Anthony Robinson

Founder & CEO of ShipScience
Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious shipping processes. With a Bachelor of Science in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.

In 2003, Anthony founded Relectric.com, the first online marketplace for aftermarket industrial electrical parts. Managing logistics for Relectric.com as it scaled to over seven figures in UPS spend provided him with firsthand experience in overcoming complex shipping challenges. This invaluable experience ignited his passion for solving logistics problems and seamlessly transitioned into the creation of ShipScience in 2018.

Since founding ShipScience, Anthony has empowered numerous e-commerce businesses to navigate the complexities of parcel shipping through data-driven insights and innovative solutions. His leadership extends beyond ShipScience, having co-founded and exited Robly.com and served on advisory boards at Ciye and RESA Power, showcasing his commitment to driving corporate growth and enhancing operational strategies.  In 2023, Robinson authored the book Ship Smarter to help scaling businesses manage their logistics challenges.

Anthony is passionate about leveraging technology to streamline supply chains and improve customer experiences in the last mile. When he’s not strategizing shipping solutions, he enjoys connecting with industry leaders, exploring the latest trends in e-commerce and logistics, and spending quality time with his family.

Connect with Anthony on LinkedIn to learn more about his work and insights on optimizing shipping for e-commerce businesses.

Articles by Anthony:

September 27, 2024
How to Add a Third Party to UPS Worldship

Streamline your shipping operations by adding a third-party to UPS Worldship. This comprehensive guide provides step-by-step instructions, explores benefits like enhanced efficiency and cost savings, and offers best practices for successful integration. Learn how to choose the right partner, manage the relationship effectively, and troubleshoot common issues to optimize your business growth.

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September 27, 2024
Understanding the Rules and Regulations of FedEx SmartPost

Discover FedEx SmartPost, the affordable and reliable shipping solution for lightweight packages under 10 pounds. Perfect for businesses and individuals, it leverages a FedEx-USPS partnership to deliver to residential addresses, PO boxes, and military locations within 2–7 business days. Enjoy cost-effectiveness, extensive coverage, flexible delivery options, and comprehensive tracking.

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September 27, 2024
Understanding Trucking Wait Fees in the Supply Chain

In today’s competitive supply chain, trucking wait fees—charges for extended loading or unloading times—can significantly impact costs, operations, and the environment. Learn how these fees affect your business, strategies to minimize delays, leverage technology for efficiency, and negotiate effectively with carriers to enhance profitability and sustainability in logistics.

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September 27, 2024
How to Close the End of Day on the FedEx Ship Manager Server

Discover how FedEx Ship Manager Server transforms your shipping operations with real-time tracking, seamless integration, and customizable options. This comprehensive guide walks you through the essential end-of-day closing process, ensuring accurate financial records, streamlined workflows, and cost savings. Learn best practices, troubleshoot common issues, and maximize your shipping management efficiency.

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September 27, 2024
Become a FedEx Reseller and Unlock the Benefits of a Global Shipping Network

Expand your business globally by joining the FedEx Reseller Program. Gain access to discounted shipping rates, a vast global network, and advanced technology solutions that streamline your logistics. Benefit from marketing support and dedicated account managers to enhance your customer base and profitability. Unlock growth opportunities and deliver exceptional shipping experiences with FedEx.

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September 27, 2024
Understanding the UPS Chargeback Ground Commercial Process

As a business owner, mastering UPS chargeback processes is crucial for controlling shipping costs. Learn what UPS chargebacks are, common causes like incorrect labeling or packaging, and effective strategies to prevent fees. Discover how leveraging shipping software and proper employee training can enhance your shipping efficiency and protect your profitability.

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September 27, 2024
10 Essential Questions for Improving Customer Retention

Customer retention is crucial for long-term business success, boosting profits by up to 95% with just a 5% increase. Loyal customers drive revenue, enhance brand reputation through positive reviews and referrals, and reduce acquisition costs. Effective strategies include understanding customer needs, measuring satisfaction, excellent service, personalized communication, and leveraging technology to foster lasting relationships.

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September 27, 2024
WestRock vs Packaging Corporation of America (PCA)

In the competitive paper and packaging industry, WestRock and Packaging Corporation of America (PCA) lead with extensive global operations and diverse product offerings. WestRock, born from a 2015 merger, outpaces PCA in market share and profitability. Both prioritize sustainability and innovation, positioning themselves strongly for future growth amid the rising demand for eco-friendly packaging solutions.

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September 27, 2024
How to Change Doc Tab Labels in FedEx Ship Manager

Discover the crucial role of Doc Tab Labels in FedEx Ship Manager for accurate, efficient shipping. Learn how to customize and manage labels to enhance workflows, reduce errors, and comply with regulations. Explore best practices, troubleshooting tips, and advanced integration techniques to optimize your shipping strategy and ensure timely, precise deliveries.

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September 27, 2024
Fixing Common Issues with the UPS Worldship Repair Tool

Discover how the UPS Worldship Repair Tool streamlines shipping operations by diagnosing and resolving software issues efficiently. This specialized utility minimizes downtime, reducing shipping delays by 30%, and addresses common problems like data corruption, crashes, and configuration errors. Learn best practices for maintaining optimal performance and ensuring seamless logistics workflows with UPS's powerful troubleshooting solution.

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