in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.

In 2003, Anthony founded Relectric.com, the first online marketplace for aftermarket industrial electrical parts. Managing logistics for Relectric.com as it scaled to over seven figures in UPS spend provided him with firsthand experience in overcoming complex shipping challenges. This invaluable experience ignited his passion for solving logistics problems and seamlessly transitioned into the creation of ShipScience in 2018.

Since founding ShipScience, Anthony has empowered numerous e-commerce businesses to navigate the complexities of parcel shipping through data-driven insights and innovative solutions. His leadership extends beyond ShipScience, having co-founded and exited Robly.com and served on advisory boards at Ciye and RESA Power, showcasing his commitment to driving corporate growth and enhancing operational strategies.  In 2023, Robinson authored the book Ship Smarter to help scaling businesses manage their logistics challenges.

Anthony is passionate about leveraging technology to streamline supply chains and improve customer experiences in the last mile. When he’s not strategizing shipping solutions, he enjoys connecting with industry leaders, exploring the latest trends in e-commerce and logistics, and spending quality time with his family.

Connect with Anthony on LinkedIn to learn more about his work and insights on optimizing shipping for e-commerce businesses.

Articles by Anthony:

January 22, 2025
Report Missing Package Ups Effectively

Ever dealt with a lost UPS shipment? This guide demystifies the entire process, from investigating common causes to filing claims. Learn about protective measures, effective communication, potential reimbursements, and ways to prevent future incidents. Stay empowered with tips to maintain documentation and timelines, ensuring smooth resolutions and secure deliveries every time—all conveniently in one place.

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January 22, 2025
How to File an UPS Damaged Package Claim Effectively

Discover the steps to file a UPS damaged package claim with confidence. Learn how to gather effective evidence, meet strict deadlines, and communicate clearly with UPS. This guide offers real-life examples, highlighting the importance of proper documentation and proactive follow-up to secure reimbursement or replacement—so your shipping mishaps won’t derail your plans. Stay prepared today.

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January 22, 2025
Understanding Your Options for an Ups Damaged Package

When your UPS delivery arrives damaged, quick action and thorough documentation can mean swift compensation. Familiarize yourself with UPS policies, preserve all packaging, and submit claims within strict deadlines. Learn how to file, track your case, and leverage your customer rights for the best outcome. Empower yourself to handle UPS package damage with absolute confidence.

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January 22, 2025
How to Create and Access Your UPS Shipping Account

Creating a UPS shipping account streamlines your logistics by offering discounts, real-time tracking, and convenient settings. Enjoy smooth deliveries, easy billing, and secure account access with just a few simple steps. Whether you’re a frequent shipper or manage business parcels, a UPS account ensures hassle-free shipping, helping you stay efficient, save time, and cut costs.

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January 22, 2025
How to Obtain Your UPS Return Shipping Label Online

Returning items is simpler with a UPS return shipping label. This guide helps you generate a label online, track shipments, and fix common mistakes. From selecting services to comparing costs, you’ll ensure safe, speedy returns. Learn the steps, troubleshoot issues, and discover alternatives like in-store help or mobile apps for hassle-free returns now and beyond.

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January 22, 2025
Understanding Business Shipping Rates for Efficient Management

Unlock big savings and efficiency by understanding how UPS small business shipping rates, packaging strategies, and automation shape your logistics. Compare carriers like USPS and DHL, tweak package weight, and embrace bulk discounts. With strategic cost management, you can streamline operations, boost customer satisfaction, and keep your bottom line strong for sustainable, long-term, profitable growth.

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January 22, 2025
Understanding UPS Shipping Insurance: Coverage, Costs, and Claims

Discover the importance of UPS shipping insurance, from coverage limits and exclusions to balancing costs for high-value goods. Learn how to mitigate risks, streamline claims, and even explore alternative or third-party options. This essential guide empowers businesses to protect their shipments, reduce financial losses, and confidently navigate the challenges of global shipping for lasting success.

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January 22, 2025
Create an Efficient Shipping Label Ups

Streamline your shipping process with best practices for UPS label creation. Learn how to gather accurate shipment information, leverage label creation tools, choose appropriate services, and troubleshoot common issues. By mastering efficient label formatting and automation, you can reduce errors, manage costs, and enhance customer satisfaction with seamless, hassle-free deliveries. Boost brand trust and loyalty.

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January 22, 2025
Understanding Shipping Ups and Their Importance for Your Business

Enhance efficiency, reduce costs, and delight customers with UPS shipping. Benefit from route optimization, transparent pricing, and proactive communications, while leveraging advanced technology for real-time tracking. Discover how robust logistics networks support global business growth and sustainability. Learn to navigate shipping hurdles, measure performance, and adapt strategies to secure long-term success in today’s competitive markets.

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January 22, 2025
Navigating Shipping Insurance Claims for Stress-Free Resolution

Shipping insurance claims can be daunting, leading to frustration and potential losses. This guide clarifies coverage options, explains required documentation, and details a clear step-by-step approach to filing claims. Protect shipments, reduce hazards, and maintain financial momentum by mastering these proven best practices—ensuring compensation, peace of mind, and consistent success amid expanding global shipping demands.

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