Anthony Robinson

Founder & CEO of ShipScience
Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious shipping processes. With a Bachelor of Science in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.

In 2003, Anthony founded Relectric.com, the first online marketplace for aftermarket industrial electrical parts. Managing logistics for Relectric.com as it scaled to over seven figures in UPS spend provided him with firsthand experience in overcoming complex shipping challenges. This invaluable experience ignited his passion for solving logistics problems and seamlessly transitioned into the creation of ShipScience in 2018.

Since founding ShipScience, Anthony has empowered numerous e-commerce businesses to navigate the complexities of parcel shipping through data-driven insights and innovative solutions. His leadership extends beyond ShipScience, having co-founded and exited Robly.com and served on advisory boards at Ciye and RESA Power, showcasing his commitment to driving corporate growth and enhancing operational strategies.  In 2023, Robinson authored the book Ship Smarter to help scaling businesses manage their logistics challenges.

Anthony is passionate about leveraging technology to streamline supply chains and improve customer experiences in the last mile. When he’s not strategizing shipping solutions, he enjoys connecting with industry leaders, exploring the latest trends in e-commerce and logistics, and spending quality time with his family.

Connect with Anthony on LinkedIn to learn more about his work and insights on optimizing shipping for e-commerce businesses.

Articles by Anthony:

June 2, 2023
12 Common Mistakes to Avoid When Negotiating Rates With FedEx

Discover key strategies and common mistakes to avoid when negotiating FedEx shipping rates. Optimize your business’s shipping costs with our comprehensive guide for successful negotiations.

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June 2, 2023
10 Tips for Choosing the Right Returns Management Provider for Your Business

Efficient returns management boosts customer satisfaction and reduces operational costs. Discover strategies and benefits to streamline your returns process and enhance your business’s success.

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June 2, 2023
10 Mistakes to Avoid When Choosing a CRM

Discover how to choose the right CRM by avoiding common mistakes. Learn about CRM types, essential features, integration, data security, and more to enhance customer relationships and drive business growth.

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June 1, 2023
How to Improve Customer Retention: Strategies from Forbes

Unlock business growth through effective customer retention strategies. Learn how loyalty programs, personalized interactions, and data analytics can enhance customer loyalty and boost your profits.

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June 1, 2023
Maximizing 2-Week Retention: Strategies for Long-Term Engagement

Discover strategies to boost your 2-week retention and enhance long-term user engagement. Learn how optimized onboarding, personalized experiences, and community building drive business success.

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June 1, 2023
Creating Customer Retention Events to Increase Loyalty and Engagement

Customer retention events are essential for building loyalty and driving business growth. Discover strategies to engage audiences, personalize experiences, and measure success to boost satisfaction and profits.

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June 1, 2023
Maximizing Customer Retention in Service Marketing

Enhance your service marketing by prioritizing customer retention. Discover strategies like personalized experiences, exceptional customer service, advanced CRM tools, and loyalty programs to drive loyalty and achieve sustainable growth.

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June 1, 2023
How to Increase Customer Retention and Upsell Effectively

Boost business growth by mastering customer retention and upselling strategies. Learn cost-efficient tactics, build strong relationships, implement effective loyalty programs, and leverage data analytics to maximize revenue and loyalty.

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June 1, 2023
7 Examples of Effective Customer Retention Emails

Unlock customer loyalty with 7 effective retention email examples. Learn personalization, segmentation, and optimization strategies to enhance your email marketing, boost engagement, and drive sustained business growth.

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June 1, 2023
A Comprehensive Guide to Crafting an Effective Customer Retention Executive Job Description

Unlock the power of customer retention strategies to enhance loyalty and boost profits. Discover cost-effective techniques to engage and retain customers in today’s competitive market.

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